America's Credit Union (ACU) is a member-owned, not-for-profit financial cooperative dedicated to serving its members and communities, primarily in Washington State. Founded in 1954, ACU offers a full range of financial services, including checking and savings accounts, auto loans, mortgages, personal loans, credit cards, and robust digital banking options. The credit union is committed to the philosophy of 'people helping people,' focusing on financial education, personalized member service, and community involvement, with historical ties to serving military personnel and their families at Joint Base Lewis-McChord (JBLM).
Serves as the central administrative and operational hub, overseeing strategic planning, member service policies, financial management, IT infrastructure, human resources, and compliance for all branch locations.
A modern office facility designed to support efficient banking operations and a collaborative work environment. It likely includes secure data centers, administrative offices, and meeting spaces for strategic initiatives.
The work culture at ACU's headquarters is centered around member satisfaction, teamwork, integrity, and community engagement. It fosters a professional and supportive atmosphere, encouraging employees to embody the credit union's values and contribute to members' financial well-being.
The headquarters is crucial for the overall governance and direction of America's Credit Union, ensuring consistent service delivery, development of innovative financial products, adherence to regulatory standards, and long-term stability and growth for the benefit of its members.
America's Credit Union primarily operates within the United States, with its physical branch network concentrated in Washington State. While members can access services globally through online banking, mobile apps, and CO-OP ATM/shared branching networks, ACU does not maintain international branches or dedicated overseas operational centers. Its focus remains on serving its U.S.-based members and local communities.
1200 Brown Street
DuPont
WA
USA
Address: Bldg 2201, Liggett Ave & N 12th St, Joint Base Lewis-McChord, WA 98433
To directly support the financial needs of the JBLM community, leveraging ACU's historical ties and understanding of military life.
Address: 120 31st Ave SE, Puyallup, WA 98374
To extend ACU's member-focused financial services to the growing Puyallup Valley community, fostering local economic well-being.
Address: 4301 Pacific Ave SE, Lacey, WA 98503
To provide accessible and personalized financial solutions to the Lacey community, strengthening member relationships and supporting local financial health.
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As of April 2025, America's Credit Union' leadership includes:
America's Credit Union has been backed by several prominent investors over the years, including:
Publicly available information and news searches for America's Credit Union (youracu.org) did not yield specific announcements of executive new hires or departures within the last 12 months. Significant leadership changes at credit unions of this size are often communicated through member channels or local business publications if deemed major.
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While America's Credit Union (youracu.org) does not officially publish its email format structure, common patterns for professional organizations suggest formats like [first initial][last name]@youracu.org or [first name].[last name]@youracu.org. For general inquiries, it's best to use official contact forms or published email addresses on their website.
Likely formats include: flast@youracu.org (e.g., jdoe@youracu.org) or first.last@youracu.org (e.g., jane.doe@youracu.org)
Format
kleonard@youracu.org (hypothetical example for Kenneth S. Leonard, President/CEO, based on common formats)
Example
75%
Success rate
youracu.org Blog • July 26, 2023
The America's Credit Union (ACU) Foundation announced the awarding of $30,000 in scholarships to 15 deserving student members to support their higher education endeavors. This initiative underscores ACU's commitment to member success and community investment....more
youracu.org Blog • October 20, 2023
America's Credit Union joined the global celebration of International Credit Union (ICU) Day, highlighting its dedication to empowering members financially and reaffirming the 'people helping people' philosophy that defines the credit union movement....more
Credit Union Times • February 2, 2023
America's Credit Union ($478 million, DuPont, Wash.) announced the successful completion of its core system conversion. This technological upgrade is aimed at enhancing member experience, improving operational efficiencies, and providing a more robust platform for future services....more
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