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Army Emergency Relief's Overview

Total employees58
HeadquartersArlington
Founded1942

Army Emergency Relief (AER) is the U.S. Army's own nonprofit organization, founded in 1942. Its mission is to provide financial assistance to Soldiers (active duty, retired, medically retired, Reserve/National Guard on active duty orders over 30 days) and their eligible family members during times of valid emergency need. AER offers interest-free loans, grants, and scholarships to help alleviate financial distress, promote readiness, and enhance the well-being of Army families. It operates based on the motto 'Helping the Army Take Care of Its Own' and relies on donations from Soldiers, civilians, and corporations.

Where is Army Emergency Relief's Headquarters?

HQ Function

The headquarters serves as the primary administrative and operational center for AER, overseeing global fundraising efforts, policy development, program management, financial disbursement, and coordination with AER sections worldwide.

Notable Features:

Located in a modern office complex in the Crystal City area, known for its proximity to the Pentagon and Reagan National Airport. The office provides a professional environment for staff managing AER's extensive support network.

Work Culture:

The work culture at AER HQ is mission-driven, characterized by a strong commitment to serving Soldiers and their families. Staff often include veterans or individuals with close military ties, fostering a deep understanding of the challenges faced by the Army community. Efficiency, compassion, and integrity are core values.

HQ Significance:

The headquarters is pivotal for the strategic direction and operational execution of AER's mission, ensuring that timely and effective financial assistance reaches Army personnel and their families across the globe.

Values Reflected in HQ: The headquarters' operations reflect AER's core values of compassion, integrity, responsiveness, and dedication to the welfare of Soldiers and their families.

Location:

Army Emergency Relief has a truly global reach, with over 250 AER sections located on U.S. Army installations worldwide. This network ensures that Soldiers and their families, whether stationed in the continental United States, Alaska, Hawaii, Europe (Germany, Italy, etc.), Asia (South Korea, Japan), or other deployed locations, have access to AER's financial assistance programs. This extensive presence is critical for fulfilling AER's mission to support the Army community wherever they serve.

Street Address:

2530 Crystal Drive, Suite 13161, 13th Floor

City:

Arlington

State/Province:

Virginia

Country:

USA

Army Emergency Relief's Global Presence

Various U.S. Army Garrisons, Worldwide

Address: AER offices are typically co-located with Army Community Service (ACS) centers or financial readiness offices on U.S. Army installations globally.

To provide direct, accessible, and immediate financial support to eligible Army personnel and their families at their duty stations around the world, ensuring help is available wherever Soldiers serve.

Fort Liberty (formerly Fort Bragg), North Carolina, USA

Address: Soldier Support Center, Bldg. 4-2843, Normandy Dr, Fort Liberty, NC 28310 (Note: This is the ACS address where AER services are typically accessed. Specific AER office may be within this complex).

To support the substantial number of Soldiers, families, and retirees in the Fort Liberty area with timely financial aid and resources.

USAG Bavaria, Germany

Address: Army Community Service, Bldg 244, Tank Kaserne, Grafenwoehr, Germany (Note: Address is for ACS where AER is often located)

To ensure financial readiness and support for the U.S. Army community within the European command, facilitating emergency assistance far from home.

Buying Intent Signals for Army Emergency Relief

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Army Emergency Relief

As of April 2025, Army Emergency Relief' leadership includes:

LTG (Ret) Raymond V. Mason - Director
CSM (Ret) Charles E. Durr Jr. - Chief Operating Officer & Deputy Director
Bill M. Moore - Chief Financial Officer & Treasurer
Anne F. Gavaghan - Chief, Marketing and Communications
Tammy L. Cale - Chief, Human Resources

Investors of Army Emergency Relief

Army Emergency Relief has been backed by several prominent investors over the years, including:

Individual Donors (Active Duty Soldiers, Retired Soldiers, Army Civilians, General Public)
Corporate Sponsors and Partners
Foundation Grants
Combined Federal Campaign (CFC) Contributions

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

Army Emergency Relief maintains a stable leadership team focused on its core mission. Public announcements regarding executive-level changes are typically made for very senior positions or significant transitions. No major, widely publicized executive hires or exits have been noted in the past 12 months.

Technology (Tech Stack) used by Army Emergency Relief

Discover the tools Army Emergency Relief uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Army Emergency Relief Email Formats and Examples

Official communications from Army Emergency Relief headquarters staff typically use a standardized email format linked to their organizational domain. While specific internal patterns can vary, a common professional structure is often employed.

[first_initial][last]@armyemergencyrelief.org or [first].[last]@armyemergencyrelief.org

Format

jdoe@armyemergencyrelief.org or jane.doe@armyemergencyrelief.org

Example

80%

Success rate

News and media

Clarksville OnlineMarch 1, 2024

Army Emergency Relief news: Fort Campbell kicks off 2024 Army Emergency Relief campaign

Fort Campbell has officially launched its 2024 Army Emergency Relief (AER) campaign. The campaign aims to raise funds and awareness about AER's programs, which provide financial assistance to Soldiers and their families....more

DVIDS - Defense Visual Information Distribution ServiceFebruary 29, 2024

Army Emergency Relief news: Fort Bliss kicks off annual AER campaign

Fort Bliss initiated its annual Army Emergency Relief campaign with a kickoff event. Leaders emphasized the importance of AER in supporting Soldiers facing financial hardships and encouraged participation in the fundraising efforts....more

Army.milMay 9, 2023

Army Emergency Relief news: Army Emergency Relief helps Soldiers, families overcome financial hardships

An article highlighting how Army Emergency Relief provides crucial financial support, including no-interest loans and grants, to Soldiers and their families, helping them navigate unexpected financial challenges and maintain readiness....more

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