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Arriva Group's Overview

Total employees4545
HeadquartersSunderland
Founded1938

Arriva Group is one of Europe's leading passenger transport providers, operating a diverse range of services including bus, train, tram, and waterbus. With operations spanning 10 European countries, Arriva is committed to delivering high-quality, reliable, and sustainable transport solutions that connect communities and support local economies. The company focuses on innovation, customer service, and environmental responsibility to meet the evolving needs of passengers.

Where is Arriva Group's Headquarters?

HQ Function

Serves as the central hub for strategic decision-making, corporate governance, financial management, and overarching operational coordination for Arriva's extensive European network.

Notable Features:

Located in Doxford International Business Park, a modern business park known for its landscaped environment and good transport links. Specific architectural highlights of the Arriva building itself are not widely publicized.

Work Culture:

The HQ fosters a professional and collaborative environment, focused on managing a complex international transport business. Emphasis is placed on efficiency, strategic planning, and supporting the diverse operational units across Europe.

HQ Significance:

The Sunderland HQ is pivotal for centralizing Arriva's pan-European strategy, ensuring consistent service standards, managing group-level functions, and driving innovation across its various transport modalities.

Values Reflected in HQ: The headquarters' role in overseeing a vast and diverse transport network reflects Arriva's commitment to connectivity, operational excellence, responsible corporate management, and a coordinated approach to serving communities across Europe.

Location:

Arriva Group operates across 10 European countries: Croatia, Czech Republic, Hungary, Italy, Netherlands, Poland, Slovakia, Slovenia, Spain, and the United Kingdom. The company provides a wide array of passenger transport services including bus (urban, interurban, and contracted), rail (commuter, regional, and intercity trains), tram and light rail, and waterbus services. Globally, Arriva supports functions such as operational management, fleet procurement and maintenance, customer service, route planning, digital innovation, and local community engagement, all tailored to the specific needs of each country's transport landscape.

Street Address:

Admiral Way, Doxford International Business Park

City:

Sunderland

State/Province:

Tyne and Wear

Country:

United Kingdom

Arriva Group's Global Presence

Heerenveen, Friesland, Netherlands

Address: Antaresplein 51, 8448 BZ Heerenveen

Oversees all Dutch operations, stakeholder engagement, innovation in local transport solutions, and growth initiatives within the Netherlands.

Kastrup, Capital Region of Denmark, Denmark

Address: Banegårdspladsen 1, 2770 Kastrup

Ensures efficient and reliable train operations in Denmark, adapting to local passenger needs and regulatory frameworks within the Danish public transport sector.

Prague, Czech Republic

Address: Na Knížecí 2096/5, 150 00 Praha 5-Smíchov

Serves as the central point for Arriva's activities in the Czech Republic, ensuring compliance with local regulations and driving service improvements in the region.

Buying Intent Signals for Arriva Group

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Arriva Group

As of April 2025, Arriva Group' leadership includes:

Mike Cooper - Group Chief Executive Officer
Jaap de Hollander - Group Chief Financial Officer
Sian Leydon - Managing Director, Mainland Europe
David Brown - Managing Director, UK Bus
Paul O'Neil - Managing Director, UK Trains
Alison Cole - Group General Counsel & Company Secretary
Debra Headd - Group HR Director

Investors of Arriva Group

Arriva Group has been backed by several prominent investors over the years, including:

I Squared Capital (acquisition announced October 2023, expected to complete in 2024)
Deutsche Bahn (previous parent company)

Executive New Hires/Exits in the Last 12 Months

Hire3
Exits0

Arriva Group has focused on key leadership appointments and role confirmations within the last 12-15 months, particularly strengthening its HR, legal, finance, and UK Trains divisions at the executive level as it prepares for new ownership.

New Appointments:

Debra Headd, Debra Headd appointed as new Group HR Director.
Paul O'Neil, Paul O'Neil's role expanded and confirmed as Managing Director for Arriva's UK Trains division.
Alison Cole, Alison Cole appointed as Group General Counsel & Company Secretary.
Jaap de Hollander, Jaap de Hollander appointed as Group Chief Financial Officer.

Technology (Tech Stack) used by Arriva Group

Discover the tools Arriva Group uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Arriva Group Email Formats and Examples

Arriva Group typically uses email formats combining the employee's first name and last name, or first initial and last name, followed by the company domain. For group-level communications, '@arrivagroup.com' is common, while country-specific domains like '@arriva.co.uk' or '@arriva.nl' are used for regional operations.

firstname.lastname@arrivagroup.com

Format

john.doe@arrivagroup.com

Example

85%

Success rate

News and media

Arriva Group WebsiteOctober 19, 2023

Arriva Group News: Deutsche Bahn Supervisory Board Approves Sale of Arriva to I Squared Capital

Deutsche Bahn's Supervisory Board has approved the sale of its Arriva Group business to I Squared Capital, an independent global infrastructure investment manager. The transaction is expected to complete in 2024, subject to customary closing conditions and regulatory approvals, marking a new chapter for Arriva's pan-European transport operations....more

Arriva Group WebsiteDecember 15, 2023

Arriva Group News: Arriva Awarded Major New Rail Contract in the Netherlands

Arriva has been awarded a significant 15-year contract to operate train services in the eastern and northern regions of the Netherlands, commencing December 2025. This contract covers the Tweede Hoofdrailnet concession and underscores Arriva's continued strong presence and commitment to the Dutch rail market....more

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