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ARDEM Incorporated's Overview

Total employees249
HeadquartersPrinceton
Founded

Ardem Incorporated, established in 2005 and acquired by Koniag Government Services (KGS) in December 2022, is a leading provider of Business Process Outsourcing (BPO) and Business Process Automation (BPA) services. The company excels in delivering high-quality, secure, and cost-effective solutions for data entry, data processing, document management, AI-powered data extraction, and comprehensive back-office support. Ardem serves a diverse range of industries, including finance, healthcare, logistics, retail, and government, leveraging advanced technology and a skilled global workforce to help organizations streamline operations, improve accuracy, reduce costs, and focus on their core competencies. They are recognized for their commitment to data security (SOC2, HIPAA, GDPR compliant), rapid turnaround times, and customized service offerings designed to meet specific client requirements.

Where is ARDEM Incorporated's Headquarters?

HQ Function

Serves as the primary operational and strategic hub for Ardem Incorporated, managing client relations, solution design, sales, marketing, and overall governance of its BPO and BPA services in North America.

Notable Features:

Located in a modern professional office park, the headquarters is equipped with secure infrastructure to handle sensitive client data and support its role in managing global operations. The specific building is designed for corporate functionality.

Work Culture:

Ardem fosters a client-centric, innovative, and collaborative work culture. Emphasis is placed on accuracy, efficiency, data security, and continuous improvement in service delivery. As part of Koniag Government Services, it aligns with values of integrity and service excellence.

HQ Significance:

The Princeton headquarters is strategically located in a key business and technology corridor, providing access to a skilled talent pool and facilitating effective communication and service delivery to its North American and global clients.

Values Reflected in HQ: The headquarters reflects Ardem's commitment to professionalism, technological advancement, security, and operational excellence in serving its clients.

Location:

Ardem Incorporated maintains a global presence to effectively serve its diverse clientele. Operations are managed from its headquarters in Princeton, New Jersey, USA, with significant support from global delivery centers, including a key facility in Jalandhar, India. This strategic setup enables Ardem to provide 24/7 operational capabilities, scalable BPO and BPA solutions, and efficient project management across different time zones, supporting functions like data processing, document management, and customer support worldwide.

Street Address:

2000 Hughes Way, Suite 300

City:

Princeton

State/Province:

New Jersey

Country:

USA

ARDEM Incorporated's Global Presence

Jalandhar, Punjab, India

Address: SCO 7, First Floor, Improvement Trust Market, Near Hotel President, Jalandhar, Punjab 144001, India

Leverages the skilled talent pool in India to provide cost-effective and efficient BPO services to Ardem's global clientele, ensuring continuous operational support and rapid project turnaround.

Buying Intent Signals for ARDEM Incorporated

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of ARDEM Incorporated

As of April 2025, ARDEM Incorporated' leadership includes:

Steven M. Ruggieri - President
Ajoy Nair - Vice President, Business Development
Gurvinder Singh - Chief Technology Officer

Investors of ARDEM Incorporated

ARDEM Incorporated has been backed by several prominent investors over the years, including:

Koniag Government Services (Acquirer)

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits0

Following its acquisition by Koniag Government Services, Ardem Incorporated appointed Steven M. Ruggieri as its new President in June 2023. This key appointment marks a significant leadership update for the company as it integrates further into KGS.

New Appointments:

Steven M. Ruggieri, Steven M. Ruggieri appointed as new President of Ardem Incorporated.

Technology (Tech Stack) used by ARDEM Incorporated

Discover the tools ARDEM Incorporated uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ARDEM Incorporated Email Formats and Examples

Ardem Incorporated, as a professional services firm, typically utilizes common corporate email formats. The most prevalent format observed is the first initial followed by the last name. While now part of Koniag Government Services, emails directed to Ardem personnel often use the @ardem.com domain.

[first_initial][last]@ardem.com

Format

sruggieri@ardem.com

Example

85%

Success rate

News and media

Koniag Government ServicesJune 14, 2023

Koniag Government Services Names Steven M. Ruggieri as President of Ardem Incorporated

Koniag Government Services (KGS) announced the appointment of Steven M. Ruggieri as President of its subsidiary, Ardem Incorporated. Ruggieri brings extensive experience in the federal and commercial sectors to lead Ardem's BPO and BPA service offerings and drive strategic growth....more

PR NewswireDecember 1, 2022

Koniag Government Services Acquires Ardem Inc.

Koniag Government Services (KGS), a leading professional services provider to the federal government, announced its acquisition of Ardem Inc., a provider of business process outsourcing (BPO) and business process automation (BPA) services. The acquisition enhances KGS's capabilities in data solutions and back-office support, expanding its service offerings to both government and commercial clients....more

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