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Akixi's Overview

Total employees87
HeadquartersBurgess Hill
Founded2008

Akixi is a prominent provider of cloud-based call and contact reporting and analytics software. Their solutions empower businesses to gain deep insights into customer interactions across various communication channels. By offering real-time and historical data, Akixi helps organizations optimize agent performance, enhance customer service quality, improve operational efficiency, and make informed, data-driven decisions. Their platform is known for its user-friendliness, comprehensive feature set, and scalability, catering to businesses of all sizes, from SMEs to large enterprises, often through a network of telecommunication service provider partners.

Where is Akixi's Headquarters?

HQ Function

The UK headquarters serves as the central hub for Akixi's global operations, including core product development, engineering, strategic planning, global sales and marketing leadership, finance, and administrative functions.

Notable Features:

Sussex House is a modern office building, likely providing a contemporary work environment equipped with facilities to support a technology-focused company. Specific architectural highlights are not widely publicized, but it's designed to foster collaboration and innovation.

Work Culture:

The work culture at Akixi's headquarters likely fosters innovation, collaboration, and a strong customer-centric approach, typical of a SaaS technology company. Emphasis is placed on agile development and empowering employees to contribute to the company's growth and product excellence.

HQ Significance:

This location is significant as it's the originating point of Akixi's technology and the command center for its international expansion and operations, housing key decision-makers and core development teams.

Values Reflected in HQ: The headquarters likely reflects Akixi's values of innovation, precision, customer focus, and reliability, providing a professional and efficient environment for its team.

Location:

Akixi supports a global customer base through its primary offices in the UK (EMEA and global operations) and the USA (North American operations). Their cloud-based solutions are accessible worldwide, allowing them to serve clients in numerous countries across Europe, North America, Africa, and Australasia. Functions supported globally include sales and account management, multilingual technical support, partner onboarding and management, and product deployment and maintenance, often delivered through a robust network of channel partners.

Street Address:

Sussex House, Cants Lane

City:

Burgess Hill

State/Province:

West Sussex

Country:

United Kingdom

Akixi's Global Presence

Richmond, Virginia, USA

Address: Akixi Inc., Gather Building, 409 E Main St, Richmond, VA 23219, USA

To expand Akixi's market share in North America, provide localized support and services, and build strong relationships with regional partners and customers.

Buying Intent Signals for Akixi

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Akixi

As of April 2025, Akixi' leadership includes:

Craig Decker - Chief Executive Officer
Mike Stubbs - Chief Revenue Officer
Colin Gill - Chief Technology Officer
Mark Ladds - Chief Financial Officer

Investors of Akixi

Akixi has been backed by several prominent investors over the years, including:

Axiom Equity

Executive New Hires/Exits in the Last 12 Months

Hire2
Exits1

Akixi has experienced significant executive changes in the past 12-18 months, primarily driven by its acquisition by Axiom Equity. This led to the appointment of a new CEO and CRO to guide the company's next growth phase.

Departures

Bart Delgado, Bart Delgado departed his role as CEO after the acquisition by Axiom Equity.

New Appointments:

Craig Decker, Craig Decker was appointed as Chief Executive Officer to lead Akixi into its next stage of growth under new ownership.
Mike Stubbs, Mike Stubbs was appointed as Chief Revenue Officer to drive Akixi's global sales expansion and revenue operations.

Technology (Tech Stack) used by Akixi

Discover the tools Akixi uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Akixi Email Formats and Examples

Akixi most likely uses common corporate email formats. The primary format is often [first_initial][last]@akixi.com or [first].[last]@akixi.com. Variations might exist but these are standard.

[first_initial][last]@akixi.com (e.g., jdoe@akixi.com) or [first].[last]@akixi.com (e.g., jane.doe@akixi.com)

Format

cdecker@akixi.com

Example

80%

Success rate

News and media

Comms BusinessSeptember 7, 2023

Akixi Appoints Mike Stubbs as CRO

Akixi has appointed Mike Stubbs as Chief Revenue Officer (CRO). Stubbs joins Akixi with over 20 years of experience in SaaS sales leadership and will be responsible for driving the company's global go-to-market strategy and revenue growth....more

Axiom EquityMay 24, 2023

Axiom Equity Acquires Akixi

Axiom Equity, a B2B SaaS focused private equity firm, today announced that it has acquired Akixi, a leading provider of cloud-based call and contact analytics software solutions. The investment will support Akixi's continued product innovation and international expansion....more

UC TodayMay 25, 2023

Axiom Equity Snaps Up Akixi

Private equity firm Axiom Equity has acquired call and contact analytics vendor Akixi. Craig Decker has been named Akixi’s new CEO, succeeding Bart Delgado. Decker was previously CEO of Bonterra....more

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