Ascensos
Ascensos's Overview
Ascensos is a specialist customer experience (CX) and business process outsourcing (BPO) provider. They design, build, and manage bespoke multilingual customer contact solutions for leading brands across various sectors, including retail, e-commerce, travel, automotive, and utilities. Ascensos focuses on delivering exceptional customer service through a combination of skilled personnel, innovative technology, and data-driven insights. They offer a range of services such as customer service, technical support, sales, and back-office processing, operating from multiple locations across the UK, Europe, and Africa.
Where is Ascensos's Headquarters?
HQ Function
Serves as the central hub for global strategy, operational oversight, client management, and administrative functions for the company.
Notable Features:
Modern, purpose-built contact centre facility designed to support large-scale operations and foster a collaborative work environment. Likely equipped with advanced technology infrastructure.
Work Culture:
The HQ work culture emphasizes a 'people-first' approach, focusing on employee engagement, development, and well-being, aiming to create a positive and productive atmosphere for delivering excellent customer service.
HQ Significance:
The Motherwell HQ is significant as it was the company's foundational site and remains central to its UK and European operations, symbolizing its growth from a Scottish startup to an international CX provider.
Values Reflected in HQ: The headquarters likely reflects Ascensos's values of professionalism, innovation in customer service, and commitment to its employees and the local community.
Location:
Ascensos supports its global client base through a strategically distributed network of contact centres located in the United Kingdom (Motherwell, Glasgow, Isle of Wight), Romania (Bucharest), Turkey (Istanbul), and South Africa (Cape Town). This footprint enables them to provide multilingual customer service, technical support, sales, and back-office processing, tailored to regional market needs and leveraging diverse talent pools. They primarily serve clients with customers in Europe, the UK, North America, and the Middle East.
Street Address:
Ascensos Building, Airdrie Road
City:
Motherwell
State/Province:
North Lanarkshire
Country:
United Kingdom
Ascensos's Global Presence
Newport, Isle of Wight, UK
Address: 17 Quay Street, Newport, Isle of Wight, PO30 5BZ, UK
Strengthens Ascensos's service delivery capabilities within the UK, offering geographical diversity and access to a distinct talent pool.
Bucharest, Romania
Address: AFI Park 2, Bulevardul General Paul Teodorescu 4, Bucharest 061344, Romania
Offers access to a highly skilled, multilingual workforce, enabling cost-effective and comprehensive customer service solutions across Europe.
Istanbul, Turkey
Address: Nidakule Ataşehir Kuzey, Barbaros Mahallesi, Begonya Sk. No:3, 34746 Ataşehir/İstanbul, Turkey
Provides a strategic operational base for serving clients requiring support in Turkish and other regional languages, bridging European and Middle Eastern markets.
Cape Town, South Africa
Address: 2 Fir Street, The Tannery Park, Rondebosch, Cape Town, 7700, South Africa
Leverages South Africa's strong English language proficiency, cultural affinity with Western markets, and time zone advantages for cost-effective global support.
Glasgow, UK
Address: 180 St Vincent Street, Glasgow, G2 5SG, UK
Expands Ascensos's footprint in Scotland, tapping into the rich talent pool of Glasgow for diverse client requirements and supporting UK-wide operations.
Buying Intent Signals for Ascensos
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Ascensos
As of April 2025, Ascensos' leadership includes:
Investors of Ascensos
Ascensos has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Based on publicly available information, Ascensos has maintained a relatively stable core executive team. No major high-profile C-suite hires or exits have been broadly publicized in the last 12 months, suggesting continuity in leadership. Any changes are likely internal promotions or not widely reported.
Technology (Tech Stack) used by Ascensos
Discover the tools Ascensos uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Ascensos Email Formats and Examples
Ascensos most likely utilizes a common corporate email format structure. Based on industry standards and observation of similar companies, the primary format is often [first].[last]@ascensos.com or [first_initial][last]@ascensos.com.
[first].[last]@ascensos.com
Format
john.devlin@ascensos.com
Example
80%
Success rate
News and media
ascensos.com • October 10, 2023
Ascensos Celebrates 10 Years of Business Success and Growth
Ascensos marked its 10th anniversary, reflecting on its journey from a startup to an international business with over 3,000 colleagues across multiple countries. The company highlighted its sustained growth and commitment to its clients and employees....more
scottishfinancialnews.com • May 11, 2023
Ascensos announces major jobs boost for Motherwell headquarters
Ascensos announced plans to create up to 150 new jobs at its Motherwell headquarters as part of a new contract with an unnamed major UK retailer. This expansion further solidifies its commitment to the North Lanarkshire area....more
bizcommunity.com • February 15, 2023
Ascensos to create 120 new jobs in major expansion of Cape Town contact centre
Ascensos announced a significant expansion of its Cape Town operations, with plans to create 120 new jobs. This move caters to growing demand from UK clients for high-quality, English-language customer service from South Africa....more
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