Airbnb is a global online marketplace that connects people who want to rent out their homes or spare rooms (Hosts) with people who are looking for accommodations (Guests) in specific locales. Founded in 2008, Airbnb offers millions of unique places to stay, from apartments and houses to treehouses and castles, across nearly every country worldwide. Beyond accommodation, Airbnb also offers 'Experiences' – unique activities designed and led by local experts. The platform aims to foster connection and belonging through travel, providing an alternative to traditional hotels and enabling more authentic travel experiences.
Serves as the central hub for global operations, executive leadership, core engineering, product development, design, marketing, and corporate functions.
The HQ is known for its unique design, where workspaces are modeled after actual Airbnb listings from around the world. Features open-plan areas, themed meeting rooms (like a 'listing' from Mumbai or Rio), kitchens, collaborative spaces, and wellness facilities. It occupies a renovated historic building.
Emphasizes Airbnb's mission of 'Belong Anywhere'. The culture is known for being collaborative, design-driven, innovative, and fast-paced, with a focus on community and employee well-being. The office environment is designed to inspire creativity and reflect the global nature of the business.
The headquarters represents the heart of Airbnb's operations and embodies its brand identity and company values. Its location in San Francisco places it within a major global hub for technology and innovation.
Airbnb operates globally, connecting hosts and guests in over 220 countries and regions worldwide. While key corporate, engineering, and regional HQ functions are centralized in locations like San Francisco, Dublin, and Singapore, Airbnb supports its vast network through localized customer service, market management, policy engagement, and community outreach efforts tailored to specific countries and regions around the world.
888 Brannan St
San Francisco
CA
USA
Address: The Warehouse, Hanover Quay, Grand Canal Dock
Manages and supports the extensive host and guest community across Europe, the Middle East, and Africa, adapting services to diverse regional needs and regulations.
Address: 152 Beach Road, Gateway East
Drives strategy and execution for Airbnb's presence in key Asian markets, tailoring the platform and support for local languages, cultures, and travel trends.
Address: 900 A Pine St (Likely location)
Complements the San Francisco HQ by housing key engineering talent and contributing to the core technology powering the global platform.
Address: Blagen Block, 19 NW 5th Ave
Provides crucial support to the global user community, handling inquiries, resolving issues, and ensuring platform safety.
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As of April 2025, Airbnb' leadership includes:
Airbnb has been backed by several prominent investors over the years, including:
Over the past year, Airbnb has seen key leadership appointments and role changes aimed at strengthening its core business and driving future growth. Notably, Ellie Mertz was appointed CFO, Dave Stephenson transitioned to the newly created Chief Business Officer role, and Hiroki Asai joined as Global Head of Marketing. Margaret Richardson was also promoted to Chief Operating Officer.
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Airbnb commonly uses the first name dot last name format for its corporate email addresses. Variations might exist, but this is a widely observed pattern.
[first].[last]@airbnb.com
Format
brian.chesky@airbnb.com
Example
85%
Success rate
CNBC • July 25, 2024
Airbnb reported Q2 earnings and revenue that surpassed analyst expectations, driven by strong travel demand, particularly during the Olympics and European Football Championship. However, the stock declined slightly, possibly due to guidance or broader market sentiment....more
Skift • July 9, 2024
Airbnb's previously announced global ban on indoor security cameras in listings officially took effect in April 2024. The policy aims to prioritize guest privacy, allowing cameras only in certain outdoor areas with disclosure....more
Airbnb Newsroom • May 8, 2024
Airbnb launched 'Icons,' a new category featuring extraordinary stays inspired by pop culture (like the X-Men mansion or Pixar's Up house), alongside new tools to simplify group trip planning and booking, and upgrades for Hosts based on feedback....more
Reuters • February 13, 2024
Following strong Q4 2023 results, Airbnb projected first-quarter 2024 revenue exceeding Wall Street estimates, signaling continued robust travel demand, especially internationally and during events like Easter....more
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