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Arise's Overview

Total employees4664
HeadquartersMiramar
Founded1994

Arise Virtual Solutions is a pioneering work-from-home call center company that has been delivering customer experience solutions for over two decades. They provide a technology platform that connects primarily Fortune 500 and other large companies with a network of independent, virtual call centers (Service Partners) run by thousands of home-based customer service agents. Arise focuses on industries like retail, e-commerce, healthcare, travel and hospitality, and telecommunications, offering services such as customer care, technical support, and sales.

Where is Arise's Headquarters?

HQ Function

The headquarters houses key corporate functions including executive leadership, technology development, platform operations, finance, legal, and strategic business development, supporting Arise's global network of clients and Service Partners.

Notable Features:

The headquarters is situated in a modern office complex, likely equipped with contemporary facilities conducive to a corporate environment supporting a technology-driven business.

Work Culture:

While Arise champions a remote work model for its Service Partner network, the corporate headquarters fosters an in-person collaborative environment for its direct employees, focused on innovation, operational excellence, and supporting the gig-CX platform.

HQ Significance:

The Miramar headquarters is crucial for centralizing Arise's strategic direction and managing its proprietary platform, which enables a vast distributed workforce. It underscores the company's stability and commitment despite its remote-centric delivery model.

Values Reflected in HQ: The headquarters likely embodies Arise's core values of innovation, entrepreneurial spirit (by supporting small businesses via its platform), and a commitment to transforming customer care through flexible solutions.

Location:

Arise Virtual Solutions primarily operates through its technology platform enabling a global network of remote Service Partners. While its corporate headquarters are in the USA, its platform supports clients and service delivery capabilities across countries including the United States, Canada, the United Kingdom, and Jamaica. This allows for multilingual support and 24/7 operational coverage, catering to diverse international business needs in customer experience management.

Street Address:

3450 Lakeside Drive, 6th Floor

City:

Miramar

State/Province:

FL

Country:

USA

Arise's Global Presence

London, England, UK

Address: 7 Bell Yard, London, WC2A 2JR, United Kingdom

Facilitates Arise's presence and service delivery in the UK and Europe, ensuring adherence to regional regulations and supporting market growth.

Buying Intent Signals for Arise

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Arise

As of April 2025, Arise' leadership includes:

Scott Etheridge - Chief Executive Officer
Robert Padron - Chief Financial Officer
Jennifer Thomas - Chief Legal and People Officer
Jonathan Shroyer - Chief Customer Officer
Jim Sicker - Chief Information Officer
Vivek Sachdev - Chief Operating Officer

Investors of Arise

Arise has been backed by several prominent investors over the years, including:

Warburg Pincus

Executive New Hires/Exits in the Last 12 Months

Hire2
Exits1

In the past 12-15 months, Arise Virtual Solutions has strengthened its leadership team with key appointments, including a new CEO and COO, aimed at driving growth, operational excellence, and innovation in the gig-customer experience space.

Departures

Mohit Thukral, Mohit Thukral transitioned from his role as CEO following the appointment of Scott Etheridge.

New Appointments:

Scott Etheridge, Scott Etheridge appointed as Chief Executive Officer to spearhead Arise's next phase of development.
Vivek Sachdev, Vivek Sachdev appointed as Chief Operating Officer, bringing expertise in global operations and technology.

Technology (Tech Stack) used by Arise

Discover the tools Arise uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Arise Email Formats and Examples

Arise Virtual Solutions typically uses a standard email format for its corporate employees, most commonly combining the first initial with the last name. This pattern is prevalent in many corporations for professional communication.

[first_initial][last_name]@arise.com

Format

setheridge@arise.com (example for Scott Etheridge)

Example

75%

Success rate

News and media

GlobeNewswireFebruary 28, 2024

Arise Virtual Solutions Wins 2024 Stevie® Award for Customer Service Outsourcing Provider of the Year

Arise Virtual Solutions was recognized with a Silver Stevie® Award in the Customer Service Outsourcing Provider of the Year category at the 18th annual Stevie Awards for Sales & Customer Service, underscoring its excellence in the CX industry....more

Business WireAugust 29, 2023

Arise Virtual Solutions Appoints Vivek Sachdev Chief Operating Officer

Arise Virtual Solutions announced the appointment of Vivek Sachdev as its new Chief Operating Officer. Sachdev will focus on scaling operations and driving technological advancements for the Arise platform....more

PR NewswireMay 10, 2023

Arise Virtual Solutions Appoints Scott Etheridge as Chief Executive Officer

Arise Virtual Solutions named Scott Etheridge as its new Chief Executive Officer. Etheridge brings a wealth of experience in scaling technology-enabled service businesses and is set to lead Arise into its next chapter of growth....more

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