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Ada is a leading customer support automation platform that empowers businesses to provide instant, personalized support experiences at scale. Leveraging AI and automation, Ada helps companies resolve customer inquiries, reduce support costs, and improve customer satisfaction.
Serves as the central hub for executive leadership, product development, sales, marketing, and other core business functions.
The office features a modern and collaborative workspace designed to foster innovation and teamwork. Includes open work areas, meeting rooms, and recreational spaces.
The Toronto headquarters reflects Ada's commitment to a positive and inclusive work environment. Employees enjoy flexible work arrangements, professional development opportunities, and a strong sense of community.
The headquarters' location in Toronto's tech hub provides access to a diverse talent pool and proximity to other leading technology companies.
Ada's platform supports customers globally, with solutions for multiple languages and time zones. They serve clients across various industries, including e-commerce, SaaS, and financial services.
410 Adelaide St W
Toronto
ON
Canada
Address: Information not readily available publicly.
Serves as Ada's primary hub for expanding its presence and serving customers in the European market.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, ada' leadership includes:
ada has been backed by several prominent investors over the years, including:
Information regarding executive new hires and exits is not readily available publicly for the last 12 months. Further research required using news and press releases.
Discover the tools ada uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Ada Support primarily uses a standard email format. Employee email formats may vary, but commonly follow this structure.
[first].[last]@ada.cx
Format
john.doe@ada.cx
Example
80%
Success rate
Betakit • 2023-04-27
Toronto’s Ada has laid off 16 percent of its workforce, citing a need to improve operational efficiency and execution....more
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