Alpha Flight Services, now an integral part of dnata, is a renowned name in airline catering, in-flight retail, and associated logistical services for airlines worldwide. With a rich history of operational excellence, Alpha Flight Services' capabilities and network have been integrated into dnata's extensive global footprint. This combination ensures the delivery of high-quality culinary experiences, innovative retail solutions, and efficient onboard services for millions of passengers annually. Operations under the dnata Catering brand, which includes the heritage of Alpha Flight Services, span numerous airports, emphasizing culinary innovation, supply chain precision, and superior customer satisfaction.
Serves as the central command for dnata's worldwide businesses, including its extensive airline catering and airport services division. This includes strategic planning, operational oversight, business development, and financial management for services historically provided by Alpha Flight Services.
Part of the modern Emirates Group complex, strategically located near Dubai International Airport (DXB), featuring advanced infrastructure and facilities designed to support a global enterprise.
The work culture at dnata's headquarters is characterized by its global outlook, dynamism, and a strong focus on service excellence, safety, and innovation. It's a multicultural environment reflecting Dubai's status as an international aviation and business hub.
The Dubai headquarters is crucial for coordinating dnata's vast international network, which includes the operations and legacy of Alpha Flight Services. It ensures consistent quality, drives innovation, and manages partnerships with airlines across six continents.
Through its integration with dnata, the capabilities and reach of Alpha Flight Services are part of an extensive global network. dnata's catering and retail division operates in over 60 cities across 13 countries. Key functions supported globally include: airline catering (menu design, development, and production across various cuisines), buy-on-board and in-flight retail program management, food and beverage supply for airport lounges, and comprehensive logistics and supply chain services for in-flight operations. This global presence ensures consistent, high-quality service delivery for international airline customers worldwide.
dnata Headquarters, Emirates Group Complex, Airport Road, P.O. Box 1515
Dubai
Dubai
United Arab Emirates
Address: dnata Catering UK, extensive operations at and around London Heathrow Airport, e.g., Units in Poyle, Berkshire, close to LHR.
Key operational center for dnata's catering services in the United Kingdom and Europe, providing comprehensive in-flight meal solutions, buy-on-board products, and logistical support, leveraging historical expertise in the market.
Address: dnata Catering Australia, significant operations at Sydney Airport and other major Australian airports.
Serves as a crucial component of dnata's Asia-Pacific catering network, delivering high-quality food and beverage solutions tailored to the specific needs of airlines in the region.
Address: Operational units at numerous major airports across Europe, Asia-Pacific, the Americas, and Africa where dnata Catering operates, many of which were historically Alpha Flight Services locations.
Ensures localized service delivery and responsiveness to airline clients, adapting global standards to regional tastes and logistical requirements, upholding the service legacy of Alpha Flight Services within the dnata network.
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As of April 2025, Alpha Flight Services' leadership includes:
Alpha Flight Services has been backed by several prominent investors over the years, including:
dnata's executive team, including leadership for its catering division (which encompasses former Alpha Flight Services operations), generally maintains stability with appointments and transitions often managed internally as part of organizational development. High-profile public announcements of global catering leadership changes are infrequent. For the most current information, direct consultation of dnata's official press releases is recommended.
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dnata, which now includes the operations of Alpha Flight Services, commonly uses the email format firstname.lastname@dnata.com for its employees. Variations might exist but this is the most prevalent structure.
firstname.lastname@dnata.com
Format
jane.doe@dnata.com
Example
85%
Success rate
dnata.com Press Release • February 20, 2024
dnata announced an expansion of its partnership with Lufthansa Group in Germany, providing inflight catering services to the group's airlines, including Lufthansa and SWISS, at Frankfurt Airport (FRA) and Munich Airport (MUC) from summer 2024....more
dnata.com Press Release • November 20, 2023
dnata significantly expanded its catering operations in Italy by opening a new, advanced facility at Milan Malpensa Airport (MXP). The new unit increases production capacity and enhances dnata's ability to serve a growing number of airlines at the airport....more
dnata.com Press Release • October 17, 2023
dnata completed the acquisition of Qantas Airways’ catering businesses (Q Catering and Snap Fresh) and officially opened a new, cutting-edge catering facility in Sydney. This move significantly expands dnata's Australian footprint....more
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