HQ Function

Historically, this location managed fleet operations, particularly for its iconic paddlewheelers, crew management, customer reservations, and Midwest-focused logistics. As the company grew and integrated with Hornblower Group, some corporate functions were centralized elsewhere.

Notable Features:

The New Albany location was intrinsically linked to the heritage of Ohio and Mississippi riverboating, often housing administrative and operational support staff close to key river embarkation points.

Work Culture:

As a company focused on American heritage tourism and unique cruising experiences, the work culture likely emphasized customer service, operational excellence, and a passion for travel and history. This culture ceased with the company's shutdown.

HQ Significance:

New Albany was significant as the birthplace and operational heart of the American Queen Steamboat Company, which formed the core of what became American Queen Voyages. It represented the company's deep roots in American river cruising.

Values Reflected in HQ: The New Albany base historically reflected a commitment to preserving and celebrating American riverboating history, providing authentic local experiences, and ensuring high-quality guest service on its vessels.

Location:

American Queen Voyages primarily operated within the United States, offering river cruises on major waterways like the Mississippi, Ohio, Tennessee, Cumberland, Columbia, and Snake Rivers. They also conducted voyages in the Great Lakes, coastal Alaska, New England, and briefly, Mexico. While their operational presence was concentrated in North America, they marketed their unique American heritage cruises to a global audience of travelers seeking distinct cultural and scenic experiences.

Street Address:

77 N.W. 7th Street

City:

New Albany

State/Province:

Indiana

Country:

USA