HQ Function

The Indianapolis headquarters serves as the primary operational center, housing administrative staff, technology infrastructure, and a core team of call agents. It's central to training, quality assurance, and client management.

Notable Features:

The facility is equipped with modern call center technology, redundant systems for power and internet to ensure uninterrupted service, and a professional office environment designed for call agent efficiency and comfort.

Work Culture:

The work culture at Answering Service Care emphasizes professionalism, empathy, and a strong customer-first approach. They foster a supportive environment for their agents, with ongoing training and a focus on teamwork to handle diverse client needs effectively.

HQ Significance:

The Indianapolis HQ is significant as it underscores their commitment to U.S.-based operations and quality control, allowing for direct oversight of service delivery and agent performance, which is a key differentiator in the answering service industry.

Values Reflected in HQ: The headquarters' setup reflects values such as reliability (redundant systems), professionalism (dedicated training and operational spaces), and customer focus (technology to support efficient call handling).

Location:

Answering Service Care primarily focuses its operations and agent base within the United States, serving clients across North America. While they can handle calls for businesses with international customers, their physical infrastructure and core team are U.S.-based, ensuring high-quality, native English-speaking agents for their clientele.

Street Address:

8003 Castleway Dr

City:

Indianapolis

State/Province:

IN

Country:

USA