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Alterna Savings's Overview

Total employees606
HeadquartersOttawa
Founded1908

Alterna Savings and Credit Union Limited is a Canadian member-owned co-operative financial institution, formed in 2005 from the merger of CS CO-OP and Metro Credit Union, with roots dating back to 1908. Headquartered in Ottawa, Ontario, Alterna Savings offers a comprehensive suite of financial products and services, including everyday banking, borrowing, investing, and financial planning for personal and business members. It operates with a strong commitment to community well-being, local empowerment, and providing a caring, people-first banking alternative. Alterna Savings is part of the Alterna Financial Group, which also includes Alterna Bank, its federally regulated subsidiary.

Where is Alterna Savings's Headquarters?

HQ Function

Serves as the central hub for strategic decision-making, corporate governance, administrative operations, and support for its network of branches and digital banking services across Ontario.

Notable Features:

Modern office facilities designed to foster collaboration and innovation. The specific architectural highlights or unique internal features are not widely publicized, but it's expected to be a professional and accessible environment.

Work Culture:

Alterna Savings promotes a collaborative, inclusive, and community-focused work culture. Employees are encouraged to contribute to member satisfaction and community initiatives, reflecting the cooperative values of the institution.

HQ Significance:

The Ottawa headquarters is significant as it anchors Alterna Savings' operations in a key Canadian city, facilitates national-level (within its operational scope) coordination, and represents its long-standing presence in the region.

Values Reflected in HQ: The headquarters likely reflects values such as professionalism, member-centricity, efficiency, and a commitment to the National Capital Region community.

Location:

Alterna Savings primarily operates within the province of Ontario, Canada, serving its members through a network of physical branches and robust digital banking platforms. While its physical presence is concentrated in Ontario, its online and mobile banking services allow members to manage their finances from anywhere with internet access. The institution's focus is on serving Canadian communities rather than maintaining an international branch network.

Street Address:

319 McRae Avenue, Suite 200

City:

Ottawa

State/Province:

Ontario

Country:

Canada

Alterna Savings's Global Presence

Toronto, Ontario, Canada

Address: 2800 Danforth Avenue, Toronto, ON M4C 1M1

To serve the diverse financial needs of individuals, families, and small businesses in the Greater Toronto Area, fostering local economic growth.

Kingston, Ontario, Canada

Address: 785 Gardiners Road, Unit 5, Kingston, ON K7M 7E6

Supporting the financial well-being of the Kingston community and surrounding areas, with a focus on personalized member service.

North Bay, Ontario, Canada

Address: 240 Algonquin Ave, North Bay, ON P1B 4V9

Catering to the specific financial requirements of the North Bay community, including personal banking and support for local enterprises.

Buying Intent Signals for Alterna Savings

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Alterna Savings

As of April 2025, Alterna Savings' leadership includes:

Lea Nickless - President and Chief Executive Officer
Rob Mulligan - EVP & Chief Financial Officer
Corina Farnan - EVP & Chief Member Experience Officer
Duncan Muriithia - EVP & Chief Risk Officer
Susan Bisaillon - Chief Human Resources Officer

Investors of Alterna Savings

Alterna Savings has been backed by several prominent investors over the years, including:

As a credit union, Alterna Savings is democratically owned and controlled by its members. It does not have external equity investors in the traditional sense; its capital is primarily derived from member deposits and retained earnings.

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits0

The most significant executive change in the last 12-18 months (relative to early 2024) was the permanent appointment of Lea Nickless as President & CEO. Overall executive team stability has been maintained.

New Appointments:

Lea Nickless, Lea Nickless was appointed as the permanent President & Chief Executive Officer.

Technology (Tech Stack) used by Alterna Savings

Discover the tools Alterna Savings uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Alterna Savings Email Formats and Examples

Alterna Savings likely uses standard corporate email formats for its employees. The most common patterns generally involve combinations of first name, last name, and initials with the domain @alterna.ca.

Common formats include [first].[last]@alterna.ca or [first_initial][last]@alterna.ca

Format

jane.doe@alterna.ca or jdoe@alterna.ca

Example

75%

Success rate

News and media

CISION / Alterna SavingsNovember 16, 2023

Alterna Savings news: Alterna Savings and Central 1 Achieve New Milestone in Modernizing Payments for Canadian Credit Unions

Alterna Savings, in collaboration with Central 1, successfully sent the first Interac e-Transfer® for Business via the new Real-Time Rail (RTR) payment system, marking a significant step in payments modernization for Canadian credit unions....more

CISION / Alterna SavingsApril 26, 2023

Alterna Savings news: Alterna Savings Appoints Lea Nickless as President and CEO

Alterna Savings announced the appointment of Lea Nickless as its new President and Chief Executive Officer, effective immediately. Ms. Nickless had been serving as Interim President & CEO since October 2022....more

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