Alibaba.com
What Does Alibaba.com Do?
Alibaba.com is one of the world's largest B2B (Business-to-Business) e-commerce marketplaces and the original business of Alibaba Group. Launched in 1999, it connects millions of buyers and sellers from over 200 countries and regions, offering a wide array of products and services. Alibaba.com aims to make it easy for businesses, especially SMEs (Small and Medium-sized Enterprises), to trade globally by providing tools for sourcing, online transactions, logistics, and financing. It is a core component of Alibaba Group's mission 'to make it easy to do business anywhere' and operates under the Alibaba International Digital Commerce Group.
Where Is Alibaba.com's Headquarters?
HQ Function
Serves as the central hub for Alibaba Group's (parent company of Alibaba.com) global operations, strategic decision-making, research and development, and corporate functions supporting all business units including Alibaba.com.
Notable Features:
The Xixi campus is renowned for its modern, sustainable architecture, expansive green spaces, open-plan offices, and comprehensive employee amenities like diverse canteens, fitness centers, and relaxation zones, designed to foster collaboration and innovation.
Work Culture:
The work culture at Alibaba Group's HQ is known for being fast-paced, customer-centric ('Customer First, Employee Second, Shareholder Third'), and embracing change. There's a strong emphasis on teamwork and entrepreneurial spirit. Historically, it was associated with intense working hours, though this has been a subject of ongoing discussion and evolution.
HQ Significance:
The Hangzhou headquarters symbolizes Alibaba Group's origins and its journey, including the establishment of Alibaba.com, from a modest apartment startup to a global technology leader. It stands as a major innovation and e-commerce hub in China, driving initiatives that benefit platforms like Alibaba.com.
Values Reflected in HQ: The campus architecture and environment reflect Alibaba's values of openness, collaboration, community, sustainability, and a commitment to employee well-being, aiming to inspire creativity and long-term thinking.
Location:
Alibaba.com, as a key platform of Alibaba Group, has a vast global presence. Alibaba Group supports global functions across e-commerce (Alibaba.com, AliExpress, Lazada, Taobao, Tmall), cloud computing (Alibaba Cloud with data centers worldwide), digital media and entertainment, logistics (Cainiao Network), and fintech (Ant Group affiliate). Alibaba.com specifically serves millions of business buyers and suppliers in over 200 countries and regions, with strong support from Alibaba Group's international infrastructure in Asia, Europe, North America, and other emerging markets.
Street Address:
969 West Wen Yi Road, Yu Hang District
City:
Hangzhou
State/Province:
Zhejiang
Country:
China
Where Else Does Alibaba.com Operate Around the World?
Sunnyvale, California, USA
Address: Alibaba Group, North America (various offices, e.g., 400 S El Camino Real, San Mateo, CA, 94402 or offices in Sunnyvale for specific divisions). General correspondence may be directed to regional HQs.
Facilitating trade between North American businesses and the global market via Alibaba's platforms, expanding cloud computing services, and managing strategic partnerships and investments in the region.
Singapore, Singapore
Address: Alibaba Singapore, 51 Bras Basah Road, #04-08, Lazada One, Singapore 189554
Driving growth in the rapidly expanding Southeast Asian digital economy, localizing services for platforms like Alibaba.com and Lazada, and managing regional partnerships.
London, United Kingdom
Address: Alibaba Group, 8th Floor, 20 Farringdon Street, London, EC4A 4AB, United Kingdom
Strengthening economic ties between Europe and Asia, supporting local businesses in their global expansion through Alibaba.com, and expanding digital infrastructure in the UK and Europe.
Buying Intent Signals for Alibaba.com
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading Alibaba.com? Meet the Executive Team
As of April 2025, Alibaba.com' leadership includes:
Who's Investing in Alibaba.com?
Alibaba.com has been backed by several prominent investors over the years, including:
What Leadership Changes Has Alibaba.com Seen Recently?
Alibaba Group, parent of Alibaba.com, saw key leadership transitions in the past year, including a new Chairman and Group CEO. These changes are part of a broader restructuring aimed at enhancing agility and market responsiveness for its various business units, including the Alibaba International Digital Commerce Group which houses Alibaba.com. Eddie Yongming Wu also assumed leadership of the Cloud Intelligence Group.
Departures
New Appointments:
What Technology (Tech Stack) Is Used byAlibaba.com?
Discover the tools Alibaba.com uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Alibaba.com Email Formats and Examples
Alibaba Group, the parent company of Alibaba.com, commonly uses email formats based on employee names and initials. For corporate communications, emails typically use the '@alibaba-inc.com' domain. Understanding these patterns can be helpful for legitimate business communication, though specific formats can vary by department or region.
[first_initial].[last_name]@alibaba-inc.com, [first_name].[last_name]@alibaba-inc.com, [first_name]@[country_domain, e.g. alibaba.co.uk]
Format
j.doe@alibaba-inc.com, jane.doe@alibaba-inc.com
Example
70%
Success rate
What's the Latest News About Alibaba.com?
Reuters • May 14, 2024
Alibaba.com (Alibaba Group) posts fourth-quarter revenue rise, beats estimates
Alibaba Group Holding reported a 7% rise in fourth-quarter revenue (for quarter ended March 31, 2024), beating analysts' estimates, driven by growth in its domestic and international e-commerce segments and cloud computing unit. The company highlighted increased investments in its e-commerce businesses, including Alibaba.com's parent division AIDC, and its cloud computing unit....more
CNBC • February 29, 2024
Alibaba.com (Alibaba Group) slashes cloud prices globally as AI race heats up
Alibaba Cloud, a division of Alibaba Group, announced significant price cuts for its services globally, by as much as 55%, in a bid to attract more customers and compete more aggressively in the artificial intelligence and cloud computing market. This impacts the infrastructure supporting platforms like Alibaba.com....more
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