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Apex America's Overview

Total employees5205
HeadquartersCórdoba
Founded

Apex America is a leading Business Process Outsourcing (BPO) company specializing in customer experience (CX) solutions. Founded in 2003 in Córdoba, Argentina, the company has grown significantly, now employing over 13,000 people across multiple countries in Latin America, including Argentina, Chile, Colombia, Brazil, Paraguay, and Honduras, with commercial offices in the USA. Apex America offers a comprehensive suite of services, including omnichannel customer service, technical support, sales, back-office operations, and digital transformation services like AI and RPA implementation. They cater to diverse industries such as telecommunications, finance, retail, healthcare, and technology, focusing on delivering high-quality, personalized customer interactions and driving business growth for their clients through innovative strategies and a 'Happy People, Happy Customers' philosophy.

Where is Apex America's Headquarters?

HQ Function

Serves as the company's main operational and strategic hub, overseeing its extensive network of BPO services across Latin America and coordinating global client relations.

Notable Features:

Located in modern office facilities within a prominent business complex, designed to foster collaboration and innovation, equipped with state-of-the-art technology for contact center operations.

Work Culture:

Emphasizes a 'Happy People, Happy Customers' philosophy, promoting a dynamic, inclusive, and development-focused environment. Strong focus on teamwork, continuous learning, employee well-being, and has been recognized as a 'Great Place to Work'.

HQ Significance:

The Córdoba headquarters is central to Apex America's identity and growth, being its birthplace and the core from which it expanded to become a leading BPO provider in the LATAM region.

Values Reflected in HQ: The headquarters' environment aims to reflect values such as innovation, collaboration, customer-centricity, technological advancement, and a strong commitment to its employees.

Location:

Apex America primarily operates across Latin America, serving both regional and international clients. Its global functions include multilingual customer experience services (voice, chat, email, social media), technical support, sales and telemarketing, back-office processing (BPO), data analytics, and digital transformation solutions such as AI-powered chatbots and Robotic Process Automation (RPA). While its operational centers are concentrated in countries like Argentina, Chile, Colombia, Brazil, Paraguay, and Honduras, Apex America also maintains commercial offices, such as in Miami, USA, to support its international client base and global strategy.

Street Address:

Complejo Capitalinas, Humberto Primo 630 (Main Office Tower), Córdoba

City:

Córdoba

State/Province:

Córdoba

Country:

Argentina

Apex America's Global Presence

Santiago, Metropolitan Region, Chile

Address: Apoquindo 5950, Piso 12, Las Condes, Santiago, Chile

Serves the Chilean domestic market and acts as a strategic site for providing Spanish-language BPO services to international clients, leveraging Chile's stable economy and talent pool.

Bogotá, Cundinamarca, Colombia

Address: Carrera 7 #75-66, Edificio Krystal Tower, Oficina 701, Bogotá, Colombia

Supports both Colombian businesses and international companies looking for cost-effective, high-quality BPO services in a key Latin American market known for its customer service talent.

São Paulo, São Paulo, Brazil

Address: Av. Nações Unidas, 14.261, Ala B, 15º andar, Vila Gertrudes, São Paulo - SP, Brasil

Strategically positioned to serve one of Latin America's largest economies, offering localized customer experiences and leveraging Brazil's diverse talent pool.

Asunción, Paraguay

Address: Avda. Mcal. López N° 3811, Edificio Citicenter, Piso 5, Asunción, Paraguay

Expands Apex America's footprint in the Southern Cone, offering services to local and regional clients and tapping into Paraguay's growing workforce.

Buying Intent Signals for Apex America

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Apex America

As of April 2025, Apex America' leadership includes:

Humberto Guiñazú - Chief Executive Officer & Co-Founder
Patricio Rios - Chief Commercial & Marketing Officer & Co-Founder
Denise Henry - Chief Operating Officer
Andres Zaied - Chief Financial Officer
Martín Vaca - Chief People Officer
Sebastian König - Chief Information Officer

Investors of Apex America

Apex America has been backed by several prominent investors over the years, including:

Privately Held

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

Apex America maintains a relatively stable core executive team. No major high-profile C-suite changes (hires or exits) have been publicly announced in the last 12 months, indicating leadership continuity.

Technology (Tech Stack) used by Apex America

Discover the tools Apex America uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Apex America Email Formats and Examples

Apex America likely utilizes common professional email formats. Based on industry patterns for companies of its size and structure, the most probable format is a combination of the employee's first and last name.

[first].[last]@apexamerica.com

Format

juan.perez@apexamerica.com

Example

80%

Success rate

News and media

Great Place to Work® / LinkedInMarch 2024

Apex America Recognized as a Great Place to Work® in Argentina and Paraguay

Apex America has been distinguished by Great Place to Work® as one of the best companies to work for in both Argentina and Paraguay in 2024. This recognition highlights the company's commitment to fostering an exceptional work environment and strong company culture....more

Apex America Website / Premios LATAMDecember 7, 2023

Apex America consolidates its leadership in CX at the LATAM Awards 2023

Apex America was recognized with multiple awards at the "LATAM Best Customer Experience Organizations Awards," including Best Nearshore Operation and Best BPO Operation. These accolades highlight their excellence in customer strategy and operational leadership in the region....more

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