Arrow Exterminators is a family-owned and operated giant in the pest control industry, founded in 1964 by James S. (Starkey) Thomas Sr. Headquartered in Atlanta, Georgia, the company has grown to become the sixth largest pest control company in the United States. Arrow offers a comprehensive range of services beyond pest and termite control, including mosquito prevention and control, fire ant control, wildlife control and exclusion services, handyman services, insulation services, new construction treatments, and lawn care services. They are known for their commitment to customer service, sustainability through their STEPS® (Sustainability Through Environmental Practices and Solutions) Total Protection System, and a strong family-oriented work culture. The company operates numerous service centers across multiple U.S. states, primarily in the Southeast and Southwest.
Serves as the central hub for strategic planning, administrative operations, marketing, finance, IT, human resources, and the company's renowned training program, Arrow University. It supports all branch operations.
Modern office facilities featuring Arrow University, a state-of-the-art training center for employees, underscoring their commitment to professional development.
A family-oriented, customer-first approach with a strong emphasis on internal promotion, continuous learning through Arrow University, and community engagement. Fosters a culture of 'Clear Protection' and sustainability.
Critical for maintaining operational consistency, upholding brand standards across all service centers, and driving the company's growth and innovation in pest control and home services. It's the nerve center for a multi-state operation.
Arrow Exterminators primarily operates within the United States, with an extensive network of service centers across numerous states, particularly concentrated in the Southeast and Southwest, and continually expanding. While not 'global' in terms of international offices, its U.S. presence is substantial, supporting residential and commercial clients with pest control, termite protection, lawn care, and various other home services. Their functions supported 'globally' (within their U.S. operational sphere) include localized service delivery, regional management, sales, customer support, and application of company-wide standards and training programs.
8613 Roswell Rd Bldg A
Atlanta
GA
USA
Address: Various locations, e.g., 10460 Miller Rd, Dallas, TX 75238 (Represents one of many service centers in the DFW metroplex)
To deliver Arrow's 'Beyond the Call' service commitment to the North Texas community, addressing region-specific pest challenges and lawn care needs.
Address: Various locations, e.g., 5806 N Florida Ave, Tampa, FL 33604 (Represents one of many service centers in the Tampa Bay area)
To serve homeowners and businesses in the Tampa Bay region, protecting health and property from pests common in Florida's subtropical climate.
Address: Various locations, e.g., 800 Clanton Rd Suite D, Charlotte, NC 28217 (Represents one of many service centers in the Charlotte area)
To expand Arrow's footprint in the Carolinas, offering environmentally responsible pest solutions and home services tailored to the Piedmont region.
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As of April 2025, Arrow Exterminators' leadership includes:
Arrow Exterminators has been backed by several prominent investors over the years, including:
Arrow Exterminators has recently announced key promotions within its senior leadership team, underscoring its commitment to internal talent development. These appointments bolster its sales and operational capabilities.
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Arrow Exterminators likely uses common corporate email formats. The most probable format is the first initial followed by the last name.
finitiallast@arrowexterminators.com
Format
ekendrick@arrowexterminators.com
Example
75%
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PCT Magazine • March 4, 2024
Arrow Exterminators announced it has earned the 2024 Top Workplaces USA award for the eighth consecutive year. This recognition is based on employee feedback gathered through a third-party survey....more
Arrow Exterminators (Press Release) • February 5, 2024
Arrow Exterminators recently hosted its top-performing employees for its annual Premier Club and Pacesetters trip, recognizing their outstanding achievements in sales and service....more
PCT Magazine • October 2, 2023
Arrow Exterminators acquired Apex Pest Control Inc., a pest control company based in Rockledge, Fla. This acquisition expands Arrow's presence in Florida's Space Coast and Treasure Coast regions....more
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