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Aisera's Overview

Total employees335
HeadquartersPalo Alto
Founded2017

Aisera is an AI-powered platform that automates and enhances service experiences for employees and customers. Leveraging Generative AI, Conversational AI, and unsupervised NLP, Aisera provides solutions for IT service management (ITSM), HR service delivery, customer service, and sales support. Their platform aims to resolve issues proactively, improve user satisfaction, and increase operational efficiency by providing self-service options, automating workflows, and offering personalized assistance across various enterprise applications.

Where is Aisera's Headquarters?

HQ Function

Serves as the central hub for executive leadership, core research and development, product strategy, engineering, global marketing, sales operations, and corporate functions.

Notable Features:

Modern office facilities in a key Silicon Valley tech corridor, designed for agile development and collaboration, likely equipped with state-of-the-art technology infrastructure and amenities conducive to innovation.

Work Culture:

Aisera's HQ cultivates a dynamic, innovative, and customer-focused work culture. It's characterized by a fast-paced environment where employees are empowered to leverage cutting-edge AI, solve complex problems, and contribute directly to the company's mission of transforming enterprise service experiences. There's a strong emphasis on continuous learning, teamwork, and impact.

HQ Significance:

Its Palo Alto location provides Aisera with direct access to a rich talent pool, venture capital, technological advancements, and a vibrant ecosystem of tech companies, partners, and research institutions, crucial for its leadership and growth in the AI sector.

Values Reflected in HQ: The headquarters likely reflects Aisera's core values of innovation, customer obsession, collaboration, speed, and leveraging advanced AI technology to solve complex enterprise challenges and deliver tangible business outcomes.

Location:

Aisera supports a global customer base across diverse industries with its AI-powered service experience platform. While its primary physical offices are in Palo Alto, USA, and Bengaluru, India, its operations, sales, and customer support functions extend globally to serve enterprises in North America, Europe, Asia-Pacific, and other regions. They leverage a distributed team structure and strategic partnerships to ensure worldwide service delivery, implementation, and ongoing support.

Street Address:

2479 E Bayshore Rd, Suite 160

City:

Palo Alto

State/Province:

California

Country:

USA

Aisera's Global Presence

Bengaluru, Karnataka, India

Address: Located within a prominent technology park in Bengaluru, Karnataka, India.

Supports Aisera's global R&D initiatives, accelerates product development cycles, and acts as a strategic center for talent acquisition and operational scalability, particularly for the APAC region and global support.

Buying Intent Signals for Aisera

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Aisera

As of April 2025, Aisera' leadership includes:

Muddu Sudhakar - Co-founder & CEO
Anil Munkal - Co-founder & Chief Customer Officer
Christos Tryfonas - Co-founder & Chief Scientist
Abhi Maheshwari - Chief Financial Officer
Joydeep Bodas - Chief Revenue Officer
Sreekumar (SK) Paramu - SVP & Head of Product

Investors of Aisera

Aisera has been backed by several prominent investors over the years, including:

Icon Ventures
Norwest Venture Partners
Khosla Ventures
True Ventures
Menlo Ventures
Lightspeed Venture Partners
Cisco Investments
Salesforce Ventures
Zoom Ventures
Okta Ventures
Capital One Ventures

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits0

Over the past 12-18 months, Aisera has strategically bolstered its executive leadership, particularly in product and revenue functions, to steer its next phase of growth and innovation in the enterprise AI solutions market. Publicly announced departures at the C-level/SVP level are uncommon.

New Appointments:

Sreekumar (SK) Paramu, Sreekumar (SK) Paramu joined Aisera as Senior Vice President & Head of Product to drive the company's product vision and accelerate innovation in AI-driven enterprise solutions.

Technology (Tech Stack) used by Aisera

Discover the tools Aisera uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Aisera Email Formats and Examples

Aisera primarily uses an email format based on the employee's first and last name. Understanding this pattern can be useful for professional communication.

The most common email format for Aisera is [first].[last]@aisera.com. Other less common formats might include [first_initial][last]@aisera.com or [first]@aisera.com.

Format

jane.doe@aisera.com

Example

75%

Success rate

News and media

Business WireAugust 2, 2023

Aisera Announces Generative AI Breakthroughs with AiseraGPT and AI Copilot for Enterprise Service Experience

Aisera unveiled major advancements in generative AI with the introduction of AiseraGPT and AI Copilot. These solutions are designed to revolutionize enterprise service experiences by automating tasks, providing instant resolutions, and improving overall operational efficiency through enhanced self-service capabilities....more

PR NewswireMay 10, 2023

Aisera Unveils AI Copilot with Generative AI for Enterprise-Wide Automation and Self-Service

Aisera launched its AI Copilot, leveraging generative AI to provide enterprise-wide automation and self-service capabilities. This offering aims to enhance productivity and user experiences across various business functions, including IT, HR, and customer service, by streamlining workflows and providing intelligent assistance....more

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