Alchemer
Alchemer's Overview
Alchemer is an enterprise feedback management platform that empowers businesses to collect, analyze, and act on customer and employee feedback. Formerly known as SurveyGizmo, Alchemer provides robust survey software, workflow automation, and integration capabilities to help organizations understand their audiences, improve experiences, and make data-driven decisions. From market research and product feedback to customer satisfaction and employee engagement, Alchemer's solutions are designed for versatility and scalability, enabling users to transform insights into actionable strategies for growth and operational excellence.
Where is Alchemer's Headquarters?
HQ Function
The headquarters serves as the central hub for Alchemer's global operations, housing executive leadership, product development, engineering, marketing, sales, finance, and customer support management. It is the core site for strategic planning and innovation.
Notable Features:
A modern office space designed to foster collaboration, creativity, and productivity. It's situated in an area known for its proximity to outdoor recreational activities and a strong tech community.
Work Culture:
Alchemer cultivates a customer-centric, innovative, and collaborative work culture. The environment encourages continuous learning, proactive problem-solving, and teamwork, with a focus on empowering employees to make a significant impact.
HQ Significance:
The Louisville headquarters is crucial for Alchemer's operational command, product innovation, and strategic market engagement, particularly in North America. It anchors its U.S. presence and supports its global client base.
Values Reflected in HQ: The headquarters' design and operational ethos likely reflect Alchemer's core values, such as customer obsession, curiosity, collaboration, and ownership, fostering an environment where these principles can thrive.
Location:
Alchemer maintains a significant global presence, serving customers worldwide through its powerful cloud-based feedback management platform. Its international operations are supported by strategic office locations in North America (Louisville, CO), EMEA (London, UK), and APAC (Auckland, NZ). These hubs facilitate localized sales, customer support, and market-specific strategies, while the platform's accessibility and a distributed workforce ensure that organizations across the globe can effectively utilize Alchemer's solutions.
Street Address:
168 Centennial Parkway, Suite 200
City:
Louisville
State/Province:
Colorado
Country:
USA
Alchemer's Global Presence
London, United Kingdom
Address: Fora, 2 Clove Crescent, London, E14 2BE, United Kingdom
To provide localized support, build regional partnerships, and drive growth for Alchemer's feedback management solutions across EMEA, ensuring tailored service and understanding of local market dynamics.
Auckland, New Zealand
Address: Level 2, 142 Broadway, Newmarket, Auckland, 1023, New Zealand
To address the increasing demand for sophisticated feedback solutions in Australia, New Zealand, and other APAC countries, providing localized expertise and dedicated support to clients in the region.
Buying Intent Signals for Alchemer
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Alchemer
As of April 2025, Alchemer' leadership includes:
Investors of Alchemer
Alchemer has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Alchemer has strengthened its executive team with key C-suite appointments in Technology and Finance over the past 12-15 months, positioning the company for continued innovation and strategic financial management.
New Appointments:
Technology (Tech Stack) used by Alchemer
Discover the tools Alchemer uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Alchemer Email Formats and Examples
Alchemer primarily utilizes email formats such as [first].[last]@alchemer.com and [first_initial][last]@alchemer.com. These are common structures in the technology industry, making it relatively straightforward to predict contact email addresses.
[first].[last]@alchemer.com
Format
jane.doe@alchemer.com
Example
85%
Success rate
News and media
Business Wire • February 13, 2024
Alchemer Recognized as a Leader in G2 Winter 2024 Grid® Reports for Survey Software and Experience Management
Alchemer announced its recognition as a Leader in multiple G2 Winter 2024 Grid® Reports, including for Survey Software and Experience Management. This distinction underscores strong customer satisfaction and a significant market presence based on user reviews....more
Business Wire • January 16, 2024
Alchemer Appoints Erik Hejela as Chief Technology Officer
Alchemer announced the appointment of Erik Hejela as its new Chief Technology Officer. Hejela brings extensive experience in scaling technology platforms and will lead Alchemer's engineering and IT organizations, driving technological innovation....more
Business Wire • October 17, 2023
Alchemer Named a Leader in The Forrester Wave™: Feedback Management Platforms, Q4 2023
Alchemer was recognized as a Leader in The Forrester Wave™: Feedback Management Platforms, Q4 2023 report. The company was cited for its strong current offering, strategy, and market presence in the feedback management space....more
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