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American 1 Credit Union's Overview

Total employees136
HeadquartersJackson
Founded1950

American 1 Credit Union is a member-owned, not-for-profit financial cooperative founded in 1950. Headquartered in Jackson, Michigan, it serves communities across Southern Michigan, providing a comprehensive suite of financial services. These include personal and business banking (savings, checking), loans (auto, mortgage, home equity, personal), credit cards, and digital banking solutions. American 1 Credit Union is committed to financial wellness for its members and actively engages in community support and development initiatives.

Where is American 1 Credit Union's Headquarters?

American 1 Credit Union officeAmerican 1 Credit Union officeAmerican 1 Credit Union officeAmerican 1 Credit Union office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central administrative office, responsible for strategic planning, overall operations management, marketing, human resources, IT, finance, and support for all branch locations and member services.

Notable Features:

The headquarters is a modern facility designed to support efficient operations and a collaborative work environment. It likely houses advanced training facilities for staff and secure data centers, reflecting its role as a key financial institution.

Work Culture:

The work culture at American 1 Credit Union emphasizes member service, community involvement, teamwork, and financial integrity. It aims to be a supportive and empowering workplace where employees can contribute to the credit union's mission of improving members' financial lives.

HQ Significance:

The Jackson headquarters is significant as it underpins the entire network of American 1 Credit Union branches, ensuring consistent service delivery, strategic direction, and compliance with financial regulations. It's a symbol of their long-standing commitment to the Jackson community and the wider Michigan region.

Values Reflected in HQ: The headquarters' operations and environment aim to reflect American 1 Credit Union's core values: 'Member-Focused,' 'Integrity,' 'Community,' 'Teamwork,' and 'Financial Soundness.'

Location:

American 1 Credit Union's operations are primarily focused within the state of Michigan, USA, serving its local member base. It does not have an international global presence. However, members can access services nationwide through CO-OP Shared Branch and ATM networks, providing extended convenience beyond its direct branch locations.

Street Address:

718 E Michigan Ave

City:

Jackson

State/Province:

MI

Country:

USA

American 1 Credit Union's Global Presence

Ann Arbor, MI/USA

Address: 2460 E. Stadium Blvd., Ann Arbor, MI 48104

Serves the diverse financial needs of the Ann Arbor community, including residents, students, and local businesses, extending American 1's reach in Washtenaw County.

Hillsdale, MI/USA

Address: 310 W Carleton Rd, Hillsdale, MI 49242

Provides accessible and personalized financial solutions to members in Hillsdale County, supporting local economic activity and individual financial well-being.

Adrian, MI/USA

Address: 1033 E US 223, Adrian, MI 49221

Caters to the banking requirements of individuals and families in Adrian and surrounding communities, fostering financial literacy and member growth.

Buying Intent Signals for American 1 Credit Union

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of American 1 Credit Union

As of April 2025, American 1 Credit Union' leadership includes:

Martha Fuerstenau - President/CEO
Laura Pryor - EVP/Chief Operations Officer
Janelle Merritt - EVP/Chief Financial & Strategy Officer
Carolyn Duncan - EVP/Chief Member Experience Officer
Angie Hess - EVP/Chief Human Resources Officer
Nicole Patrick - EVP/Chief Risk Officer

Investors of American 1 Credit Union

American 1 Credit Union has been backed by several prominent investors over the years, including:

As a member-owned cooperative, American 1 Credit Union is not funded by traditional investors. It is owned by its members, and its capital is derived from member deposits and retained earnings. Profits are returned to members in the form of lower loan rates, higher savings rates, and improved services.

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

In early 2023, American 1 Credit Union announced key internal promotions within its executive team, enhancing its leadership in member experience and risk management. No major external hires into, or departures from, the executive team have been publicly noted in the immediate past 12 months, indicating leadership stability.

New Appointments:

Carolyn Duncan, Carolyn Duncan was promoted to EVP/Chief Member Experience Officer, focusing on enhancing member interactions and service delivery.
Nicole Patrick, Nicole Patrick was promoted to EVP/Chief Risk Officer, overseeing the credit union's risk management framework.

Technology (Tech Stack) used by American 1 Credit Union

Discover the tools American 1 Credit Union uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

American 1 Credit Union Email Formats and Examples

American 1 Credit Union likely utilizes standard professional email formats for its employees. The most common format is often a combination of the employee's first initial and last name, followed by the @american1cu.org domain.

firstinitiallastname@american1cu.org

Format

jsmith@american1cu.org

Example

75%

Success rate

News and media

american1cu.orgFebruary 7, 2024

American 1 Credit Union Celebrates Record-Breaking 2023 and Positive Community Impact

American 1 Credit Union reported a successful 2023, achieving significant milestones in membership growth, asset accumulation, and community contributions, which included over $157,000 in donations and sponsorships to local organizations....more

WKHMNovember 30, 2023

American 1 Credit Union Gives $50,000 to Local Non-Profits on GivingTuesday

On GivingTuesday, American 1 Credit Union demonstrated its community commitment by donating $50,000 to ten non-profit organizations across southern Michigan, supporting various local causes....more

JTV JacksonMay 23, 2023

American 1 Credit Union Awards $21,000 in Community Scholarships

American 1 Credit Union awarded $21,000 in scholarships to 21 local students through its annual Community Scholarship Program, aiding their pursuit of higher education and underscoring the credit union's investment in youth....more

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