Artera, formerly WELL Health, is a SaaS digital health company dedicated to transforming patient communication. Trusted by over 750 healthcare systems and more than 60,000 providers, Artera's platform facilitates seamless, multilingual conversations between patients and healthcare providers across various channels like SMS, email, and IVR. Their core mission is to make healthcare more accessible, equitable, and personalized. By automating routine interactions, delivering timely information, and bridging communication gaps, Artera helps improve patient engagement, reduce staff burden, and ultimately enhance clinical outcomes throughout the patient journey.
Serves as the central hub for Artera's executive leadership, strategic planning, product development, engineering, marketing, and core administrative operations.
Located in downtown Santa Barbara, known for its tech community. The office space is designed to foster collaboration and innovation, typical of modern tech companies.
Artera cultivates a mission-driven, collaborative, and innovative work culture. Employees are focused on improving healthcare communication and patient experiences, with an emphasis on teamwork, continuous learning, and making a tangible impact.
The Santa Barbara headquarters is historically significant as the founding location of the company (as WELL Health) and continues to be central to its brand identity, innovation, and strategic direction in the digital health sector.
Artera's primary market focus is North America, particularly the United States, where it serves a large number of healthcare systems. Its SaaS platform, designed for multilingual communication, has the technical capability for global application. While direct international office presence is not a primary focus, the company's technology is scalable and can support clients or partnerships beyond North America, often managed through its US-based operations and remote teams.
2 W. Victoria Street
Santa Barbara
CA
USA
Address: Specific street address not publicly listed; operates as a hybrid work hub.
To enhance Artera's engagement with East Coast healthcare providers and partners, offering localized support and fostering business development in a key US healthcare market. Artera also supports a significant remote workforce across various locations.
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As of April 2025, Artera' leadership includes:
Artera has been backed by several prominent investors over the years, including:
Over the past 12-18 months, Artera has significantly bolstered its leadership team with key strategic hires and promotions. This includes new executives in revenue, people operations, and marketing, along with an internal promotion to Chief Operating Officer, aligning leadership with the company's growth trajectory post-rebrand.
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Artera most commonly utilizes the 'first.last@artera.io' email format (e.g., jane.doe@artera.io). While other formats could exist within the organization, this pattern is frequently observed. For official communications, it's always best to use designated contact channels or verify addresses if unsure.
first.last@artera.io
Format
john.smith@artera.io
Example
70%
Success rate
Artera.io Blog • February 20, 2024
Artera released new research highlighting a significant patient demand for more proactive, empathetic, and personalized communication from their healthcare providers. The findings emphasize the critical role of advanced communication platforms like Artera's in meeting these evolving patient expectations....more
Artera.io Blog • February 7, 2024
Artera announced its achievement of the #1 ranking in the 2024 Best in KLAS Awards for both Patient Outreach and Self-Scheduling categories. This recognition underscores Artera's leadership and effectiveness in enhancing patient access and experience through its innovative communication solutions....more
Artera.io Blog • August 2, 2023
Artera announced significant additions to its executive team, appointing Joe Gabba as Chief Revenue Officer and promoting Sarah Shillington to Chief Operating Officer. These strategic leadership changes are set to drive Artera's continued growth and operational excellence in the patient communication market....more
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