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Aircall's Overview

Total employees753
HeadquartersParis
Founded2014

Aircall is a leading cloud-based phone system and call center software solution meticulously designed for modern businesses, particularly sales and support teams. It empowers companies to manage customer communications efficiently through features like virtual phone numbers (local and international), IVR, call routing, shared inboxes, call recording, analytics, and robust integrations with CRM (e.g., Salesforce, HubSpot), helpdesk (e.g., Zendesk, Intercom), and other essential business tools. Aircall aims to enhance productivity, improve customer interactions, and provide data-driven insights for better decision-making, ultimately helping businesses deliver exceptional customer experiences.

Where is Aircall's Headquarters?

Aircall officeAircall officeAircall officeAircall office
*Images sourced via web search. Rights belong to original owners

HQ Function

The Paris headquarters serves as a central hub for Aircall's global operations, including core product development, engineering, strategic decision-making, and corporate functions supporting its international expansion.

Notable Features:

Situated in Paris, a global tech hub, the office likely embodies a modern and collaborative workspace. It's designed to foster innovation and teamwork, reflecting the dynamic nature of a fast-growing SaaS company.

Work Culture:

Aircall's Paris HQ cultivates an energetic, inclusive, and customer-centric work culture. Employees are encouraged to be proactive, collaborative, and passionate about building a best-in-class communication platform. The environment supports learning and growth.

HQ Significance:

As one of Aircall's founding cities, the Paris headquarters is pivotal to its identity and European market leadership. It's a key center for talent acquisition in engineering and product development, driving the company's technological advancements.

Values Reflected in HQ: The headquarters' environment and operations likely reflect Aircall's core values such as 'Candor and Collaboration,' 'Customer Centricity,' 'Ambition and Accountability,' and 'Quality & Craftsmanship'.

Location:

Aircall maintains a strong global presence with strategically located offices in North America (New York), Europe (Paris, Madrid, London, Berlin), and APAC (Sydney, Singapore). These offices support worldwide sales, marketing, customer success, and technical support operations. Additionally, Aircall embraces a hybrid and remote work model, enabling them to attract talent and serve customers across diverse geographical regions effectively. Their platform inherently supports global business communication needs with international numbers and worldwide calling capabilities.

Street Address:

48 Rue René Clair

City:

Paris

State/Province:

Île-de-France

Country:

France

Aircall's Global Presence

New York, NY, USA

Address: 43 West 23rd Street, New York, NY 10010, USA

To drive market penetration and growth in North America, providing localized services and support to a large and strategic customer base, and to tap into the rich talent pool in NYC.

Sydney, NSW, Australia

Address: Level 19, 1 O'Connell Street, Sydney, NSW 2000, Australia

To expand Aircall's footprint and brand presence in the APAC market, offering tailored solutions and support to meet regional business requirements.

Madrid, Spain

Address: Paseo de la Castellana, 77, 28046 Madrid, Spain

To strengthen Aircall's position in Southern Europe and Latin America by providing localized expertise and support, fostering relationships with regional partners and customers.

London, United Kingdom

Address: The Hickman, 2 Whitechapel Rd, London E1 1FX, United Kingdom

To cater to the sophisticated needs of UK businesses, driving adoption of Aircall's platform and building strategic alliances within the region.

Buying Intent Signals for Aircall

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Aircall

As of April 2025, Aircall' leadership includes:

Michael Haske - Chief Executive Officer (CEO)
Pierre-Baptiste Béchu - Co-founder & Chief Technology Officer (CTO)
Pablo Gargiulo - Chief Revenue Officer (CRO)
Sandrine Meunier - Chief People Officer
Audrey Jeanne - Chief Financial Officer (CFO)

Investors of Aircall

Aircall has been backed by several prominent investors over the years, including:

Goldman Sachs Asset Management
DTCP
eFounders
Balderton Capital
Molten Ventures (formerly Draper Esprit)
Adams Street Partners
NextWorld Capital
Gaia Capital Partners

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits1

Over the last 12 months, Aircall experienced a significant leadership update with the appointment of Michael Haske as the new CEO, succeeding co-founder Olivier Pailhes who transitioned to Chairman of the Board. This change aims to guide Aircall through its next phase of global expansion and product innovation.

Departures

Olivier Pailhes, Olivier Pailhes stepped down from the CEO position and transitioned to Chairman of the Board, marking a planned leadership succession.

New Appointments:

Michael Haske, Michael Haske was appointed as the new Chief Executive Officer to spearhead Aircall's next stage of development and international expansion.

Technology (Tech Stack) used by Aircall

Discover the tools Aircall uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Aircall Email Formats and Examples

Aircall commonly utilizes an email format that combines the employee's first initial with their last name. While variations may exist within the organization, this structure is frequently observed for professional communications.

[first_initial][last]@aircall.io

Format

jdoe@aircall.io

Example

75%

Success rate

News and media

Aircall BlogApril 9, 2024

Aircall & HubSpot: New Features for an Even Better Integration

Aircall announced significant enhancements to its HubSpot integration, introducing features like advanced call logging options, new workflow automation triggers, and deeper data synchronization. These updates aim to further streamline processes for sales and support teams using both Aircall and HubSpot....more

Aircall BlogFebruary 27, 2024

Aircall Recognized in G2’s 2024 Best Software Awards for Sixth Consecutive Year

Aircall proudly announced its inclusion in G2's 2024 Best Software Awards, receiving accolades across several prestigious categories including Top 100 Global Software Companies and Best Software Products for small business. This marks the sixth year in a row Aircall has been recognized, underscoring its consistent high performance and user satisfaction....more

Aircall Press ReleaseJuly 12, 2023

Aircall Appoints Michael Haske as Chief Executive Officer

Aircall announced the appointment of Michael Haske as its new Chief Executive Officer. Haske succeeded co-founder Olivier Pailhes, who transitioned to the role of Chairman of the Board. This leadership change is set to drive Aircall's next phase of growth and market expansion....more

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