Air New Zealand (NZX: AIR) is the national airline of New Zealand, headquartered in Auckland. It operates scheduled passenger flights to 20 domestic and 30 international destinations in 18 countries across Asia, North America, and Oceania. Renowned for its unique Kiwi hospitality, innovative cabin designs (like the SkyCouch), and strong safety record, Air New Zealand is a member of the Star Alliance. The airline is deeply committed to sustainability, with ambitious goals to decarbonize its operations through its 'Flight NZ0' initiative and investment in future aircraft technology like sustainable aviation fuel (SAF) and electric aircraft for regional routes.
Serves as the primary administrative, strategic, and operational command center for Air New Zealand's worldwide operations. It houses executive leadership, corporate functions (finance, HR, legal, marketing), operations planning, engineering support, and digital teams.
A modern, six-level building with a large central atrium designed to maximize natural light and encourage collaboration. It incorporates sustainable design elements, staff amenities including a cafe and gym, and showcases New Zealand art and culture. The building is known for its open-plan workspaces.
Air New Zealand promotes a work culture centered around its core values (Manaaki - care, Tiaki - to guard/protect, Pono - to be true/genuine). It emphasizes teamwork, innovation, customer focus, and a distinct 'Kiwi' spirit of approachability and friendliness. The HQ environment is designed to be collaborative and inclusive.
The headquarters is a symbol of New Zealand's national carrier and its connection to the nation. Its location in Auckland, New Zealand's largest city and primary economic hub, is strategically important for its operations and global connectivity.
Air New Zealand maintains a significant global presence focused on its key markets in Oceania, Asia, and North America. Functions supported globally include passenger and cargo flight operations, extensive sales and marketing networks, customer service centers (both in-house and outsourced), airport operations teams at international destinations, engineering and maintenance oversight, global procurement, and strategic partnerships through the Star Alliance and other codeshare agreements. While core corporate functions are centralized in Auckland, regional offices manage local market strategies and operations.
185 Fanshawe Street, Auckland CBD
Auckland
Auckland
New Zealand
Address: Sydney International Airport, Mascot NSW 2020, Australia (Operational offices); Corporate office: Level 10, 420 George Street, Sydney NSW 2000
Supports extensive trans-Tasman services, connections to the Pacific Islands, and long-haul flights. Facilitates commercial activities and brand presence in Australia.
Address: Los Angeles International Airport (LAX), 1 World Way, Los Angeles, CA 90045, USA (Operational offices); Regional office: El Segundo, CA
Critical for connecting North America with New Zealand, Australia, and the Pacific Islands. Manages commercial strategy and customer relations in the region.
Address: The Triangle, 5-17 Hammersmith Grove, London, W6 0LG, United Kingdom
Supports passenger services connecting the UK and Europe with New Zealand (often via North American gateways). Focuses on commercial activities and maintaining brand presence in the European market.
Address: Air New Zealand Limited, 09-01A UIC Building, 5 Shenton Way, Singapore 068808
Facilitates connectivity between New Zealand, Australia, and Asia. Manages commercial partnerships and market development in the Southeast Asian region.
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As of April 2025, Air New Zealand' leadership includes:
Air New Zealand has been backed by several prominent investors over the years, including:
Over the past 12-18 months, Air New Zealand has undertaken significant executive team renewal, appointing new leaders in operations, customer and sales, people, and digital roles. This includes the appointments of Alex Marren as COO, Mike Williams as Chief Customer and Sales Officer, Mat Bolland as Chief People Officer, and Nikhil Ravishankar as Chief Digital Officer. Key departures included Leanne Geraghty (former Chief Customer and Sales Officer) and the retirement of Captain David Morgan (former Chief Operational Integrity and Safety Officer).
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Air New Zealand primarily uses the 'firstname.lastname@airnz.co.nz' email format for its employees. This is the most common structure for corporate communications. While variations might exist for specific departments or roles, this format is generally reliable.
firstname.lastname@airnz.co.nz
Format
greg.foran@airnz.co.nz
Example
90%
Success rate
Air New Zealand Press Room • April 23, 2024
Air New Zealand announced it will add two new ATR72-600 aircraft and two new Airbus A321neos to its domestic fleet from late 2024. These modern aircraft are expected to be significantly more fuel efficient, contributing to the airline's sustainability goals....more
Reuters • February 22, 2024
Air New Zealand reported a 49% decline in its first-half pre-tax profit to NZ$185 million, citing increased international competition, rising operational costs including fuel and labor, and softening domestic demand. The airline also provided a softer outlook for the full year....more
Air New Zealand Press Room • December 5, 2023
Air New Zealand signed a statement of intent to order Beta Technologies' ALIA electric Conventional Take-off and Landing (eCTOL) aircraft, aiming for its first commercial electric flight by 2026 as part of its Mission Next Gen Aircraft programme to decarbonize regional flying....more
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