ARC Europe France
ARC Europe France's Overview
ARC Europe France is the French arm of ARC Europe Group, a major B2B mobility solutions provider. It specializes in delivering comprehensive roadside assistance, medical and travel assistance, connected vehicle services, and customer relationship management to automotive manufacturers, insurance companies, and fleet operators across France. Leveraging a vast network of service providers and advanced digital platforms, ARC Europe France aims to ensure seamless mobility and peace of mind for its clients' customers.
Where is ARC Europe France's Headquarters?
HQ Function
Serves as the primary operational and administrative hub for ARC Europe's activities in France, managing local partnerships, client relations, and service delivery for the French market.
Notable Features:
Located in Tour Franklin, a prominent skyscraper in La Défense, offering modern office facilities and excellent connectivity. The La Défense area is known for its contemporary architecture and concentration of major corporations.
Work Culture:
The work culture at ARC Europe France likely emphasizes efficiency, customer-centricity, innovation, and collaboration, reflecting its role in the dynamic automotive assistance and mobility services sector. There is a strong focus on leveraging technology to enhance service delivery.
HQ Significance:
This office is crucial for managing and coordinating ARC Europe's extensive service network and operations throughout France, which stands as one of Europe's largest automotive markets. It acts as a key interface for French clients and partners.
Values Reflected in HQ: The choice of a modern, well-connected business hub like La Défense reflects ARC Europe's commitment to professionalism, operational excellence, and maintaining a strong, accessible presence in a key European market.
Location:
ARC Europe France operates as a key part of ARC Europe Group, which has a significant pan-European footprint. The Group serves clients and their customers in over 40 European countries. This is achieved through a combination of its own operational centers and a robust network of strategic partnerships, primarily with Europe's leading national automobile clubs who are also shareholders. Globally supported functions include 24/7 multilingual roadside assistance, vehicle recovery and repatriation, medical assistance, advanced telematics and connected car services, electric vehicle (EV) specific assistance, insurance claim management, and comprehensive customer care solutions tailored for major automotive brands, leasing companies, and insurers.
Street Address:
Tour Franklin, 100-101 Terrasse Boieldieu
City:
Puteaux
State/Province:
Île-de-France
Country:
France
ARC Europe France's Global Presence
Brussels, Belgium
Address: Avenue des Olympiades 2, 1140 Evere, Brussels
Coordinates activities across all European markets, develops group-wide policies, and fosters innovation in mobility and assistance services, supporting national entities like ARC Europe France.
Madrid, Spain
Address: Operations are closely tied with RACE (Real Automóvil Club de España), a shareholder. Specific ARC Europe branded office address may vary.
Manages service delivery and client relationships in Spain and Portugal, adapting ARC Europe's offerings to local market needs and leveraging RACE's extensive network.
Cassina de' Pecchi (Milan), Italy
Address: Operations via ACI Global Servizi S.p.A. (Automobile Club d'Italia - ACI is a shareholder), e.g., Via Roma, 108, 20060 Cassina de' Pecchi MI, Italy.
Delivers localized assistance solutions for the Italian market, leveraging ACI's strong national network, brand recognition, and infrastructure.
Buying Intent Signals for ARC Europe France
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Executive Team of ARC Europe France
As of April 2025, ARC Europe France' leadership includes:
Investors of ARC Europe France
ARC Europe France has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Over the past year, ARC Europe Group experienced a significant leadership change in its finance department with the appointment of a new Chief Financial Officer in early 2024, succeeding the previous CFO.
Departures
New Appointments:
Technology (Tech Stack) used by ARC Europe France
Discover the tools ARC Europe France uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
ARC Europe France Email Formats and Examples
ARC Europe Group, including its French operations, commonly utilizes the 'first.last' email format (e.g., firstname.lastname@arceurope.com). This is a prevalent pattern for professional communication within the organization. For specific contacts, always try to verify through official channels or LinkedIn.
first.last@arceurope.com
Format
jane.doe@arceurope.com
Example
85%
Success rate
News and media
ARC Europe Press • February 27, 2024
ARC Europe and HERE Technologies Propel EV Driver Experience Forward with Renewed Partnership
ARC Europe Group and HERE Technologies announced the renewal of their partnership to enhance the electric vehicle (EV) driver experience. The collaboration focuses on providing EV-specific routing, real-time charging station information, and predictive range anxiety solutions, integrated into ARC Europe's assistance services across Europe....more
ARC Europe Press • November 21, 2023
ARC Europe partners with Mercedes-Benz Connectivity Services to enhance its digital roadside assistance solutions for fleets
ARC Europe Group announced a new partnership with Mercedes-Benz Connectivity Services GmbH to integrate advanced vehicle data into its digital roadside assistance platform. This collaboration aims to provide faster, more efficient, and data-driven assistance services for fleet customers by enabling proactive diagnostics and precise issue identification....more
PR Newswire • May 10, 2023
ARC Europe Selects Urgent.ly to Power Roadside Assistance Transformation in Europe
ARC Europe Group announced a strategic partnership with Urgent.ly, a U.S.-based leader in digital roadside assistance platforms. This collaboration is set to leverage Urgent.ly's technology to enhance ARC Europe's service delivery, digitize operations, and improve customer experience across its European network....more
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