highperformr logo

AirHelp's Overview

Total employees388
HeadquartersBerlin
Founded2013

AirHelp is the world's largest air passenger rights organization, dedicated to assisting travelers who have experienced flight disruptions such as delays, cancellations, or denied boarding. They empower passengers by educating them about their rights and providing a hassle-free way to claim compensation from airlines. AirHelp manages the entire claim process, including legal action if necessary, operating on a 'no win, no fee' basis, thereby making air travel justice accessible to everyone. Their services leverage technology to simplify complex procedures for users globally.

Where is AirHelp's Headquarters?

HQ Function

Serves as a significant operational and strategic center, housing departments involved in technology, marketing, legal coordination, and global business operations management.

Notable Features:

Modern office facilities designed to foster collaboration, creativity, and innovation, typically situated in dynamic urban areas with excellent connectivity.

Work Culture:

Characterized by a fast-paced, international, and mission-driven environment. 'AirHelpers' (employees) are passionate about advocating for passenger rights and utilizing technology to address customer needs effectively. The culture promotes teamwork, diversity, and startup-like agility.

HQ Significance:

Berlin's role as a major European capital and a vibrant tech ecosystem provides AirHelp with access to a diverse talent pool, supporting its European operations and global strategic initiatives.

Values Reflected in HQ: The choice of accessible and dynamic locations for its offices reflects AirHelp's core values of innovation, customer-centricity, global reach, and efficiency.

Location:

AirHelp operates on a global scale, assisting passengers from countries all over the world. The company processes claims in numerous languages and maintains a network of legal partners in over 35 countries. This extensive network allows AirHelp to effectively enforce air passenger rights across various international jurisdictions. Their services are predominantly online, ensuring accessibility for any air traveler with internet connectivity.

Street Address:

Boxhagener Str. 18

City:

Berlin

State/Province:

Berlin

Country:

Germany

AirHelp's Global Presence

Gdańsk, Poland

Address: Olivia Tower, Al. Grunwaldzka 472C, 80-309 Gdańsk

Supports global operations with a strong emphasis on technological innovation and efficient claim management, capitalizing on Poland's skilled technology talent pool.

Kraków, Poland

Address: High5ive office complex, Pawia 7, 31-154 Kraków

Strengthens AirHelp's capacity to manage a high volume of claims and deliver extensive support to passengers across diverse European and global markets.

Barcelona, Spain

Address: Carrer de Tànger, 86, 08018 Barcelona

Aids AirHelp's expansion in Spanish-speaking markets and Southern Europe, offering localized customer service and market-specific expertise.

Buying Intent Signals for AirHelp

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of AirHelp

As of April 2025, AirHelp' leadership includes:

Tomasz Pawliszyn - Chief Executive Officer
Rodrigo Vicentim - Chief Financial Officer
Kasper Rasmussen - Chief Commercial Officer
Maciej Znażyk - Chief Data and Automation Officer

Investors of AirHelp

AirHelp has been backed by several prominent investors over the years, including:

Y Combinator
Khosla Ventures
New Europe Ventures
Vertical Ventures
Index Ventures
Slow Ventures
U-Start
Nordic Eye Venture Capital
TA Ventures
Wheb Partners

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

AirHelp's core executive team has maintained stability, with no major publicly announced C-suite hires or departures in the last 12 months. The leadership team continues to focus on global expansion, technological innovation, and enhancing air passenger rights services worldwide.

Technology (Tech Stack) used by AirHelp

Discover the tools AirHelp uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

AirHelp Email Formats and Examples

AirHelp typically utilizes standard professional email formats. The most common structure is likely combining the employee's first and last name. For outreach, using a verified format increases the likelihood of connection.

firstname.lastname@airhelp.com

Format

jane.doe@airhelp.com

Example

90%

Success rate

News and media

AirHelp Official BlogDecember 5, 2023

AirHelp Releases 2023 AirHelp Score Ranking Global Airlines and Airports

AirHelp published its annual AirHelp Score, a comprehensive ranking of global airlines and airports. The score is based on on-time performance, quality of service, and claim processing efficiency, providing valuable insights for travelers and highlighting industry benchmarks for service excellence....more

PhocusWireMay 11, 2023

AirHelp CEO on using AI and automation to streamline flight disruption claims

Tomasz Pawliszyn, CEO of AirHelp, discussed the company's strategic focus on leveraging artificial intelligence and automation to enhance the efficiency and speed of processing air passenger compensation claims. This approach aims to manage increasing claim volumes and complexities within the travel industry....more

Highperformr’s free tools for company research

Explore Employees by Region or Country

See where a company’s workforce is located, by country or region.

View Funding Details

View past and recent funding rounds with amounts and investors.

Understand Revenue Insights

Understand company revenue estimates and financial scale.

Track Active Job Openings

Track active roles and hiring trends to spot growth signals.

Review Product and Offerings

Discover what a company offers—products, platforms, and solutions.

Get SIC or NAICS Codes

Get the company’s official SIC and NAICS classifications.

Analyze Website Traffic Trends

Analyze visitor volume, engagement, and top traffic sources.

Discover Social Profiles and Engagement

Explore LinkedIn, Twitter, and other active social profiles.

Identify Top Competitors

Identify top competitors based on similar business traits.

Research and Discover Companies with Highperformr — Smarter, Faster

Explore companies in depth — from the tech they use to recent funding, hiring trends, and buyer signals — all in one powerful view.

Highperformr AI helps you surface the right accounts and enrich your CRM with verified company and contact insights, so your teams can prioritize and engage faster.

  • Track intent signals to find buyers who are actively in-market
  • Enrich contacts and companies instantly, no need to switch tools
  • Automate workflows to stay ahead of every change
  • Connect your CRM & tools for seamless data sync and activation

Thousands of companies, including AirHelp, are just a search away.