Arriva Group is one of Europe's leading passenger transport providers, operating a diverse range of services including bus, train, tram, and waterbus. With operations spanning 10 European countries, Arriva is committed to delivering high-quality, reliable, and sustainable transport solutions that connect communities and support local economies. The company focuses on innovation, customer service, and environmental responsibility to meet the evolving needs of passengers.
Serves as the central hub for strategic decision-making, corporate governance, financial management, and overarching operational coordination for Arriva's extensive European network.
Located in Doxford International Business Park, a modern business park known for its landscaped environment and good transport links. Specific architectural highlights of the Arriva building itself are not widely publicized.
The HQ fosters a professional and collaborative environment, focused on managing a complex international transport business. Emphasis is placed on efficiency, strategic planning, and supporting the diverse operational units across Europe.
The Sunderland HQ is pivotal for centralizing Arriva's pan-European strategy, ensuring consistent service standards, managing group-level functions, and driving innovation across its various transport modalities.
Arriva Group operates across 10 European countries: Croatia, Czech Republic, Hungary, Italy, Netherlands, Poland, Slovakia, Slovenia, Spain, and the United Kingdom. The company provides a wide array of passenger transport services including bus (urban, interurban, and contracted), rail (commuter, regional, and intercity trains), tram and light rail, and waterbus services. Globally, Arriva supports functions such as operational management, fleet procurement and maintenance, customer service, route planning, digital innovation, and local community engagement, all tailored to the specific needs of each country's transport landscape.
Admiral Way, Doxford International Business Park
Sunderland
Tyne and Wear
United Kingdom
Address: Antaresplein 51, 8448 BZ Heerenveen
Oversees all Dutch operations, stakeholder engagement, innovation in local transport solutions, and growth initiatives within the Netherlands.
Address: Banegårdspladsen 1, 2770 Kastrup
Ensures efficient and reliable train operations in Denmark, adapting to local passenger needs and regulatory frameworks within the Danish public transport sector.
Address: Na Knížecí 2096/5, 150 00 Praha 5-Smíchov
Serves as the central point for Arriva's activities in the Czech Republic, ensuring compliance with local regulations and driving service improvements in the region.
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As of April 2025, Arriva Group' leadership includes:
Arriva Group has been backed by several prominent investors over the years, including:
Arriva Group has focused on key leadership appointments and role confirmations within the last 12-15 months, particularly strengthening its HR, legal, finance, and UK Trains divisions at the executive level as it prepares for new ownership.
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Arriva Group typically uses email formats combining the employee's first name and last name, or first initial and last name, followed by the company domain. For group-level communications, '@arrivagroup.com' is common, while country-specific domains like '@arriva.co.uk' or '@arriva.nl' are used for regional operations.
firstname.lastname@arrivagroup.com
Format
john.doe@arrivagroup.com
Example
85%
Success rate
Arriva Group Website • October 19, 2023
Deutsche Bahn's Supervisory Board has approved the sale of its Arriva Group business to I Squared Capital, an independent global infrastructure investment manager. The transaction is expected to complete in 2024, subject to customary closing conditions and regulatory approvals, marking a new chapter for Arriva's pan-European transport operations....more
Arriva Group Website • December 15, 2023
Arriva has been awarded a significant 15-year contract to operate train services in the eastern and northern regions of the Netherlands, commencing December 2025. This contract covers the Tweede Hoofdrailnet concession and underscores Arriva's continued strong presence and commitment to the Dutch rail market....more
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