ARAG Legal Services UK is a prominent provider of legal insurance and assistance services within the United Kingdom. As part of the wider ARAG Group, an international legal insurer headquartered in Germany, ARAG UK offers a comprehensive range of Before the Event (BTE) and After the Event (ATE) legal expenses insurance products, as well as home emergency assistance and other related services. They cater to individuals, families, motorists, landlords, and businesses, aiming to make legal protection accessible and affordable. Their products are often distributed through intermediaries such as insurance brokers, solicitors, and financial institutions.
The Bristol headquarters serves as the central hub for all UK operations, including underwriting, claims processing, customer service, sales, marketing, and administrative functions for ARAG's UK legal insurance and assistance products.
Keypoint is a modern office building located in a central part of Bristol, offering contemporary workspace and facilities. Its location provides good transport links and accessibility.
ARAG UK fosters a professional, customer-focused, and collaborative work environment. Emphasis is placed on expertise in legal insurance, providing high-quality service, and continuous improvement. The culture supports employee development and well-being.
The Bristol headquarters is crucial for ARAG's strategic operations and growth within the competitive UK legal insurance market. It allows them to efficiently manage their services and maintain strong relationships with partners and customers across the UK.
ARAG Legal Services UK is the UK arm of the ARAG Group. The ARAG Group itself has a significant global presence, operating in 19 countries, including most of Europe, the USA, Canada, and Australia. This international network allows the group to offer legal insurance and services worldwide, supporting multinational clients and leveraging global expertise in legal protection. Key functions supported globally include underwriting, claims management, and product development, tailored to local markets.
Keypoint, 17-23 High Street
Bristol
England
United Kingdom
Address: N/A
The Bristol office serves the entire United Kingdom market for ARAG's legal insurance and assistance products.
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As of April 2025, ARAG Legal Services UK' leadership includes:
ARAG Legal Services UK has been backed by several prominent investors over the years, including:
ARAG Legal Services UK has maintained a relatively stable executive team. Any significant changes are typically announced via their official news channels or industry press. No major high-profile executive hires or exits have been broadly publicized in the last 12 months, suggesting continuity in leadership.
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ARAG Legal Services UK primarily uses the arag.co.uk domain for its email communications. The most common format is a combination of the employee's first and last name.
[first].[last]@arag.co.uk
Format
john.doe@arag.co.uk
Example
85%
Success rate
Insurance Business UK • January 24, 2024
ARAG UK has announced the renewal and expansion of its home insurance partnership with Geo Underwriting. This collaboration will see ARAG continue to provide legal expenses and home emergency cover for Geo's home insurance customers....more
ARAG UK News • November 14, 2023
ARAG has launched a new online quotation tool designed to make it easier and faster for brokers to generate quotes for a range of ARAG's commercial and personal legal expenses insurance products. This development aims to enhance broker efficiency and service....more
ARAG UK News • September 12, 2023
ARAG has once again been awarded the Gold standard by Investor in Customers (IIC) for its exceptional customer service. This marks the eighth consecutive year ARAG has achieved IIC's Gold award, highlighting its commitment to customer satisfaction....more
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