HQ Function

Serves as the central administrative and operational hub for Ascentra Credit Union, overseeing strategic planning, financial management, human resources, IT, marketing, lending operations, and overall member service support for its branch network and digital channels.

Notable Features:

A modern facility designed to support collaborative work among departments and provide a welcoming environment. It likely houses key administrative staff and may include advanced technological infrastructure to support its operations.

Work Culture:

Emphasizes a member-first approach, community involvement, teamwork, and ethical financial practices, reflecting the 'people helping people' philosophy common to credit unions. Focus on fostering a positive and supportive environment for employees.

HQ Significance:

The headquarters is the nerve center for Ascentra Credit Union, facilitating decision-making, policy implementation, and the coordination of services across all its locations. It's crucial for maintaining operational efficiency and guiding the credit union's growth and service to its members.

Values Reflected in HQ: The headquarters' operations and design likely reflect Ascentra's core values of integrity, member service, community commitment, financial stewardship, and innovation.

Location:

Ascentra Credit Union primarily serves members within designated counties in Eastern Iowa and Western Illinois. While it does not operate international offices, members can access their accounts and services nationwide through participation in the CO-OP Shared Branch and ATM network, providing convenient financial access when traveling or away from local branches.

Street Address:

2019 Grant Street

City:

Bettendorf

State/Province:

IA

Country:

USA