ARO Managed Services is a prominent North American IT solutions provider specializing in managed IT services, cloud computing, cybersecurity, and IT consulting. They cater to businesses of various sizes, helping them optimize their IT infrastructure, enhance security, and leverage technology for growth. ARO focuses on delivering tailored solutions and proactive support to ensure operational efficiency and business continuity for its clients across Canada and the USA, with a strong emphasis on customer service and technical excellence.
Serves as the central hub for ARO's strategic operations, executive leadership, core administrative functions, finance, and service delivery coordination for its Canadian and US clients. It also likely houses key technical teams and R&D efforts.
Modern office facilities designed to foster collaboration and innovation among ARO's technical, sales, and support teams. Likely equipped with advanced networking infrastructure, demonstration labs for client solutions, and potentially secure areas for Security Operations Center (SOC) related activities.
A client-focused, collaborative, and technically driven environment. Emphasis on continuous learning, problem-solving, and delivering high-quality IT support and solutions. Employees likely experience a dynamic atmosphere focused on technological advancement, cybersecurity best practices, and customer success, with opportunities for professional growth in various IT specializations.
The Richmond Hill headquarters is strategically located to serve the Greater Toronto Area's extensive business community and acts as a nerve center for ARO's expanding operations across North America, facilitating centralized management and innovation.
ARO Managed Services primarily operates across Canada and the United States, with multiple physical offices strategically located in key metropolitan areas within these countries. While their direct office presence is North American, they are equipped to support clients with international operations through robust remote management capabilities, cloud-based service delivery, and potentially through strategic partnerships. Their core service delivery infrastructure and expert teams are concentrated in North America, enabling them to provide high-quality IT support, advanced cloud services, and comprehensive cybersecurity solutions to their client base.
150 West Beaver Creek Road, Unit 1
Richmond Hill
Ontario
Canada
Address: 1959 Upper Water Street, Suite 1301, Tower 1, Halifax, NS B3J 3N2
To strengthen ARO's presence in Eastern Canada, offering localized expertise and timely, responsive support to businesses throughout the maritime provinces.
Address: 1000 De La Gauchetière Street West, 24th Floor, Montréal, QC H3B 4W5
To cater to the unique linguistic and business requirements of the Québec market, ensuring comprehensive IT coverage and robust support for enterprises and SMBs.
Address: Place de la Cité, 2600 Boulevard Laurier, Suite 900, Québec, QC G1V 4W2
To provide dedicated IT services and support to organizations in and around Quebec City, complementing the Montréal office's operations and ensuring full provincial coverage.
Address: Altius Centre, 500 4th Avenue SW, Suite 2500, Calgary, AB T2P 2V6
To expand ARO's footprint in Western Canada, providing specialized IT managed services and cloud solutions to businesses in Alberta and contributing to their digital transformation.
Address: 1055 West Hastings Street, Suite 1700, Vancouver, BC V6E 2E9
To serve the dynamic British Columbia market, providing advanced IT solutions and responsive support to businesses in the Pacific region, fostering growth and innovation.
Address: Assumption Place, 770 Main Street, Ground Floor, Moncton, NB E1C 1E7
To offer accessible and responsive IT services to the New Brunswick business community, complementing the Halifax office and ensuring comprehensive support in the Maritimes.
Address: One Seneca Tower, 1 Seneca Street, 30th Floor, Buffalo, NY 14203
To facilitate ARO's expansion into the U.S. market, offering its comprehensive suite of IT services to businesses, particularly in the Northeastern United States, and supporting cross-border client needs.
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As of April 2025, ARO' leadership includes:
ARO has been backed by several prominent investors over the years, including:
As of the latest public information, there have been no major C-level executive hires or departures publicly announced by ARO Managed Services in the last 12 months. The leadership team appears to be stable, focusing on continued growth and service excellence.
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ARO Managed Services commonly uses the email format first.last@aroms.com. Another potential format, though less frequently observed, could be firstinitiallast@aroms.com (e.g., jdoe@aroms.com). For official communication, using the full first name and last name separated by a period is the most reliably cited pattern.
first.last@aroms.com
Format
jane.doe@aroms.com
Example
90%
Success rate
Channel Daily News • November 8, 2023
ARO Managed Services was announced as a finalist for the 2023 CDN Channel Innovation Awards. This nomination highlights their commitment to delivering innovative IT solutions and exceptional service within the Canadian technology channel, recognizing their impactful contributions to their clients' success....more
aroms.com (Official Website Blog) • January 25, 2023
ARO Managed Services announced its successful completion of the SOC 2 Type II audit. This achievement demonstrates their adherence to rigorous security and availability standards for their managed services, assuring clients that ARO maintains strong controls for protecting customer data and ensuring system reliability....more
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