Alert Brasil is a prominent Brazilian company specializing in Business Process Outsourcing (BPO) and customer experience solutions. They offer a comprehensive suite of services including customer service, telemarketing, sales, collections, back-office support, and digital transformation technologies. With a strong focus on humanized service combined with technological innovation, Alert Brasil aims to help businesses optimize their operations and enhance customer relationships across various industries.
The headquarters serves as the central hub for strategic decision-making, corporate management, technological development, and oversight of national operations for Alert Brasil.
A modern office facility situated in a key business district of São Paulo, designed to support extensive BPO operations and foster a collaborative work environment. It is likely equipped with advanced communication and IT infrastructure.
Alert Brasil emphasizes a work culture centered on valuing its employees ('Nossa Gente'), fostering innovation, continuous improvement, and a strong commitment to delivering exceptional results and positive customer experiences. Collaboration and ethical practices are key components.
As the main administrative and strategic center, the São Paulo headquarters is crucial for Alert Brasil's operational coordination, development of innovative solutions, and driving its growth and leadership in the Brazilian BPO market.
Alert Brasil primarily focuses its operations within Brazil, boasting a robust network of service centers across various states. While its core market is domestic, the company is equipped to serve international clients, particularly those requiring Portuguese-language BPO services or seeking to engage with the Brazilian consumer base. Its global reach is characterized more by its service capabilities for international businesses rather than physical office locations outside of Brazil.
Rua Major Sertório, 128 – Vila Buarque
São Paulo
SP
Brazil
Address: Praça dos Expedicionários, 19 – Gonzaga, Santos/SP – CEP: 11065-500
Serves as a key operational site for the coastal region of São Paulo state, enhancing service delivery capacity, providing business continuity options, and supporting regional market penetration.
Address: Rua Marechal Deodoro, 503 – 3° andar – Centro, Curitiba/PR – CEP: 80010-010
Supports operations for clients across Southern Brazil and potentially handles specialized or multilingual services, leveraging Curitiba's strategic economic position.
Address: Rua Miguel Calmon, 390 – Comércio, Salvador/BA – CEP: 40015-010
Extends Alert Brasil's service capabilities in the Northeast, catering to regional demands, offering geographically diversified operational support, and contributing to local employment.
Address: Tv. Padre Eutíquio, 1078 – Batista Campos, Belém/PA – CEP: 66023-700
Strengthens Alert Brasil's national footprint by providing comprehensive service coverage in the Amazon region, tapping into the local labor market and supporting regional economic development.
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As of April 2025, Alert Brasil' leadership includes:
Alert Brasil has been backed by several prominent investors over the years, including:
Based on publicly available information, there have been no major C-suite executive hires or departures announced by Alert Brasil in the last 12 months. The current leadership team appears to maintain continuity.
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Common email formats for Brazilian companies like Alert Brasil often utilize combinations of an employee's first name, last name, or initials. While the exact primary format isn't publicly confirmed by the company, plausible structures used by similar organizations include:
[first_initial][last]@alertbrasil.com.br (e.g., flemos@alertbrasil.com.br) OR [first].[last]@alertbrasil.com.br (e.g., fernando.lemos@alertbrasil.com.br)
Format
flemos@alertbrasil.com.br
Example
75%
Success rate
Baguete • January 19, 2024
Alert Brasil, a BPO (Business Process Outsourcing) company, projects a 20% growth in revenue for 2024. This target follows a 15% increase achieved in 2023. The company plans to focus on expanding its client base and investing in technology, particularly Artificial Intelligence, to drive this growth....more
IPNews • January 22, 2024
Alert Brasil is strategically investing in operational expansion and advanced technologies, including Artificial Intelligence, to meet its 20% growth target for 2024. This initiative builds on a successful 2023, which saw 15% revenue growth and the addition of 12 new clients to its portfolio....more
TI Inside • February 2, 2023
Alert Brasil experienced a significant 30% growth in 2022, primarily driven by its strong performance in debt collection services. Looking ahead, the company projected a further 20% expansion for 2023, supported by diversification of its service offerings and continued investment in technological solutions....more
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