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Armed Forces Benefit Association's Overview

Total employees137
HeadquartersAlexandria
Founded1947

Since 1947, the Armed Forces Benefit Association (AFBA) has been dedicated to serving those who serve our nation. As a non-profit organization, AFBA provides essential life insurance, financial products, and other benefits tailored to the unique needs of U.S. military members (active duty, guard, reserve, and veterans), first responders (police, firefighters, EMTs), government employees, and their families. AFBA's mission is to promote its members' welfare and security through high-quality, affordable offerings and unwavering support. Key offerings are often underwritten by 5Star Life Insurance Company, an AFBA affiliate.

Where is Armed Forces Benefit Association's Headquarters?

HQ Function

The Alexandria headquarters serves as the primary administrative and operational center for AFBA. Key functions include member services, policy administration, underwriting coordination (with 5Star Life Insurance Company), claims processing, financial management, and strategic leadership for the association.

Notable Features:

The headquarters features modern office facilities designed for operational efficiency and to foster a collaborative work environment. While not an architectural landmark, it provides a professional and well-equipped base for AFBA's national operations.

Work Culture:

AFBA's work culture is deeply mission-driven, characterized by a strong sense of duty and commitment to supporting its members. Employees often share a dedication to service, integrity, and providing excellent support to the military, first responder, and government communities.

HQ Significance:

The Alexandria headquarters is central to AFBA's ability to deliver on its promise to its members. Its location provides good access to talent and proximity to relevant government and military organizations, reinforcing its identity and mission focus.

Values Reflected in HQ: The headquarters' operations and professional environment reflect AFBA's core values of service, trust, integrity, and financial responsibility towards its members.

Location:

AFBA primarily serves members across the United States. However, its services and support extend globally to U.S. military personnel and government employees stationed or living abroad, ensuring continuous access to their benefits and support regardless of their location. Administrative and operational functions are centralized in the U.S.

Street Address:

909 N. Washington Street

City:

Alexandria

State/Province:

VA

Country:

USA

Armed Forces Benefit Association's Global Presence

Buying Intent Signals for Armed Forces Benefit Association

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Armed Forces Benefit Association

As of April 2025, Armed Forces Benefit Association' leadership includes:

General Ralph E. "Ed" Eberhart, USAF (Ret.) - Chairman of the Board and President, AFBA
Craig Alan Kliethermes - President, Insurance Operations and Chief Operating Officer, AFBA & President, 5Star Life Insurance Company
Susan E. Timbers - Senior Vice President, Chief Financial Officer & Treasurer
Phyllis V. R. Ziak - Senior Vice President, Chief Legal Officer & Corporate Secretary
Matthew D. Rarden - Senior Vice President, Chief Strategy & Marketing Officer

Investors of Armed Forces Benefit Association

Armed Forces Benefit Association has been backed by several prominent investors over the years, including:

As a non-profit, member-focused association, AFBA is not publicly traded and does not have external equity investors. It is sustained by its members, premium revenues, and sound financial management.

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

AFBA has demonstrated leadership stability within its core executive team over the past year. While there have been board appointments to affiliated entities, no major C-suite hires or departures for AFBA (the parent association) have been publicly announced in the last 12 months, indicating continuity in its top operational leadership.

Technology (Tech Stack) used by Armed Forces Benefit Association

Discover the tools Armed Forces Benefit Association uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Armed Forces Benefit Association Email Formats and Examples

AFBA likely utilizes standard professional email formats for its correspondence. While specific patterns can vary, a common structure observed in similar organizations is the use of the first initial combined with the last name, or first name.last name.

flast@afba.com or first.last@afba.com

Format

jdoe@afba.com or jane.doe@afba.com

Example

75%

Success rate

News and media

Cision PR NewswireMay 21, 2024

AFBA and 5Star Life Announce Post-Traumatic Stress Awareness Scholarship Program

AFBA and its affiliate 5Star Life Insurance Company announced a new scholarship program aimed at raising awareness for post-traumatic stress (PTS) among children of first responders. The program will award scholarships to support their educational pursuits....more

AFBA WebsiteFebruary 1, 2024

AFBA Celebrates 77 Years of Service to Those Who Serve

AFBA marked its 77th anniversary, reflecting on its long history of providing benefits and support to America's armed forces, first responders, and government employees, and reaffirming its commitment to its mission....more

Cision PR NewswireOctober 26, 2023

General Larry Spencer Joins AFBA Financial and AFBA Wealth Management Boards

AFBA announced that General Larry O. Spencer, USAF (Ret.), has joined the boards of AFBA Financial Services, LLC (AFBA Financial) and AFBA Wealth Management, LLC (AFBA Wealth), enhancing the strategic governance of these member-focused financial service entities....more

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