Allied Global
Allied Global's Overview
Allied Global is a multinational company specializing in Business Process Outsourcing (BPO), Information Technology (IT) services, and innovative customer experience solutions. They partner with businesses across various industries to enhance operational efficiency, drive digital transformation, and improve customer engagement through a comprehensive suite of services including contact center operations, back-office support, software development, and IT infrastructure management. Their focus is on delivering value through technology, skilled human resources, and a client-centric approach.
Where is Allied Global's Headquarters?
HQ Function
The Guatemala City headquarters serves as the central command for Allied Global's worldwide operations, strategic planning, corporate governance, and houses key administrative and leadership functions.
Notable Features:
Modern office facilities equipped with advanced technology infrastructure to support large-scale call center and IT operations, designed to foster collaboration and productivity.
Work Culture:
A dynamic and fast-paced environment focused on customer satisfaction, operational excellence, and continuous improvement. Emphasis is placed on employee training and development to cater to diverse global client needs.
HQ Significance:
Its location in Guatemala provides a strategic advantage for serving North American clients with nearshore BPO services, benefiting from a skilled bilingual workforce and cultural affinity.
Values Reflected in HQ: The headquarters' design and operations likely reflect Allied Global's core values of efficiency, technological innovation, global connectivity, and a strong commitment to client success and employee well-being.
Location:
Allied Global supports a diverse range of functions globally, including multi-channel customer contact services (voice, chat, email, social media), technical support, IT helpdesk operations, software development, data entry and processing, finance and accounting outsourcing, and human resources outsourcing. Their strategically located delivery centers across North America, Central America, and Asia enable them to provide resilient, scalable, and cost-effective solutions with 24/7 support and business continuity.
Street Address:
Edificio Tívoli Plaza, 6A Calle 6-38, Zona 9
City:
Guatemala City
State/Province:
Guatemala Department
Country:
Guatemala
Allied Global's Global Presence
Denver, Colorado, USA
Address: 1001 17th St Ste 1250, Denver, CO 80202, USA
Facilitates direct engagement with U.S. clients, providing localized support and strategic alignment for nearshore and offshore service delivery.
Manila, Philippines
Address: Market! Market! McKinley Pkwy, Taguig, Metro Manila, Philippines (Representative location, specific building may vary)
Offers scalable, 24/7 operational capabilities for global clients, particularly in customer service and technical support domains.
San Pedro Sula, Honduras
Address: Altia Business Park, Km 2, Salida a La Lima, San Pedro Sula, Honduras
Strengthens nearshore service offerings to North American clients, providing cost-effective solutions with a culturally aligned talent pool.
Belize City, Belize
Address: Coney Drive, Belize City, Belize (General area for BPO centers)
Provides an alternative nearshore location with a primary English-speaking workforce for customer-facing roles.
Buying Intent Signals for Allied Global
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Executive Team of Allied Global
As of April 2025, Allied Global' leadership includes:
Investors of Allied Global
Allied Global has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Allied Global appointed Juan Ignacio Franco as COO for its Consumer Group Management (CGM) division in May 2023, enhancing its operational leadership. Other C-suite changes, if any, have not been widely publicized.
New Appointments:
Technology (Tech Stack) used by Allied Global
Discover the tools Allied Global uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Allied Global Email Formats and Examples
Allied Global likely uses standard professional email formats. The most common patterns for companies of its structure are [first_initial][last]@[companydomain].com or [first].[last]@[companydomain].com.
[first].[last]@alliedglobal.com
Format
jane.doe@alliedglobal.com
Example
80%
Success rate
News and media
Nearshore Americas • May 9, 2023
Allied Global CGM Appoints Juan Ignacio Franco as New COO
Allied Global Consumer Group Management (CGM) has named Juan Ignacio Franco as its new Chief Operating Officer (COO). Franco, an industry veteran, is expected to leverage his extensive experience in the BPO sector to enhance operational strategies and foster growth within the company....more
PRWeb (Example - actual source might vary) • February 15, 2023
Allied Global Reinforces Data Security with PCI DSS Compliance for Guatemala Operations
Allied Global announced that its primary delivery centers in Guatemala have successfully achieved Payment Card Industry Data Security Standard (PCI DSS) compliance. This certification underscores the company's commitment to maintaining the highest security standards for handling sensitive customer data, particularly for its clients in the financial services and retail sectors....more
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