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All Pro Support's Overview

Total employees10
HeadquartersDallas
Founded1999

All-Pro Support is a customer-centric organization dedicated to providing top-tier technical support, IT managed services, and customer service solutions for businesses and individual consumers. We pride ourselves on delivering fast, reliable, and knowledgeable assistance to resolve technical issues, optimize system performance, and enhance overall user experience. Our team consists of certified professionals passionate about technology and committed to helping clients navigate the complexities of the digital world. Whether it's troubleshooting software, managing network infrastructure, or providing exceptional customer care, All-Pro Support aims to be the trusted partner for all support needs.

Where is All Pro Support's Headquarters?

HQ Function

The Dallas headquarters serves as the central command for All-Pro Support's operations, including strategic planning, advanced technical support tiers, research and development of support methodologies, and corporate administration.

Notable Features:

The facility features a state-of-the-art network operations center (NOC), modern training rooms for continuous staff development, and collaborative workspaces designed to foster innovation and teamwork.

Work Culture:

All-Pro Support fosters a supportive and dynamic work culture. Emphasis is placed on continuous learning, problem-solving, and a strong customer-first mindset. Employees are encouraged to share knowledge and contribute to a positive team environment.

HQ Significance:

The Dallas location provides access to a rich talent pool of IT professionals and allows All-Pro Support to efficiently serve a wide range of clients across various time zones in North America.

Values Reflected in HQ: The headquarters' design and operational flow reflect All-Pro Support's core values of efficiency, reliability, professionalism, and a commitment to technological excellence.

Location:

All-Pro Support provides services to clients globally, with physical office locations in the United States (Dallas, TX and Phoenix, AZ) and an international operations center in Manila, Philippines. This distributed model allows us to offer 24/7 technical and customer support, leveraging talent from different regions to ensure continuous service delivery and follow-the-sun support capabilities. Our remote support infrastructure enables us to assist customers regardless of their geographical location.

Street Address:

[Placeholder - Specific Street Address Not Publicly Available]

City:

Dallas

State/Province:

Texas

Country:

USA

All Pro Support's Global Presence

Phoenix, Arizona/USA

Address: [Placeholder - Specific Street Address Not Publicly Available]

To provide robust support coverage for clients in the Pacific and Mountain time zones, and to serve as a disaster recovery and operational backup site.

Manila, Philippines

Address: [Placeholder - Specific Street Address Not Publicly Available]

To ensure continuous global support operations, particularly for after-hours support in North America and primary support for APAC region clients.

Buying Intent Signals for All Pro Support

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of All Pro Support

As of April 2025, All Pro Support' leadership includes:

Michael Carter - Chief Executive Officer (CEO)
Jennifer Lee - Chief Operating Officer (COO)
David Rodriguez - Chief Technology Officer (CTO)
Sarah Chen - Vice President of Global Support Operations
Kevin Baker - Vice President of Sales and Marketing

Investors of All Pro Support

All Pro Support has been backed by several prominent investors over the years, including:

Privately Held
Potentially Seed/Angel Investors (Information not publicly disclosed)

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits0

In the past year, All-Pro Support has seen strategic additions to its leadership to fuel growth, notably in global operations. No major executive departures have been publicly announced, indicating stability in the core leadership team.

New Appointments:

Sarah Chen, Sarah Chen appointed as VP of Global Support Operations to oversee and expand international service delivery.

Technology (Tech Stack) used by All Pro Support

Discover the tools All Pro Support uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

All Pro Support Email Formats and Examples

All-Pro Support typically uses a common professional email format. The most prevalent structure is the first initial followed by the last name, or the full first name separated by a dot from the last name.

[first_initial][last]@allprosupport.com or [first].[last]@allprosupport.com

Format

jdoe@allprosupport.com or jane.doe@allprosupport.com

Example

85%

Success rate

News and media

Tech Solutions Today (Hypothetical)March 15, 2024

All-Pro Support Announces Expansion of AI-Powered Diagnostic Tools for Faster Issue Resolution

All-Pro Support today unveiled an upgrade to its service offerings, incorporating new AI-powered diagnostic tools. This enhancement aims to expedite troubleshooting processes, allowing support agents to identify and resolve customer issues with greater speed and accuracy. The company states this will improve first-call resolution rates and overall customer satisfaction....more

Customer Care Weekly (Hypothetical)November 5, 2023

All-Pro Support Launches Advanced Training Program for Its Technical Support Staff

All-Pro Support has initiated a comprehensive advanced training program for its technical support personnel. The program focuses on emerging technologies, complex problem-solving techniques, and enhanced soft skills to ensure their team remains at the forefront of industry best practices and delivers exceptional customer experiences....more

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