Ardem Incorporated, established in 2005 and acquired by Koniag Government Services (KGS) in December 2022, is a leading provider of Business Process Outsourcing (BPO) and Business Process Automation (BPA) services. The company excels in delivering high-quality, secure, and cost-effective solutions for data entry, data processing, document management, AI-powered data extraction, and comprehensive back-office support. Ardem serves a diverse range of industries, including finance, healthcare, logistics, retail, and government, leveraging advanced technology and a skilled global workforce to help organizations streamline operations, improve accuracy, reduce costs, and focus on their core competencies. They are recognized for their commitment to data security (SOC2, HIPAA, GDPR compliant), rapid turnaround times, and customized service offerings designed to meet specific client requirements.
Serves as the primary operational and strategic hub for Ardem Incorporated, managing client relations, solution design, sales, marketing, and overall governance of its BPO and BPA services in North America.
Located in a modern professional office park, the headquarters is equipped with secure infrastructure to handle sensitive client data and support its role in managing global operations. The specific building is designed for corporate functionality.
Ardem fosters a client-centric, innovative, and collaborative work culture. Emphasis is placed on accuracy, efficiency, data security, and continuous improvement in service delivery. As part of Koniag Government Services, it aligns with values of integrity and service excellence.
The Princeton headquarters is strategically located in a key business and technology corridor, providing access to a skilled talent pool and facilitating effective communication and service delivery to its North American and global clients.
Ardem Incorporated maintains a global presence to effectively serve its diverse clientele. Operations are managed from its headquarters in Princeton, New Jersey, USA, with significant support from global delivery centers, including a key facility in Jalandhar, India. This strategic setup enables Ardem to provide 24/7 operational capabilities, scalable BPO and BPA solutions, and efficient project management across different time zones, supporting functions like data processing, document management, and customer support worldwide.
2000 Hughes Way, Suite 300
Princeton
New Jersey
USA
Address: SCO 7, First Floor, Improvement Trust Market, Near Hotel President, Jalandhar, Punjab 144001, India
Leverages the skilled talent pool in India to provide cost-effective and efficient BPO services to Ardem's global clientele, ensuring continuous operational support and rapid project turnaround.
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As of April 2025, ARDEM Incorporated' leadership includes:
ARDEM Incorporated has been backed by several prominent investors over the years, including:
Following its acquisition by Koniag Government Services, Ardem Incorporated appointed Steven M. Ruggieri as its new President in June 2023. This key appointment marks a significant leadership update for the company as it integrates further into KGS.
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Ardem Incorporated, as a professional services firm, typically utilizes common corporate email formats. The most prevalent format observed is the first initial followed by the last name. While now part of Koniag Government Services, emails directed to Ardem personnel often use the @ardem.com domain.
[first_initial][last]@ardem.com
Format
sruggieri@ardem.com
Example
85%
Success rate
Koniag Government Services • June 14, 2023
Koniag Government Services (KGS) announced the appointment of Steven M. Ruggieri as President of its subsidiary, Ardem Incorporated. Ruggieri brings extensive experience in the federal and commercial sectors to lead Ardem's BPO and BPA service offerings and drive strategic growth....more
PR Newswire • December 1, 2022
Koniag Government Services (KGS), a leading professional services provider to the federal government, announced its acquisition of Ardem Inc., a provider of business process outsourcing (BPO) and business process automation (BPA) services. The acquisition enhances KGS's capabilities in data solutions and back-office support, expanding its service offerings to both government and commercial clients....more
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