Aisera
Aisera's Overview
Aisera is a technology company specializing in AI-driven service management solutions. Utilizing Generative AI, Conversational AI, and unsupervised NLP, Aisera aims to automate requests, resolutions, and actions for IT, HR, Customer Service, Sales, and Finance departments. Their platform integrates with existing enterprise systems (like ServiceNow, Salesforce, Jira, Microsoft Teams, Slack) to provide proactive, personalized, and predictive service experiences, aiming to reduce operational costs, improve user productivity, and enhance overall satisfaction.
Where is Aisera's Headquarters?
HQ Function
Serves as the central hub for executive leadership, core research and development, product management, engineering, sales strategy, marketing, and administrative functions.
Notable Features:
Located in a modern office building within a prominent business park, facilitating collaboration and access to Silicon Valley's tech ecosystem. Specific architectural highlights are not widely publicized.
Work Culture:
Characterized by innovation, rapid growth, and a focus on AI technology. The culture encourages collaboration, customer-centricity, and agility, typical of a well-funded Silicon Valley startup.
HQ Significance:
The Palo Alto location provides proximity to venture capital, a rich talent pool specialized in AI and software development, key technology partners, and a competitive landscape that drives innovation.
Values Reflected in HQ: The location and modern facilities reflect Aisera's commitment to cutting-edge technology, innovation, attracting top talent, and being a leader in the AI service management space.
Location:
Aisera supports a global customer base with key operations centered in North America (Palo Alto HQ) and Asia (Bangalore R&D hub). Sales, support, and partnership functions operate globally to serve enterprise clients across various regions.
Street Address:
475 Portage Ave
City:
Palo Alto
State/Province:
CA
Country:
USA
Aisera's Global Presence
Bangalore, India
Address: [Specific address not publicly listed, located in Bangalore]
Supports global R&D efforts, enables follow-the-sun development and support cycles, and potentially serves clients in the APAC region.
Buying Intent Signals for Aisera
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Aisera
As of April 2025, Aisera' leadership includes:
Investors of Aisera
Aisera has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Based on publicly available information, there have been no major C-suite executive hires or departures announced for Aisera within the last 12 months. The core leadership team appears relatively stable.
Technology (Tech Stack) used by Aisera
Discover the tools Aisera uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Aisera Email Formats and Examples
Aisera commonly uses standard corporate email formats. The most probable patterns involve combinations of first name and last name.
[first].[last]@aisera.com
Format
jane.doe@aisera.com
Example
90%
Success rate
News and media
Business Wire • October 18, 2023
Aisera Announces Next-Gen AI Experience Platform, AiseraGPT, Powered by Proprietary Aisera Parametric LLMs™ (PLLMs) and Generative AI
Aisera launched AiseraGPT, leveraging proprietary Parametric Large Language Models (PLLMs) and generative AI to enhance its AI Service Experience platform for IT, HR, and Customer Service automation....more
VentureBeat • July 27, 2022
Aisera lands $90M to automate customer service and internal operations
Aisera secured $90 million in a Series D funding round led by Goldman Sachs Asset Management and Thoma Bravo, bringing its total raised to $175 million. The funds are aimed at accelerating platform development and global expansion for its AI-based automation solutions....more
GlobeNewswire • May 16, 2023
Aisera Named Winner of Prestigious 2023 Artificial Intelligence Excellence Award
Aisera was recognized by the Business Intelligence Group's Artificial Intelligence Excellence Awards program for its innovative AI Service Management (AISM) platform....more
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