AnswerDash was a technology company specializing in AI-powered contextual self-service solutions. Its platform embedded directly into websites and applications, providing users with instant, relevant answers to their questions based on their current context, thereby aiming to reduce support tickets, improve user experience, and increase conversion rates. By understanding user behavior and page content, AnswerDash delivered targeted Q&A dynamically. The company was acquired by CloudEngage in October 2020, and its predictive self-service technologies have since been integrated into CloudEngage's broader customer engagement and personalization platform.
Served as the primary center for all company operations, including research and development, product management, engineering, sales, marketing, and administrative functions.
Located in the Fremont neighborhood, known as 'The Center of the Universe,' the office was likely a modern, open-plan space designed to foster collaboration and innovation, typical of tech startups. Specific unique architectural highlights were not widely publicized.
As a startup, AnswerDash's work culture was likely dynamic, fast-paced, and innovative. It would have emphasized collaboration, problem-solving, and a customer-centric approach to developing its AI-driven Q&A solutions.
The Seattle headquarters placed AnswerDash in a vibrant tech ecosystem, offering access to a rich talent pool, venture capital, and a strong network of industry peers and partners. It was the birthplace and development hub of their core technology.
Prior to its acquisition, AnswerDash's software-as-a-service (SaaS) product was available to and used by businesses globally, particularly in North America and Europe. While its physical operations were centralized at its Seattle headquarters, its customer base and the reach of its technology were international. Post-acquisition, its technology contributes to CloudEngage's global customer engagement solutions.
701 N 36th St, Suite 200
Seattle
Washington
USA
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As of April 2025, AnswerDash' leadership includes:
AnswerDash has been backed by several prominent investors over the years, including:
AnswerDash was acquired by CloudEngage in October 2020. Consequently, there have been no executive hires or exits directly attributable to AnswerDash as an independent entity in the last 12 months. Key leadership roles were transitioned or concluded around the time of the acquisition.
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Prior to its acquisition, AnswerDash likely used common corporate email formats. While not definitively published, typical structures for tech companies include [first].[last]@company.com or [first_initial][last]@company.com. These email addresses are no longer active.
[first].[last]@answerdash.com or [f][last]@answerdash.com
Format
j.doe@answerdash.com or jdoe@answerdash.com (example historical format)
Example
0 (Company acquired; emails are inactive)%
Success rate
PR Newswire • October 14, 2020
CloudEngage announced its acquisition of AnswerDash, a leader in AI-powered contextual Q&A technology. The move was aimed at integrating AnswerDash's predictive self-service capabilities into CloudEngage's customer engagement platform, enhancing personalized digital experiences for users....more
GeekWire • February 25, 2015
Seattle-based AnswerDash, developing predictive question-and-answer technology for websites and web applications, secured $2.1 million in funding. The round was led by Voyager Capital, with participation from WRF Capital and Founders Co-op, to further develop its product and expand its market reach....more
PR Newswire • April 2, 2014
AnswerDash, a pioneer in website and web app contextual Q&A, announced it closed $2.5 million in Series A financing. Voyager Capital led the round, with participation from existing seed investor WRF Capital and new investors Founders' Co-op and Alliance of Angels. The funding was aimed at accelerating product development and sales efforts....more
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