American Express
American Express's Overview
American Express Company (Amex) is a globally integrated payments company, providing customers with access to products, insights, and experiences that enrich lives and build business success. It offers a wide range of products and services, including credit and charge cards, traveler's cheques, travel services, and network services. Amex primarily operates in three segments: Global Consumer Services Group, Global Commercial Services, and Global Merchant and Network Services. Known for its premium customer service and rewards programs, American Express caters to a diverse clientele, from individual consumers to small businesses and large corporations worldwide.
Where is American Express's Headquarters?
HQ Function
Serves as the central hub for global operations, strategic decision-making, executive leadership, and corporate functions including finance, legal, marketing, and technology development for American Express.
Notable Features:
The headquarters, often referred to as the 'Amex Tower,' is part of the Brookfield Place complex, known for its modern architecture, Winter Garden atrium, and proximity to the World Trade Center. It offers state-of-the-art facilities and stunning views of the Hudson River and the city skyline.
Work Culture:
The HQ fosters a dynamic and innovative work environment, emphasizing collaboration, diversity, and inclusion. Employees often describe it as fast-paced, customer-focused, and driven by the company's 'Blue Box' values of service, trust, and security.
HQ Significance:
Its location in New York City, a global financial capital, underscores American Express's prominence in the financial services industry. The headquarters symbolizes the company's stability, brand strength, and commitment to its global customer base.
Values Reflected in HQ: The headquarters' design and operations reflect American Express's commitment to excellence, security, innovation, and providing a superior environment for its employees to serve customers globally.
Location:
American Express supports a vast array of functions globally, reflecting its integrated payments company model. These include global consumer card services, commercial payment solutions for small, medium, and large businesses, merchant acquiring and processing, travel and lifestyle services, network services for bank partners, risk and information management, data analytics, technology development and support, customer care operations, marketing, finance, and legal functions. Operations are strategically located across the Americas, EMEA (Europe, Middle East, Africa), and JAPA (Japan, Asia Pacific, Australia) regions to serve a global customer base.
Street Address:
200 Vesey Street
City:
New York
State/Province:
NY
Country:
United States
American Express's Global Presence
London, United Kingdom
Address: Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, UK
Strategic center for European market engagement, product innovation, and regulatory compliance within the EMEA region.
Phoenix, Arizona, USA
Address: 19640 N. 31st Avenue, Phoenix, AZ 85027, USA
Critical hub for customer support, fraud prevention, and operational efficiency for the Americas.
Sunrise, Florida, USA
Address: 777 American Expressway, Sunrise, FL 33323, USA
Key site for supporting the Latin American market and various global business units with operational and technological expertise.
Gurugram, India
Address: American Express, DLF Cyber City, Sector 25, Gurugram, Haryana 122002, India
Integral part of Amex's global service delivery model, leveraging talent for technology, analytics, and operations.
Sydney, Australia
Address: 12 Shelley Street, Sydney, NSW 2000, Australia
Drives growth and manages operations within the Australian and New Zealand markets, and contributes to regional strategy.
Buying Intent Signals for American Express
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of American Express
As of April 2025, American Express' leadership includes:
Investors of American Express
American Express has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
American Express has seen some strategic leadership adjustments over the past year, typical for a global organization, focusing on strengthening its core businesses and innovation. Notable changes often reflect shifts in strategic focus or planned successions.
New Appointments:
Technology (Tech Stack) used by American Express
Discover the tools American Express uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
American Express Email Formats and Examples
American Express commonly uses the 'first.last@americanexpress.com' email format for its employees. Variations might exist, but this is the most prevalent pattern.
first.last@americanexpress.com
Format
stephen.squeri@americanexpress.com
Example
90%
Success rate
News and media
Business Wire • May 7, 2024
American Express and Dell Technologies Expand Partnership to Offer New Credit Card and Enhanced Rewards for Small Business Owners
American Express and Dell Technologies announced an expansion of their partnership to offer a new Dell Business Gold Credit Card and enhanced rewards and discounts for small business owners. This aims to provide more value and purchasing power for technology needs....more
American Express Investor Relations • April 19, 2024
American Express Reports First-Quarter Revenue Growth of 11% to $15.8 Billion and EPS of $3.33
American Express reported strong first-quarter 2024 results, with revenues up 11% year-over-year to $15.8 billion. Net income was $2.4 billion, or $3.33 per share, driven by continued growth in card member spending and fee income....more
American Express News • March 26, 2024
American Express Launches New Hilton Honors Business Card with Rich Travel Rewards and Statement Credits
American Express and Hilton launched the new Hilton Honors American Express Business Card, offering enhanced rewards for travel and business spending, along with statement credits for eligible purchases, targeting small and mid-sized businesses....more
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