HQ Function

Manages all local retail operations, including store management, staffing, inventory, local procurement, marketing, and customer service for duty-free and travel retail outlets at Cape Town International Airport.

Notable Features:

State-of-the-art retail outlets strategically located in international and domestic departures and arrivals halls, designed to maximize passenger engagement and sales.

Work Culture:

A dynamic, fast-paced, and customer-centric environment. Emphasis on sales performance, teamwork, product knowledge, and delivering high standards of customer service in a multicultural airport setting.

HQ Significance:

Serves as a key retail partner for Cape Town International Airport, contributing significantly to non-aeronautical revenue and enhancing the overall passenger experience for millions of travelers.

Values Reflected in HQ: Customer focus, innovation in retail, operational excellence, strong brand partnerships, and a commitment to showcasing both global luxury and local South African products.

Location:

While ARI CPT is focused on Cape Town, its parent company, Aer Rianta International, boasts a significant global presence. ARI operates airport retail outlets, duty-free shops, and border stores in over 12 countries across North America, Europe, the Middle East, Africa, and Asia Pacific. This extensive network allows for global procurement synergies, sharing of best practices in retail operations, marketing innovation, and strong relationships with international brands, all of which benefit local operations like ARI CPT.

Street Address:

Cape Town International Airport, Matroosfontein

City:

Cape Town

State/Province:

Western Cape

Country:

South Africa