Aigens is a technology company specializing in AI-powered solutions tailored for the Food & Beverage (F&B) and hospitality industries. They provide a comprehensive suite of products including AI chatbots for enhanced customer service, AI-driven ordering systems (kiosks, mobile, online), and sophisticated data analytics platforms. These tools empower businesses to elevate customer experiences, streamline operational efficiency, reduce costs, and drive revenue growth. Aigens is committed to transforming the industry through intelligent automation and actionable insights, enabling clients to adapt to evolving consumer demands and market trends.
The Hong Kong headquarters serves as the central hub for Aigens's global operations, including research and development, corporate strategy, product innovation, and international business management for its AI solutions.
Located within Cyberport, a campus known for its state-of-the-art infrastructure, vibrant tech ecosystem, and concentration of innovative digital companies. The office environment is likely modern and designed to foster collaboration and creativity.
Aigens cultivates a dynamic, innovative, and agile work culture, characteristic of a leading AI technology firm. There is a strong emphasis on technological excellence, collaborative problem-solving, continuous learning, and a customer-centric approach to development.
The Hong Kong HQ leverages the city's status as an international finance and technology center, offering access to a rich talent pool, investment opportunities, and a strategic gateway to Asian and global markets for its specialized AI solutions.
Aigens maintains a robust global presence, serving a diverse international clientele through its network of offices and strategic partnerships across Asia-Pacific (including Hong Kong, Singapore, Malaysia, Taiwan, Thailand, Australia) and Europe (United Kingdom). This widespread footprint enables Aigens to deliver localized sales, bespoke implementation, and responsive support services for its AI-driven solutions. Key functions supported globally include international sales and marketing, customer success programs, multilingual technical support, and regional product adaptation to meet the unique demands of F&B and hospitality businesses in various cultural and economic contexts.
Unit 503, 5/F, Core C, Cyberport 3, 100 Cyberport Road
Hong Kong
Hong Kong
Hong Kong SAR, China
Address: 7 Temasek Boulevard, #12-07 Suntec Tower One, Singapore 038987
To cater to the burgeoning adoption of digital technologies in Southeast Asia's F&B and hospitality industries by providing localized AI solutions and dedicated regional support.
Address: Unit 3B-10-2, Level 10, Block 3B, Plaza Sentral, Jalan Stesen Sentral 5, KL Sentral, 50470 Kuala Lumpur, Malaysia
To address the specific needs and growth opportunities within the Malaysian market, leveraging Kuala Lumpur's position as a major commercial and technological center in the region.
Address: 86-90 Paul Street, London, EC2A 4NE, United Kingdom
To establish a significant presence in Europe, tapping into the mature and competitive F&B market in the UK and utilizing London as a strategic base for broader European operations.
Address: 10F-2, No. 16, Sec. 4, Nanjing E. Rd., Songshan Dist., Taipei City 105, Taiwan
To serve the competitive Taiwanese market by offering tailored AI applications and dedicated support for local F&B and hospitality businesses seeking digital transformation.
Address: No. 9, Gaysorn Tower, Unit D, 14th Floor, Room No. HDD, Ploenchit Road, Lumpini, Pathumwan, Bangkok 10330, Thailand
To capitalize on Thailand's dynamic hospitality industry and increasing digital adoption by offering innovative AI tools to enhance customer experience and operational efficiency.
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As of April 2025, Aigens' leadership includes:
Aigens has been backed by several prominent investors over the years, including:
Aigens's core C-suite executive team has remained stable over the past 12 months, with no major publicly announced new hires or departures. The existing leadership continues to focus on driving the company's strategic growth and international expansion following its recent funding successes.
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Aigens likely employs standard corporate email address formats. Common patterns include [first].[last]@aigens.com or [first_initial][last]@aigens.com. For definitive contact, using official channels on their website or verifying through professional networks like LinkedIn is advisable.
[first].[last]@aigens.com (e.g., john.doe@aigens.com)
Format
peter.liu@aigens.com
Example
80%
Success rate
Aigens Official Website • January 24, 2024
Aigens received prestigious recognition for its innovative AI chatbot and comprehensive F&B solutions at the ETNet Fintech Awards 2023. This award underscores Aigens's significant contributions to digital transformation and technological advancement within the food and beverage industry....more
Velocity Ventures Asia • March 22, 2023
Aigens successfully secured Series A funding led by Velocity Ventures, with participation from Wavemaker Partners. This investment is aimed at accelerating Aigens's product development pipeline and fueling the international expansion of its AI-powered solutions tailored for the F&B and hospitality sectors....more
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