Airtel Digital is the digital innovation hub of Bharti Airtel, one of India's largest telecommunications companies. It is focused on building a portfolio of digital products and platforms that enhance the lives of consumers and create new revenue streams for Airtel. Key offerings include the Airtel Thanks app (a self-care and rewards platform), Wynk Music (music streaming), Airtel Xstream (video streaming and content aggregation), Airtel Ads (advertising solutions), Airtel IQ (cloud communication suite), and contributions to Airtel Payments Bank's digital infrastructure. Airtel Digital aims to leverage cutting-edge technologies like AI, ML, and cloud computing to deliver seamless and personalized digital experiences to millions of users across India.
Serves as the central hub for strategic planning, product development, engineering, marketing, and operations for Airtel's digital services and platforms.
Part of a large, modern corporate campus equipped with state-of-the-art technology infrastructure, collaborative workspaces, and employee amenities. Designed to foster innovation and agility.
Characterized by a fast-paced, agile, and innovative environment typical of a tech company. Focuses on customer-centricity, data-driven decision-making, and cross-functional collaboration. Emphasizes learning and development in new-age technologies.
The headquarters is pivotal to Airtel's digital transformation strategy, housing key talent and resources that drive the development and scaling of digital products for Airtel's vast customer base.
While Bharti Airtel has extensive operations across South Asia and Africa, Airtel Digital's primary product and consumer focus is currently concentrated on the Indian market. However, its B2B digital solutions, such as Airtel IQ (CPaaS), have global applicability and are being offered to enterprises beyond India. The technological innovations and platforms developed by Airtel Digital could potentially be leveraged across other Airtel operating countries in the future. They also collaborate with global technology partners and talent.
Airtel Centre, Plot No. 16, Udyog Vihar, Phase - IV
Gurugram
Haryana
India
Address: Airtel Office, RMZ Ecoworld, Sarjapur - Marathahalli Outer Ring Rd, Bellandur, Bengaluru, Karnataka 560103, India
Supports the rapid scaling of digital products and services, drives innovation in emerging technologies, and serves as a key center for attracting specialized tech talent in South India.
Address: Bharti Airtel Ltd, Interface Building No 7, Off Link Road, Malad West, Mumbai - 400064, India
Manages key business relationships in India's financial and entertainment capital, supporting the commercial aspects and market expansion of Airtel's digital offerings in Western India.
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As of April 2025, Airtel Digital' leadership includes:
Airtel Digital has been backed by several prominent investors over the years, including:
Airtel Digital has maintained a largely stable core leadership team. Focus has been on strengthening mid-to-senior management in specialized tech and product roles to drive growth in specific digital verticals rather than major C-suite changes specific to the digital arm.
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Airtel Digital, as part of Bharti Airtel, uses standard corporate email formats. The most common format is [first].[last]@airtel.com. Other variations might exist based on departmental or legacy systems.
first.last@airtel.com, firstinitiallast@airtel.com
Format
adarsh.nair@airtel.com
Example
90%
Success rate
ET Telecom • May 21, 2024
Bharti Airtel launched 'Barry', an AI-powered solution developed by Airtel Digital, to enhance customer experience at its retail stores. 'Barry' uses generative AI to provide quick and relevant responses to customer queries, aiming to improve service efficiency....more
Airtel News • February 29, 2024
Airtel Ads, the advertising arm of Airtel Digital, announced it has surpassed 1000 active advertisers. This milestone highlights the growth of Airtel's digital advertising platform, leveraging its extensive first-party data....more
The Economic Times • January 18, 2024
Airtel IQ, the cloud communication platform-as-a-service (CPaaS) by Airtel Digital, has successfully onboarded over 10,000 enterprise customers in India, demonstrating strong adoption of its integrated communication solutions....more
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