American Express Middle East (AEME) B.S.C. (c) provides a diverse portfolio of innovative payment, travel, and expense management solutions for individuals and businesses across the region. With a focus on delivering premium customer experiences, AEME offers a range of products including personal and corporate cards, travel services, and merchant acquiring programs. It operates through wholly-owned operations and strategic partnerships, tailoring its offerings to meet the specific needs of the Middle Eastern market, emphasizing rewards, security, and exceptional service.
Serves as the regional headquarters for American Express in the Middle East, overseeing strategic initiatives, business development, customer operations, and merchant partnerships across its operational footprint in the region.
Modern office tower in a prime business district, likely featuring advanced security systems, collaborative workspaces, and employee amenities consistent with a global financial services leader. The building is known locally as the American Express Tower.
The work culture at American Express Middle East mirrors the global company's emphasis on customer commitment, integrity, teamwork, and a results-driven approach, adapted to the regional business environment. There is a strong focus on employee development, diversity, and inclusion.
The Bahrain headquarters is pivotal for American Express's strategic presence and growth in the Middle East, a key market for premium financial services. It acts as a central hub for coordinating regional activities and fostering relationships with cardmembers, merchants, and financial partners.
American Express Middle East is an integral part of the global American Express network, which operates in over 110 countries. This extensive global presence ensures that Cardmembers in the Middle East benefit from worldwide card acceptance, access to a vast network of international travel and lifestyle benefits (such as airport lounges, travel insurance, and exclusive offers), 24/7 global customer assistance, and sophisticated fraud protection services. The company's global infrastructure supports critical functions like payment processing, data security, technological innovation, and product development, all of which are leveraged to enhance services within the Middle Eastern operations.
American Express Tower, Building 203, Road 2803, Block 428, Al Seef District
Manama
Capital Governorate
Kingdom of Bahrain
Address: The Offices 4, One Central, Level 2, Office 201, Dubai World Trade Centre, P.O. Box 2390, Dubai, UAE
To serve the large and affluent customer base in the UAE, expand merchant acceptance, and leverage Dubai's status as a global business, tourism, and logistics hub. Supports both consumer and commercial clients.
Address: Nile City Towers, South Tower, 17th floor, 2005c Corniche El Nil, Ramlet Boulaq, Cairo, Egypt
To provide localized payment products, cardmember support, and merchant services for the Egyptian market, catering to both local consumers and businesses, as well as supporting the tourism sector.
Address: American Express (Saudi Arabia), Al Murooj District, King Fahd Road, Riyadh, Kingdom of Saudi Arabia
To support the Kingdom's Vision 2030 initiatives by providing advanced digital payment solutions, catering to the growing affluent segment, and enhancing the financial services infrastructure in Saudi Arabia.
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As of April 2025, American Express Middle East' leadership includes:
American Express Middle East has been backed by several prominent investors over the years, including:
In the past year, American Express Middle East has experienced leadership changes, particularly within its merchant services division. Globally, American Express has also seen several key executive transitions and appointments impacting its worldwide operations, which can indirectly influence regional strategies.
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American Express globally, including its Middle East operations, commonly uses standardized email formats for professional communication. The most prevalent format is [first].[last]@americanexpress.com or the shorter [first].[last]@aexp.com. Variations may exist, such as using a middle initial or specific departmental addresses, but these are less common for general outreach.
[first].[last]@americanexpress.com
Format
jane.doe@americanexpress.com
Example
90%
Success rate
Zawya • October 19, 2023
American Express Middle East and Saudi Payments announced the successful activation of the SARIE Direct Debit framework. This enables American Express Cardmembers in Saudi Arabia to conveniently make payments on their Cards via direct debit from their bank accounts through the SARIE system, enhancing payment flexibility and user experience in the Kingdom....more
Gulf News • June 7, 2023
American Express Middle East partnered with Emaar Properties to introduce 'The Emaar Card from American Express', a new cobranded credit card in the UAE. The card offers a range of exclusive benefits and rewards across Emaar's extensive portfolio of hospitality, retail, and entertainment venues....more
American Express Press Release (Global) • February 27, 2024
American Express announced several key leadership changes, including Anna Marrs' appointment to Group President, Global Commercial Services and Credit & Fraud Risk, and the retirement of Raymond Joabar, Group President, Global Merchant and Network Services. These global changes will shape the strategic direction of services relevant to the Middle East region....more
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