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Alibaba.com's Overview

Total employees28360
HeadquartersHangzhou
Founded1999

Alibaba.com is one of the world's largest B2B (Business-to-Business) e-commerce marketplaces and the original business of Alibaba Group. Launched in 1999, it connects millions of buyers and sellers from over 200 countries and regions, offering a wide array of products and services. Alibaba.com aims to make it easy for businesses, especially SMEs (Small and Medium-sized Enterprises), to trade globally by providing tools for sourcing, online transactions, logistics, and financing. It is a core component of Alibaba Group's mission 'to make it easy to do business anywhere' and operates under the Alibaba International Digital Commerce Group.

Where is Alibaba.com's Headquarters?

HQ Function

Serves as the central hub for Alibaba Group's (parent company of Alibaba.com) global operations, strategic decision-making, research and development, and corporate functions supporting all business units including Alibaba.com.

Notable Features:

The Xixi campus is renowned for its modern, sustainable architecture, expansive green spaces, open-plan offices, and comprehensive employee amenities like diverse canteens, fitness centers, and relaxation zones, designed to foster collaboration and innovation.

Work Culture:

The work culture at Alibaba Group's HQ is known for being fast-paced, customer-centric ('Customer First, Employee Second, Shareholder Third'), and embracing change. There's a strong emphasis on teamwork and entrepreneurial spirit. Historically, it was associated with intense working hours, though this has been a subject of ongoing discussion and evolution.

HQ Significance:

The Hangzhou headquarters symbolizes Alibaba Group's origins and its journey, including the establishment of Alibaba.com, from a modest apartment startup to a global technology leader. It stands as a major innovation and e-commerce hub in China, driving initiatives that benefit platforms like Alibaba.com.

Values Reflected in HQ: The campus architecture and environment reflect Alibaba's values of openness, collaboration, community, sustainability, and a commitment to employee well-being, aiming to inspire creativity and long-term thinking.

Location:

Alibaba.com, as a key platform of Alibaba Group, has a vast global presence. Alibaba Group supports global functions across e-commerce (Alibaba.com, AliExpress, Lazada, Taobao, Tmall), cloud computing (Alibaba Cloud with data centers worldwide), digital media and entertainment, logistics (Cainiao Network), and fintech (Ant Group affiliate). Alibaba.com specifically serves millions of business buyers and suppliers in over 200 countries and regions, with strong support from Alibaba Group's international infrastructure in Asia, Europe, North America, and other emerging markets.

Street Address:

969 West Wen Yi Road, Yu Hang District

City:

Hangzhou

State/Province:

Zhejiang

Country:

China

Alibaba.com's Global Presence

Sunnyvale, California, USA

Address: Alibaba Group, North America (various offices, e.g., 400 S El Camino Real, San Mateo, CA, 94402 or offices in Sunnyvale for specific divisions). General correspondence may be directed to regional HQs.

Facilitating trade between North American businesses and the global market via Alibaba's platforms, expanding cloud computing services, and managing strategic partnerships and investments in the region.

Singapore, Singapore

Address: Alibaba Singapore, 51 Bras Basah Road, #04-08, Lazada One, Singapore 189554

Driving growth in the rapidly expanding Southeast Asian digital economy, localizing services for platforms like Alibaba.com and Lazada, and managing regional partnerships.

London, United Kingdom

Address: Alibaba Group, 8th Floor, 20 Farringdon Street, London, EC4A 4AB, United Kingdom

Strengthening economic ties between Europe and Asia, supporting local businesses in their global expansion through Alibaba.com, and expanding digital infrastructure in the UK and Europe.

Buying Intent Signals for Alibaba.com

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Alibaba.com

As of April 2025, Alibaba.com' leadership includes:

Joseph C. Tsai - Chairman, Alibaba Group
Eddie Yongming Wu - Chief Executive Officer, Alibaba Group
Jiang Fan - Chief Executive Officer, Alibaba International Digital Commerce Group

Investors of Alibaba.com

Alibaba.com has been backed by several prominent investors over the years, including:

The Vanguard Group, Inc.
BlackRock Fund Advisors
Price (T.Rowe) Associates Inc
SSgA Funds Management, Inc.
Fidelity Management & Research Co. LLC
GIC Private Limited

Executive New Hires/Exits in the Last 12 Months

Hire3
Exits1

Alibaba Group, parent of Alibaba.com, saw key leadership transitions in the past year, including a new Chairman and Group CEO. These changes are part of a broader restructuring aimed at enhancing agility and market responsiveness for its various business units, including the Alibaba International Digital Commerce Group which houses Alibaba.com. Eddie Yongming Wu also assumed leadership of the Cloud Intelligence Group.

Departures

Daniel Zhang, Daniel Zhang resigned from his roles as Chairman and CEO of Alibaba Group, and subsequently also from leading the Cloud Intelligence Group.

New Appointments:

Joseph C. Tsai, Joseph C. Tsai appointed as Chairman of Alibaba Group.
Eddie Yongming Wu, Eddie Yongming Wu appointed as Chief Executive Officer of Alibaba Group.
Eddie Yongming Wu, Eddie Yongming Wu also appointed Chairman and CEO of Cloud Intelligence Group.

Technology (Tech Stack) used by Alibaba.com

Discover the tools Alibaba.com uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Alibaba.com Email Formats and Examples

Alibaba Group, the parent company of Alibaba.com, commonly uses email formats based on employee names and initials. For corporate communications, emails typically use the '@alibaba-inc.com' domain. Understanding these patterns can be helpful for legitimate business communication, though specific formats can vary by department or region.

[first_initial].[last_name]@alibaba-inc.com, [first_name].[last_name]@alibaba-inc.com, [first_name]@[country_domain, e.g. alibaba.co.uk]

Format

j.doe@alibaba-inc.com, jane.doe@alibaba-inc.com

Example

70%

Success rate

News and media

ReutersMay 14, 2024

Alibaba.com (Alibaba Group) posts fourth-quarter revenue rise, beats estimates

Alibaba Group Holding reported a 7% rise in fourth-quarter revenue (for quarter ended March 31, 2024), beating analysts' estimates, driven by growth in its domestic and international e-commerce segments and cloud computing unit. The company highlighted increased investments in its e-commerce businesses, including Alibaba.com's parent division AIDC, and its cloud computing unit....more

CNBCFebruary 29, 2024

Alibaba.com (Alibaba Group) slashes cloud prices globally as AI race heats up

Alibaba Cloud, a division of Alibaba Group, announced significant price cuts for its services globally, by as much as 55%, in a bid to attract more customers and compete more aggressively in the artificial intelligence and cloud computing market. This impacts the infrastructure supporting platforms like Alibaba.com....more

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