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Alert Brasil's Overview

Total employees1526
HeadquartersSão Paulo
Founded2000

Alert Brasil is a prominent Brazilian company specializing in Business Process Outsourcing (BPO) and customer experience solutions. They offer a comprehensive suite of services including customer service, telemarketing, sales, collections, back-office support, and digital transformation technologies. With a strong focus on humanized service combined with technological innovation, Alert Brasil aims to help businesses optimize their operations and enhance customer relationships across various industries.

Where is Alert Brasil's Headquarters?

HQ Function

The headquarters serves as the central hub for strategic decision-making, corporate management, technological development, and oversight of national operations for Alert Brasil.

Notable Features:

A modern office facility situated in a key business district of São Paulo, designed to support extensive BPO operations and foster a collaborative work environment. It is likely equipped with advanced communication and IT infrastructure.

Work Culture:

Alert Brasil emphasizes a work culture centered on valuing its employees ('Nossa Gente'), fostering innovation, continuous improvement, and a strong commitment to delivering exceptional results and positive customer experiences. Collaboration and ethical practices are key components.

HQ Significance:

As the main administrative and strategic center, the São Paulo headquarters is crucial for Alert Brasil's operational coordination, development of innovative solutions, and driving its growth and leadership in the Brazilian BPO market.

Values Reflected in HQ: The headquarters likely reflects Alert Brasil's core values of ethics, commitment, innovation, results-orientation, and valuing people through a professional, efficient, and technologically equipped workspace.

Location:

Alert Brasil primarily focuses its operations within Brazil, boasting a robust network of service centers across various states. While its core market is domestic, the company is equipped to serve international clients, particularly those requiring Portuguese-language BPO services or seeking to engage with the Brazilian consumer base. Its global reach is characterized more by its service capabilities for international businesses rather than physical office locations outside of Brazil.

Street Address:

Rua Major Sertório, 128 – Vila Buarque

City:

São Paulo

State/Province:

SP

Country:

Brazil

Alert Brasil's Global Presence

Santos, SP/Brazil

Address: Praça dos Expedicionários, 19 – Gonzaga, Santos/SP – CEP: 11065-500

Serves as a key operational site for the coastal region of São Paulo state, enhancing service delivery capacity, providing business continuity options, and supporting regional market penetration.

Curitiba, PR/Brazil

Address: Rua Marechal Deodoro, 503 – 3° andar – Centro, Curitiba/PR – CEP: 80010-010

Supports operations for clients across Southern Brazil and potentially handles specialized or multilingual services, leveraging Curitiba's strategic economic position.

Salvador, BA/Brazil

Address: Rua Miguel Calmon, 390 – Comércio, Salvador/BA – CEP: 40015-010

Extends Alert Brasil's service capabilities in the Northeast, catering to regional demands, offering geographically diversified operational support, and contributing to local employment.

Belém, PA/Brazil

Address: Tv. Padre Eutíquio, 1078 – Batista Campos, Belém/PA – CEP: 66023-700

Strengthens Alert Brasil's national footprint by providing comprehensive service coverage in the Amazon region, tapping into the local labor market and supporting regional economic development.

Buying Intent Signals for Alert Brasil

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Alert Brasil

As of April 2025, Alert Brasil' leadership includes:

Fernando Lemos - Presidente (President/CEO)
Silvia Monteiro - Diretora de Recursos Humanos (HR Director)
Rogério Rufino - Diretor de Operações (Operations Director)

Investors of Alert Brasil

Alert Brasil has been backed by several prominent investors over the years, including:

Information regarding specific investors is not publicly available as Alert Brasil is a privately held company.

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

Based on publicly available information, there have been no major C-suite executive hires or departures announced by Alert Brasil in the last 12 months. The current leadership team appears to maintain continuity.

Technology (Tech Stack) used by Alert Brasil

Discover the tools Alert Brasil uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Alert Brasil Email Formats and Examples

Common email formats for Brazilian companies like Alert Brasil often utilize combinations of an employee's first name, last name, or initials. While the exact primary format isn't publicly confirmed by the company, plausible structures used by similar organizations include:

[first_initial][last]@alertbrasil.com.br (e.g., flemos@alertbrasil.com.br) OR [first].[last]@alertbrasil.com.br (e.g., fernando.lemos@alertbrasil.com.br)

Format

flemos@alertbrasil.com.br

Example

75%

Success rate

News and media

BagueteJanuary 19, 2024

Alert Brasil aims to grow 20% in 2024

Alert Brasil, a BPO (Business Process Outsourcing) company, projects a 20% growth in revenue for 2024. This target follows a 15% increase achieved in 2023. The company plans to focus on expanding its client base and investing in technology, particularly Artificial Intelligence, to drive this growth....more

IPNewsJanuary 22, 2024

Alert Brasil invests in expansion and technology to achieve 20% growth in 2024

Alert Brasil is strategically investing in operational expansion and advanced technologies, including Artificial Intelligence, to meet its 20% growth target for 2024. This initiative builds on a successful 2023, which saw 15% revenue growth and the addition of 12 new clients to its portfolio....more

TI InsideFebruary 2, 2023

Alert Brasil grew 30% in 2022 focusing on collections and projects 20% growth for 2023

Alert Brasil experienced a significant 30% growth in 2022, primarily driven by its strong performance in debt collection services. Looking ahead, the company projected a further 20% expansion for 2023, supported by diversification of its service offerings and continued investment in technological solutions....more

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