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ARC Europe 's Overview

Total employees121
HeadquartersBrussels (Evere)
Founded1991

ARC Europe is a major player in the European B2B2C mobility market, providing comprehensive roadside assistance, medical assistance, connected car services, and insurance solutions. With a vast network of service providers spanning over 40 European countries, ARC Europe serves millions of end-users on behalf of leading automotive manufacturers, insurance companies, leasing companies, and fleet operators. Their focus is on delivering high-quality, seamless assistance experiences, leveraging digital technologies and a strong customer-centric approach. ARC Europe is owned by the major automobile clubs in Europe.

Where is ARC Europe 's Headquarters?

HQ Function

Serves as the central hub for ARC Europe's operations, including network management, strategy development, technology innovation, sales, marketing, and financial oversight for its European activities.

Notable Features:

Modern office facilities designed to foster collaboration and innovation, equipped with advanced technology infrastructure to support its extensive network and digital service delivery.

Work Culture:

An international and dynamic work environment characterized by a strong focus on customer service, collaboration, innovation in mobility solutions, and a commitment to quality.

HQ Significance:

The Brussels headquarters is pivotal for coordinating ARC Europe's extensive network of assistance providers across Europe, managing relationships with major automotive and insurance clients, and driving the company's strategic initiatives in the evolving mobility landscape.

Values Reflected in HQ: The headquarters' operations and environment aim to reflect ARC Europe's core values of reliability, customer centricity, innovation, and pan-European cooperation.

Location:

ARC Europe primarily operates across more than 40 European countries, offering a comprehensive suite of mobility services including roadside assistance, EV assistance, medical support, and connected services. While its core strength is its pan-European network of owned automobile clubs and certified providers, ARC Europe also supports its clients' customers globally through a network of international partners, ensuring assistance capabilities beyond European borders when required.

Street Address:

Avenue des Olympiades 2, Olympiadenlaan 2

City:

Brussels (Evere)

State/Province:

Brussels-Capital Region

Country:

Belgium

ARC Europe 's Global Presence

Puteaux, Île-de-France/France

Address: Tour Franklin, 100-101 Terrasse Boieldieu, 92800 Puteaux, France

To serve as the operational and commercial hub for ARC Europe's activities in France, ensuring service quality and local market adaptation for automotive manufacturers, insurers, and other B2B partners.

Frankfurt am Main, Hesse/Germany

Address: Lyoner Str. 14, 60528 Frankfurt am Main, Germany

To strengthen ARC Europe's presence in Germany, providing localized support and services, and fostering partnerships within the German automotive industry.

Buying Intent Signals for ARC Europe

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of ARC Europe

As of April 2025, ARC Europe ' leadership includes:

Stefano Sarti - Group Managing Director
Willem Accoe - Group Director Operations & Network
Pascal Wouters - Group Director Finance & Support Services
Salva Sertucha - Group Director Sales, Marketing & Digital
Diana Dumois - Group Director Strategy, Transformation & New Business

Investors of ARC Europe

ARC Europe has been backed by several prominent investors over the years, including:

ADAC (Germany)
The AA (UK)
ANWB (Netherlands)
ÖAMTC (Austria)
RACE (Spain)
TCB (Belgium)
ACI (Italy)
TCS (Switzerland)

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

No major publicly announced executive hires or exits have been identified for ARC Europe in the last 12 months. The leadership team appears to be stable, focusing on strategic initiatives and operational excellence.

Technology (Tech Stack) used by ARC Europe

Discover the tools ARC Europe uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ARC Europe Email Formats and Examples

ARC Europe commonly uses the 'first.last' email format. Other variations might exist within the organization.

first.last@arceurope.com

Format

jane.doe@arceurope.com

Example

85%

Success rate

News and media

TyrepressMarch 7, 2024

ARC Europe news title: Bridgestone and ARC Europe Group partner for roadside assistance

Bridgestone and ARC Europe Group have announced a new partnership to provide roadside assistance services. This collaboration aims to enhance support for drivers, leveraging Bridgestone's network and ARC Europe's expertise in assistance services....more

ARC Europe LinkedIn / WebsiteMay 22, 2024

ARC Europe news title: ARC Europe Releases New Whitepaper on EV Roadside Assistance Ecosystem

ARC Europe published a new whitepaper titled 'The EV Roadside Assistance Ecosystem: Navigating the Future,' offering insights into the evolving challenges and solutions for electric vehicle assistance, highlighting the need for specialized skills and infrastructure....more

ARC Europe LinkedInJune 19-20, 2024

ARC Europe news title: ARC Europe to Participate in MOVE 2024 Event

ARC Europe announced its participation in the MOVE 2024 event in London, a major mobility event. The company will be showcasing its latest innovations and solutions for the evolving mobility landscape, including EV assistance and connected services....more

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