Akendi is an end-to-end user experience (UX) research, strategy, and design firm founded in 2002. They partner with organizations worldwide to create intentional digital and physical experiences that meet both user needs and business objectives. Akendi's services span the full UX lifecycle, including foundational research, UX strategy development, interaction and visual design, usability testing, and specialized UX training programs. They are known for their rigorous methodology and commitment to delivering measurable improvements in user satisfaction and business outcomes.
The Toronto headquarters serves as the central hub for Akendi's global operations, including strategic leadership, core research and design teams, client project management, and administrative functions.
The office is situated in a well-known downtown area, featuring a modern, collaborative workspace designed to foster innovation, equipped with facilities for user research and client workshops.
Akendi's HQ fosters a collaborative, innovative, and user-centric work culture. Employees are passionate about solving complex UX challenges and are encouraged to engage in continuous learning and knowledge sharing.
As the founding location, the Toronto headquarters is significant for establishing Akendi's reputation and methodologies in UX research and design. It anchors its North American presence and guides its international expansion.
Akendi serves a global clientele, with primary offices in Toronto, Canada, and London, UK, and a service presence in Cambridge, UK. They conduct projects and research across North America, Europe, and other international markets, leveraging both their physical locations and remote capabilities to deliver UX solutions worldwide.
110 Spadina Avenue, Suite 402
Toronto
Ontario
Canada
Address: Kemp House, 152-160 City Road, London EC1V 2NX, United Kingdom
To expand Akendi's international reach, offer localized expertise to European clients, and tap into the vibrant tech and design ecosystem in London and across Europe.
Address: Serves the Cambridge technology hub and surrounding areas. Inquiries and project coordination are typically managed via the London office or direct regional contacts.
To offer specialized UX expertise and support to businesses and organizations within the innovative Cambridge cluster and East of England region.
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As of April 2025, Akendi' leadership includes:
Akendi has been backed by several prominent investors over the years, including:
Akendi's leadership, primarily composed of its co-founding principals, has remained stable. No major public announcements regarding executive hires or departures have been made in the last 12 months.
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Akendi likely utilizes standard professional email address formats for its employees, commonly based on names. Common patterns include first initial followed by last name, or first name separated by a dot from the last name.
Akendi email format e.g. [first_initial][last]@akendi.com
Format
dsaul@akendi.com
Example
90%
Success rate
Akendi Blog • October 19, 2023
Akendi announced its commitment to sustainability by joining the Government of Canada's Net Zero Challenge, aiming to develop and implement credible and effective decarbonization plans to reduce its carbon footprint and promote environmentally responsible business operations....more
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