Alestra is Axtel's prominent brand specializing in Information Technology (IT) and communication solutions for the enterprise and government segments in Mexico. With a robust portfolio, Alestra drives digital transformation for its clients through services including cloud solutions, cybersecurity, collaboration tools, data center management, and managed networks. They focus on helping organizations optimize operations, enhance security, and leverage technology for growth and innovation.
Serves as the central command for Axtel's strategic operations, including the Alestra business unit, overseeing administration, innovation, and service development for enterprise IT and telecommunication solutions.
Modern corporate campus equipped with advanced technology infrastructure, reflecting its position as a leading technology services provider. It includes facilities for R&D, customer experience centers, and a Network Operations Center (NOC).
A dynamic, technology-focused environment emphasizing innovation, collaboration, and customer-centricity. Employees are encouraged to contribute to digital transformation solutions for diverse clients within an agile framework.
Symbolizes Axtel's leadership in the Mexican telecommunications and IT sector, and the operational core for Alestra's nationwide service delivery and innovation in enterprise solutions.
Alestra's primary operational focus is within Mexico, where it provides extensive IT and telecommunication services to enterprises and government entities across the nation. Through its robust network infrastructure, including multiple Tier III and Tier IV certified data centers and an extensive fiber optic network, Alestra supports national operations for its clients. While direct international offices are not its main model, Alestra facilitates international connectivity and managed services for Mexican companies with global reach and multinational corporations operating in Mexico, often through strategic partnerships with global carriers and technology providers. Their cloud and cybersecurity solutions intrinsically support businesses operating in a globalized digital environment.
Blvd. Díaz Ordaz Km. 3.33, Colonia Unidad San Pedro
San Pedro Garza García
Nuevo León
Mexico
Address: Av. Paseo de la Reforma 265, Col. Cuauhtémoc, 06500 Ciudad de México, CDMX
Serves the critical Central Mexico region, including the densely populated Mexico City metropolitan area, offering localized expertise and support for complex digital transformation projects.
Address: Av. Américas 1500, Country Club, 44610 Guadalajara, Jal.
Addresses the technology needs of the Bajío and Western Mexico regions, fostering innovation and providing robust IT solutions to a growing industrial and tech ecosystem.
Address: Parque Industrial Querétaro, Anillo Vial Fray Junípero Serra, No. Ext. 21260, El Salitre, Querétaro, Qro. C.P. 76127 (Alestra NABiax Data Center Querétaro I)
Serves as a strategic data hub for Central Mexico, leveraging Querétaro's position as a prime location for data centers due to its connectivity, energy infrastructure, and low seismic risk.
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As of April 2025, Alestra' leadership includes:
Alestra has been backed by several prominent investors over the years, including:
In the past year (mid-2023 to mid-2024), Axtel, Alestra's parent company, experienced a key transition in its financial leadership with the appointment of a new Chief Financial Officer. Other team adjustments may occur as part of routine strategic alignments.
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Alestra, as Axtel's enterprise brand, primarily uses email formats associated with the alestra.mx domain. Common corporate patterns typically involve combinations of the employee's first name and last name.
The most common formats are [first].[last]@alestra.mx (e.g., juan.perez@alestra.mx) or [finitial][lastname]@alestra.mx (e.g., jperez@alestra.mx).
Format
juan.perez@alestra.mx
Example
85%
Success rate
IT Masters Mag • March 7, 2024
Alestra, Axtel's enterprise services brand, announced a strategic alliance with Fortinet to offer advanced Secure Access Service Edge (SASE) solutions. This partnership aims to strengthen cybersecurity for businesses in Mexico by integrating network and security functions into a unified cloud-delivered service, enhancing protection and connectivity for modern distributed work environments....more
Axtel Press Release / Multiple financial news outlets • September 28, 2023
Axtel, S.A.B. de C.V., parent company of Alestra, announced the successful completion of its delisting process from the Mexican Stock Exchange (Bolsa Mexicana de Valores, BMV). This move, effective September 28, 2023, transitions Axtel to a privately held entity under Controladora Axtel, aiming for greater strategic flexibility....more
Forbes México • February 21, 2024
Alestra highlighted critical cybersecurity trends impacting Mexican businesses in 2024, including increased AI-powered attacks, IoT vulnerabilities, and the need for robust data protection strategies. The company emphasized the importance of proactive security measures and continuous adaptation to the evolving threat landscape for organizations of all sizes....more
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