Alterna Savings and Credit Union Limited is a Canadian member-owned co-operative financial institution, formed in 2005 from the merger of CS CO-OP and Metro Credit Union, with roots dating back to 1908. Headquartered in Ottawa, Ontario, Alterna Savings offers a comprehensive suite of financial products and services, including everyday banking, borrowing, investing, and financial planning for personal and business members. It operates with a strong commitment to community well-being, local empowerment, and providing a caring, people-first banking alternative. Alterna Savings is part of the Alterna Financial Group, which also includes Alterna Bank, its federally regulated subsidiary.
Serves as the central hub for strategic decision-making, corporate governance, administrative operations, and support for its network of branches and digital banking services across Ontario.
Modern office facilities designed to foster collaboration and innovation. The specific architectural highlights or unique internal features are not widely publicized, but it's expected to be a professional and accessible environment.
Alterna Savings promotes a collaborative, inclusive, and community-focused work culture. Employees are encouraged to contribute to member satisfaction and community initiatives, reflecting the cooperative values of the institution.
The Ottawa headquarters is significant as it anchors Alterna Savings' operations in a key Canadian city, facilitates national-level (within its operational scope) coordination, and represents its long-standing presence in the region.
Alterna Savings primarily operates within the province of Ontario, Canada, serving its members through a network of physical branches and robust digital banking platforms. While its physical presence is concentrated in Ontario, its online and mobile banking services allow members to manage their finances from anywhere with internet access. The institution's focus is on serving Canadian communities rather than maintaining an international branch network.
319 McRae Avenue, Suite 200
Ottawa
Ontario
Canada
Address: 2800 Danforth Avenue, Toronto, ON M4C 1M1
To serve the diverse financial needs of individuals, families, and small businesses in the Greater Toronto Area, fostering local economic growth.
Address: 785 Gardiners Road, Unit 5, Kingston, ON K7M 7E6
Supporting the financial well-being of the Kingston community and surrounding areas, with a focus on personalized member service.
Address: 240 Algonquin Ave, North Bay, ON P1B 4V9
Catering to the specific financial requirements of the North Bay community, including personal banking and support for local enterprises.
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As of April 2025, Alterna Savings' leadership includes:
Alterna Savings has been backed by several prominent investors over the years, including:
The most significant executive change in the last 12-18 months (relative to early 2024) was the permanent appointment of Lea Nickless as President & CEO. Overall executive team stability has been maintained.
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Alterna Savings likely uses standard corporate email formats for its employees. The most common patterns generally involve combinations of first name, last name, and initials with the domain @alterna.ca.
Common formats include [first].[last]@alterna.ca or [first_initial][last]@alterna.ca
Format
jane.doe@alterna.ca or jdoe@alterna.ca
Example
75%
Success rate
CISION / Alterna Savings • November 16, 2023
Alterna Savings, in collaboration with Central 1, successfully sent the first Interac e-Transfer® for Business via the new Real-Time Rail (RTR) payment system, marking a significant step in payments modernization for Canadian credit unions....more
CISION / Alterna Savings • April 26, 2023
Alterna Savings announced the appointment of Lea Nickless as its new President and Chief Executive Officer, effective immediately. Ms. Nickless had been serving as Interim President & CEO since October 2022....more
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