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American Water's Overview

Total employees3241
HeadquartersCamden
Founded1886

American Water Works Company, Inc. (NYSE: AWK), commonly known as American Water, is the largest and most geographically diverse publicly traded water and wastewater utility company in the United States. With a history dating back to 1886, the company provides essential water and wastewater services to approximately 14 million people in 14 states. American Water is committed to delivering safe, clean, reliable, and affordable water services to its customers, while also focusing on environmental stewardship, infrastructure investment, and technological innovation in the water industry.

Where is American Water's Headquarters?

HQ Function

The headquarters serves as the central hub for executive leadership, corporate strategy, financial operations, investor relations, national policy development, and enterprise-wide support functions for its U.S. operations.

Notable Features:

The headquarters is a state-of-the-art, 220,000-square-foot, five-story building. It is LEED Platinum certified, showcasing sustainable design elements like water reuse systems, a green roof, and energy-efficient technologies. It offers panoramic views of the Delaware River and Benjamin Franklin Bridge.

Work Culture:

The HQ fosters a collaborative and innovative work environment focused on American Water's core values of safety, trust, teamwork, high performance, and customer satisfaction. It emphasizes employee well-being and engagement, with modern amenities and open workspaces.

HQ Significance:

The headquarters' location in Camden signifies a major investment in the city's revitalization and a commitment to New Jersey. It consolidates corporate functions to improve efficiency and collaboration, supporting the company's mission to provide essential services.

Values Reflected in HQ: The building's LEED Platinum certification reflects American Water's commitment to environmental stewardship and sustainability. Its location and design emphasize community investment, innovation, and a forward-looking approach to business.

Location:

American Water's primary operations are concentrated within the United States, where it serves civilian communities in 14 states. Additionally, through its Military Services Group, American Water provides water and wastewater services to 18 military installations across the U.S. While its core business is domestic, the company's expertise in water management, technology, and infrastructure contributes to global best practices in the water utility sector. It does not have widespread international commercial utility operations in the same manner as some multinational corporations.

Street Address:

1 Water Street

City:

Camden

State/Province:

New Jersey

Country:

USA

American Water's Global Presence

Belleville, Illinois, USA

Address: 100 N. Water Street, Belleville, IL 62223 (Example for Illinois American Water - actual addresses vary by specific office)

To provide reliable and safe water and wastewater services to customers in Illinois, addressing specific regional water challenges, infrastructure needs, and state regulatory requirements.

Mechanicsburg, Pennsylvania, USA

Address: 800 W. Hersheypark Drive, Hershey, PA 17033 (Note: Mechanicsburg is a major hub, Hershey address is for PA American Water HQ)

To ensure the delivery of high-quality water and wastewater services to Pennsylvania communities, focusing on source water protection, system resiliency, and compliance with Commonwealth regulations.

St. Louis, Missouri, USA

Address: 727 Craig Road, St. Louis, MO 63141 (Missouri American Water HQ)

To serve Missouri customers with dependable water and wastewater services, investing in local systems, and adhering to state environmental and health standards.

Lexington, Kentucky, USA

Address: 2300 Richmond Road, Lexington, KY 40502 (Kentucky American Water HQ)

To provide high-quality, reliable water service to customers in Kentucky, ensuring water safety and investing in the local water infrastructure to support community growth.

Buying Intent Signals for American Water

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of American Water

As of April 2025, American Water' leadership includes:

M. Susan Hardwick - President and Chief Executive Officer
John C. Griffith - Executive Vice President and Chief Financial Officer
Cheryl Norton - Executive Vice President and Chief Operating Officer
James H. Speres - Senior Vice President, General Counsel and Secretary
Valerie L. Williams - Senior Vice President, Chief Human Resources Officer
Laura Monica - Senior Vice President and Chief Communications Officer

Investors of American Water

American Water has been backed by several prominent investors over the years, including:

The Vanguard Group, Inc.
BlackRock, Inc.
State Street Corporation
Geode Capital Management, LLC
T. Rowe Price Associates, Inc.
Capital Research Global Investors

Executive New Hires/Exits in the Last 12 Months

Hire2
Exits0

American Water has seen key leadership appointments and transitions aimed at strengthening its operational and strategic capabilities. Notable changes include appointments in communications and regional leadership.

New Appointments:

Laura Monica, Laura Monica joined American Water as SVP and Chief Communications Officer, responsible for leading the company's overall communications strategy.
Rich Svindland, Rich Svindland, previously President of New York American Water, had his role expanded to also serve as President of New Jersey American Water, succeeding Mark McDonough who transitioned to a new role within the company.

Technology (Tech Stack) used by American Water

Discover the tools American Water uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

American Water Email Formats and Examples

American Water commonly uses the email format combining an employee's first name and last name, separated by a period, followed by '@amwater.com'. Variations like first initial followed by last name might also exist for some employees or specific departments.

[first].[last]@amwater.com

Format

susan.hardwick@amwater.com

Example

85%

Success rate

News and media

Business WireMay 1, 2024

American Water Reports First Quarter 2024 Results, Affirms 2024 Earnings Guidance and Long-Term Targets

American Water announced its financial results for the first quarter ended March 31, 2024, reporting earnings per share and affirming its 2024 earnings guidance. The company highlighted continued investment in infrastructure and operational efficiency....more

American Water Press ReleaseApril 23, 2024

American Water Charitable Foundation Awards Over $24,000 in General Operating Grants to Local Organizations in Kentucky

The American Water Charitable Foundation, a 501(c)(3) organization established by American Water, announced it has awarded General Operating Grants totaling $24,250 to three non-profit organizations in Kentucky, supporting communities served by Kentucky American Water....more

American Water Press ReleaseApril 18, 2024

New Jersey American Water Urges Customers to Help Prevent Sewer Backups and Overflows During National Park Week

New Jersey American Water is raising awareness about proper disposal practices to prevent sewer system issues, tying into National Park Week by emphasizing the protection of local waterways and infrastructure....more

Business WireFebruary 14, 2024

American Water Reports 2023 Results; Affirms 2024 Earnings Guidance and Long-Term Targets

American Water announced its full-year 2023 financial results, highlighting strong performance driven by regulated investments and customer growth. The company also affirmed its earnings guidance for 2024 and its long-term financial targets....more

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