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ARO's Overview

Total employees324
HeadquartersRichmond Hill
Founded1990

ARO Managed Services is a prominent North American IT solutions provider specializing in managed IT services, cloud computing, cybersecurity, and IT consulting. They cater to businesses of various sizes, helping them optimize their IT infrastructure, enhance security, and leverage technology for growth. ARO focuses on delivering tailored solutions and proactive support to ensure operational efficiency and business continuity for its clients across Canada and the USA, with a strong emphasis on customer service and technical excellence.

Where is ARO's Headquarters?

HQ Function

Serves as the central hub for ARO's strategic operations, executive leadership, core administrative functions, finance, and service delivery coordination for its Canadian and US clients. It also likely houses key technical teams and R&D efforts.

Notable Features:

Modern office facilities designed to foster collaboration and innovation among ARO's technical, sales, and support teams. Likely equipped with advanced networking infrastructure, demonstration labs for client solutions, and potentially secure areas for Security Operations Center (SOC) related activities.

Work Culture:

A client-focused, collaborative, and technically driven environment. Emphasis on continuous learning, problem-solving, and delivering high-quality IT support and solutions. Employees likely experience a dynamic atmosphere focused on technological advancement, cybersecurity best practices, and customer success, with opportunities for professional growth in various IT specializations.

HQ Significance:

The Richmond Hill headquarters is strategically located to serve the Greater Toronto Area's extensive business community and acts as a nerve center for ARO's expanding operations across North America, facilitating centralized management and innovation.

Values Reflected in HQ: The headquarters likely embodies ARO's commitment to professionalism, technological expertise, security, and customer-centric service through its design, technology integration, operational efficiency, and the collaborative environment it fosters.

Location:

ARO Managed Services primarily operates across Canada and the United States, with multiple physical offices strategically located in key metropolitan areas within these countries. While their direct office presence is North American, they are equipped to support clients with international operations through robust remote management capabilities, cloud-based service delivery, and potentially through strategic partnerships. Their core service delivery infrastructure and expert teams are concentrated in North America, enabling them to provide high-quality IT support, advanced cloud services, and comprehensive cybersecurity solutions to their client base.

Street Address:

150 West Beaver Creek Road, Unit 1

City:

Richmond Hill

State/Province:

Ontario

Country:

Canada

ARO's Global Presence

Halifax, Nova Scotia, Canada

Address: 1959 Upper Water Street, Suite 1301, Tower 1, Halifax, NS B3J 3N2

To strengthen ARO's presence in Eastern Canada, offering localized expertise and timely, responsive support to businesses throughout the maritime provinces.

Montréal, Québec, Canada

Address: 1000 De La Gauchetière Street West, 24th Floor, Montréal, QC H3B 4W5

To cater to the unique linguistic and business requirements of the Québec market, ensuring comprehensive IT coverage and robust support for enterprises and SMBs.

Quebec City, Québec, Canada

Address: Place de la Cité, 2600 Boulevard Laurier, Suite 900, Québec, QC G1V 4W2

To provide dedicated IT services and support to organizations in and around Quebec City, complementing the Montréal office's operations and ensuring full provincial coverage.

Calgary, Alberta, Canada

Address: Altius Centre, 500 4th Avenue SW, Suite 2500, Calgary, AB T2P 2V6

To expand ARO's footprint in Western Canada, providing specialized IT managed services and cloud solutions to businesses in Alberta and contributing to their digital transformation.

Vancouver, British Columbia, Canada

Address: 1055 West Hastings Street, Suite 1700, Vancouver, BC V6E 2E9

To serve the dynamic British Columbia market, providing advanced IT solutions and responsive support to businesses in the Pacific region, fostering growth and innovation.

Moncton, New Brunswick, Canada

Address: Assumption Place, 770 Main Street, Ground Floor, Moncton, NB E1C 1E7

To offer accessible and responsive IT services to the New Brunswick business community, complementing the Halifax office and ensuring comprehensive support in the Maritimes.

Buffalo, New York, USA

Address: One Seneca Tower, 1 Seneca Street, 30th Floor, Buffalo, NY 14203

To facilitate ARO's expansion into the U.S. market, offering its comprehensive suite of IT services to businesses, particularly in the Northeastern United States, and supporting cross-border client needs.

Buying Intent Signals for ARO

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of ARO

As of April 2025, ARO' leadership includes:

Kosta Kanellakos - President & CEO
Chris Godbold - Chief Financial Officer
Terence Annable - Chief Technology Officer
Sean P. Masse - VP, Sales
Jason Kinach - VP, Services

Investors of ARO

ARO has been backed by several prominent investors over the years, including:

ARO Managed Services is a privately held company. Detailed investor information is not publicly disclosed.

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

As of the latest public information, there have been no major C-level executive hires or departures publicly announced by ARO Managed Services in the last 12 months. The leadership team appears to be stable, focusing on continued growth and service excellence.

Technology (Tech Stack) used by ARO

Discover the tools ARO uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ARO Email Formats and Examples

ARO Managed Services commonly uses the email format first.last@aroms.com. Another potential format, though less frequently observed, could be firstinitiallast@aroms.com (e.g., jdoe@aroms.com). For official communication, using the full first name and last name separated by a period is the most reliably cited pattern.

first.last@aroms.com

Format

jane.doe@aroms.com

Example

90%

Success rate

News and media

Channel Daily NewsNovember 8, 2023

ARO Managed Services Recognized as Finalist in CDN Channel Innovation Awards 2023

ARO Managed Services was announced as a finalist for the 2023 CDN Channel Innovation Awards. This nomination highlights their commitment to delivering innovative IT solutions and exceptional service within the Canadian technology channel, recognizing their impactful contributions to their clients' success....more

aroms.com (Official Website Blog)January 25, 2023

ARO Managed Services Achieves SOC 2 Type II Compliance

ARO Managed Services announced its successful completion of the SOC 2 Type II audit. This achievement demonstrates their adherence to rigorous security and availability standards for their managed services, assuring clients that ARO maintains strong controls for protecting customer data and ensuring system reliability....more

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