Alipay (支付宝) is a premier third-party mobile and online payment platform, originally established in Hangzhou, China, in 2004 by Alibaba Group. It has evolved from a simple payment tool into a comprehensive digital life services platform, offering services that span payments, wealth management, insurance, loans, credit scoring, and a wide array of local services. Alipay serves over a billion users and tens of millions of merchants globally, playing an instrumental role in the digital economy. It facilitates seamless transactions for individuals and businesses, both domestically in China and internationally through cross-border e-commerce and services for travelers.
Serves as the central hub for Ant Group's global operations, including Alipay's strategic direction, technological research and development, product innovation, and core business management.
The Ant Group Z Space campus is a modern, expansive facility designed to foster innovation and collaboration. It typically includes advanced technology infrastructure, eco-friendly designs, and comprehensive employee amenities.
The work culture is dynamic, fast-paced, and highly innovative, reflecting its position as a leading global fintech company. There's a strong emphasis on customer-centricity, technological advancement, and teamwork to solve complex challenges.
The Hangzhou headquarters is pivotal to Alipay's origins and Ant Group's global strategy, acting as the command center for its extensive financial technology ecosystem and its expansion efforts.
Alipay, through Ant International, supports a wide range of global functions. These include facilitating cross-border payments for international e-commerce, providing in-store payment solutions for global merchants to cater to travelers (particularly from Asia), forming strategic partnerships with local e-wallet providers and financial institutions through Alipay+, and offering technology solutions and expertise to promote digital transformation in various markets. Its presence extends across Asia, Europe, North America, Australia, and other regions, connecting merchants with over 1.5 billion user accounts through its partners.
Ant Group Z Space, 556 Xixi Road, Xihu District
Hangzhou
Zhejiang
China
Address: 77 Robinson Road, Level 26, Singapore 068896 (Ant Group Singapore Office)
To drive Alipay's expansion in the fast-growing Southeast Asian digital payments market, support global e-commerce, facilitate services for international users and merchants, and collaborate with local partners.
Address: Alipay (UK) Limited, Registered offices in London (e.g., W1G 0PW). Operational office locations may vary.
To facilitate trade and tourism between Europe and China by providing convenient payment solutions, and to expand Alipay's acceptance network across key European markets.
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As of April 2025, Alipay' leadership includes:
Alipay has been backed by several prominent investors over the years, including:
In the past year, Ant Group has focused on strengthening its corporate governance, including the appointment of new independent directors. Leadership adjustments also occurred, particularly within its international business divisions, to align with strategic priorities.
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Alipay is a core part of Ant Group. Corporate email addresses at Ant Group typically follow standard professional formats. The most common patterns likely involve combinations of an employee's first name and last name with the @antgroup.com domain. Specific divisions like Alipay might sometimes use @alipay.com, but @antgroup.com is prevalent for general corporate roles.
[first].[last]@antgroup.com
Format
eric.jing@antgroup.com
Example
90%
Success rate
Ant Group Newsroom • June 4, 2024
Ant Group announced that its self-developed distributed database, OceanBase, now fully supports 100% of its core system transactions, including those for Alipay. This marks a significant milestone in technological self-sufficiency and enhances data processing capabilities....more
The Standard HK • May 30, 2024
AlipayHK has broadened its cross-border QR code payment services in Shenzhen, enabling Hong Kong users to make seamless payments for public transport and at a wider network of merchants in the mainland Chinese city....more
Business Wire (Ant Group Press Release) • March 13, 2024
Alipay+ announced an expanded partnership with French department store Printemps, allowing Asian tourists to use their local mobile payment apps across all Printemps locations. This initiative aims to enhance the shopping experience for travelers and boost merchant sales....more
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