Airpaz is an online travel agency (OTA) founded in 2011, primarily focused on providing affordable flight tickets and accommodation bookings. It initially targeted the Indonesian market and has since expanded its services across Southeast Asia and other international regions. Airpaz aims to simplify travel planning by offering a user-friendly platform, diverse payment options, and customer support in local languages. They partner with numerous airlines and hotels to offer a wide selection of travel deals, positioning themselves as a key player in the regional online travel market.
Serves as the main operational and strategic center for Airpaz, overseeing technology development, marketing, customer support management, business partnerships in Indonesia, and coordinating regional efforts.
Located within a modern office tower in a key business district, providing access to contemporary amenities and fostering a professional work environment.
A dynamic and innovative work culture typical of a tech-driven travel company. Emphasis on agility, customer-centric solutions, and collaboration to navigate the competitive OTA market, particularly in Southeast Asia.
The Jakarta HQ anchors Airpaz in one of its largest and earliest markets, facilitating deep understanding of regional customer needs and enabling strong local partnerships critical for its travel services.
Airpaz primarily focuses on Southeast Asia but offers flight and hotel bookings worldwide. Its platform supports multiple currencies and languages, catering to a global customer base. Functions supported globally include online booking services, localized customer support, payment processing for international cards, and partnerships with global distribution systems (GDS) and a wide range of international airlines and hotel chains.
ASTON Priority Simatupang Hotel & Conference Center, Tower A Lt. 26 Unit A, Jl. Let. Jend. T.B. Simatupang Kav. 9
Jakarta Selatan
DKI Jakarta
Indonesia
Address: Airpaz (MY) Sdn Bhd, SO-30-01, Menara 1, Strata Office, No.3, Jalan Bangsar, KL Eco City, 59200 Kuala Lumpur, Malaysia
To strengthen Airpaz's presence in Malaysia, cater to local traveler needs, and manage relationships with Malaysian travel service providers.
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As of April 2025, Airpaz.com' leadership includes:
Airpaz.com has been backed by several prominent investors over the years, including:
Based on publicly available information, there have been no major executive hires or exits at Airpaz announced in the last 12 months. The leadership team appears to have maintained continuity.
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While Airpaz's specific internal email format for all employees isn't publicly documented, common corporate email patterns often involve combinations of first name, last name, and initials. For official communications and customer support, Airpaz utilizes dedicated email addresses.
Common professional email formats could be [first].[last]@airpaz.com or [first_initial][last]@airpaz.com. For example, 'jane.doe@airpaz.com' or 'jdoe@airpaz.com'.
Format
cs@airpaz.com (official customer support email)
Example
70%
Success rate
PR Newswire Asia • October 26, 2021
Airpaz announced a partnership with Hoolah, a leading buy now pay later (BNPL) provider in Asia, to offer travelers in Malaysia and Singapore more flexible payment options. This collaboration aimed to make travel more accessible by allowing customers to pay for their bookings in installments over time....more
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