Afiniti
Afiniti's Overview
Afiniti is a global technology company specializing in applied artificial intelligence (AI). Its core offering is an AI-powered behavioral pairing technology that matches customers with contact center agents best suited to handle their specific needs and personality type, thereby improving customer experience, sales, and operational efficiency. Afiniti's technology analyzes vast amounts of data to identify subtle patterns in human interactions, leading to optimized pairings in real-time without changing existing call center infrastructure.
Where is Afiniti's Headquarters?
HQ Function
Serves as a key operational center, housing executive leadership, core research and development teams, business development, and corporate functions supporting North American and global operations.
Notable Features:
Located in a prominent business district in Washington D.C., offering modern office facilities. The Pennsylvania Avenue address places it in a prestigious and accessible part of the city.
Work Culture:
As an AI-focused technology company, Afiniti's work culture is likely characterized by innovation, data-driven decision-making, collaboration, and a dynamic, fast-paced environment. It attracts highly skilled professionals in data science, engineering, and business strategy.
HQ Significance:
The Washington D.C. location provides strategic access to a diverse talent pool, major enterprise clients, and potential government-related opportunities. The Bermuda registered office is common for international corporations for corporate structuring.
Values Reflected in HQ: The choice of a prime D.C. location reflects Afiniti's ambition, its focus on impactful B2B solutions, and its position as a significant player in the applied AI industry.
Location:
Afiniti maintains a robust global presence with offices and teams strategically located across North America, Europe, Asia, Australia, and Latin America. This worldwide network enables Afiniti to deliver its AI-powered behavioral pairing solutions and provide localized support to a diverse international clientele. Key functions supported globally include sales and business development, client implementation and success management, data science and AI research, software engineering and product development, 24/7 technical support, and corporate operations. This distributed model ensures tailored service delivery and responsiveness to various market needs.
Street Address:
1701 Pennsylvania Ave NW
City:
Washington
State/Province:
D.C.
Country:
USA
Afiniti's Global Presence
London, United Kingdom
Address: The Adelphi, 1-11 John Adam St, London WC2N 6AG, UK
Serves as a key center for market penetration, business development, and providing localized support across the EMEA region.
Karachi, Pakistan
Address: The Harbour Front, Dolmen City, HC-3, Block 4, Marine Drive, Clifton, Karachi
Crucial for global product development, advanced data analytics, technical support, and operational execution supporting Afiniti's worldwide client base.
New York, NY, USA
Address: A key commercial office in Manhattan, New York City (Specific address may vary, often in prime business districts like the World Trade Center area).
Strategic presence for accessing key U.S. clients, investors, and top-tier talent in the competitive North American market.
Toronto, Canada
Address: A key office in Toronto's business district (e.g., Bay Street corridor).
Dedicated to serving the Canadian market and expanding Afiniti's footprint in North America.
Buying Intent Signals for Afiniti
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Afiniti
As of April 2025, Afiniti' leadership includes:
Investors of Afiniti
Afiniti has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
In the last 12 months, Afiniti notably strengthened its commercial leadership with the appointment of a new Chief Commercial Officer. Other C-level team changes have been less publicly prominent during this specific period, following earlier key appointments in technology and operations in late 2022 and early 2023.
New Appointments:
Technology (Tech Stack) used by Afiniti
Discover the tools Afiniti uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Afiniti Email Formats and Examples
Afiniti commonly uses email formats that combine employee names with their domain, `afiniti.com`. The most frequently observed and generally successful pattern is `[first].[last]@afiniti.com`. Other variations like `[first_initial][last]@afiniti.com` might also be in use within the organization for some employees.
[first].[last]@afiniti.com
Format
jane.doe@afiniti.com
Example
85%
Success rate
News and media
Afiniti Newsroom • January 23, 2024
Afiniti Appoints Dr. Leslie Stretch as Chief Commercial Officer
Afiniti announced the appointment of Dr. Leslie Stretch as its new Chief Commercial Officer. Dr. Stretch, a seasoned executive with a strong track record in leading and scaling global technology companies, will spearhead Afiniti's global commercial strategy, sales operations, and customer success programs to drive continued growth....more
Afiniti Newsroom • July 26, 2023
Afiniti Recognized in Everest Group's Conversational AI Products PEAK Matrix® Assessment 2023
Afiniti was named a Major Contender in the Everest Group's Conversational AI Products PEAK Matrix® Assessment 2023. This recognition underscores Afiniti's significant market impact and capabilities in the conversational AI landscape, particularly highlighting its innovative behavioral pairing technology that optimizes customer interactions....more
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