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ActivEngage's Overview

Total employees109
HeadquartersMaitland
Founded2007

ActivEngage Inc. is a premier provider of managed live chat, text messaging, and digital communication solutions specifically tailored for the automotive industry. They empower car dealerships to connect with online shoppers in real-time, 24/7, converting website visitors into qualified leads and enhancing the overall customer experience. Their services often include highly trained chat agents, AI-powered tools, and seamless integration with dealership CRM systems, aiming to boost sales, improve customer service, and increase operational efficiency for their clients. ActivEngage focuses on delivering personalized and effective digital conversations that drive tangible results for automotive businesses.

Where is ActivEngage's Headquarters?

HQ Function

The Maitland headquarters serves as the central hub for ActivEngage's operations, including product development, sales and marketing strategy, customer support management, and corporate administration.

Notable Features:

Likely a modern office space designed to foster collaboration and innovation, equipped with advanced technology infrastructure to support their 24/7 communication services and software development.

Work Culture:

The work culture at ActivEngage HQ is expected to be dynamic, customer-focused, and results-driven, with an emphasis on teamwork, technological proficiency, and continuous improvement in delivering exceptional service to automotive clients.

HQ Significance:

The headquarters is pivotal for strategic decision-making, product innovation, and coordinating the company's nationwide service delivery, ensuring consistent quality and support for dealerships across the country.

Values Reflected in HQ: The headquarters likely reflects ActivEngage's commitment to professionalism, technological advancement, and efficient customer service, providing a conducive environment for their team.

Location:

While ActivEngage Inc. is headquartered and primarily operates within the United States, its services are utilized by automotive dealerships that may have an international customer base. Their digital platform inherently supports interactions globally, though their direct operational focus and managed services are predominantly concentrated in North America. They provide solutions that help dealerships engage with customers wherever they are online.

Street Address:

101 S. Hall Lane, Suite 201

City:

Maitland

State/Province:

FL

Country:

USA

ActivEngage's Global Presence

Remote/Distributed, USA

Address: N/A (Distributed Workforce)

To ensure continuous, round-the-clock live chat and messaging support for dealerships nationwide, adapting to different time zones and maintaining high service levels.

Buying Intent Signals for ActivEngage

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of ActivEngage

As of April 2025, ActivEngage' leadership includes:

Todd Smith - Co-Founder & CEO
Scott Gunnell - Co-Founder & President
Ted Rubin - Co-Founder & Chief Marketing Officer
Rich DeFrancisco - Chief Financial Officer
Eric Schlesinger - Chief Technology Officer

Investors of ActivEngage

ActivEngage has been backed by several prominent investors over the years, including:

ActivEngage Inc. is a privately held company. Information on specific external investors is not publicly disclosed.

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

Based on publicly available information, there have been no major high-profile executive hires or departures announced by ActivEngage Inc. in the last 12 months. The leadership team appears to be stable.

Technology (Tech Stack) used by ActivEngage

Discover the tools ActivEngage uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ActivEngage Email Formats and Examples

ActivEngage Inc. likely uses common corporate email formats. The most probable formats are first initial followed by last name, or first name separated by a dot from the last name, at their company domain.

[first_initial][last]@activengage.com (e.g., jsmith@activengage.com) or [first].[last]@activengage.com (e.g., todd.smith@activengage.com)

Format

tsmith@activengage.com

Example

80%

Success rate

News and media

ActivEngage BlogNovember 15, 2023

ActivEngage Inc. Articulates Why Automotive Live Chat is a Cornerstone of Future Customer Service

ActivEngage published an insightful blog post detailing the pivotal role of live chat in shaping the future of automotive customer service. The article highlights benefits such as immediate customer support, enhanced lead generation capabilities, and significant improvements in overall customer satisfaction, positioning live chat as an essential tool for modern dealerships....more

ActivEngage BlogAugust 2, 2023

ActivEngage Inc. Guides Dealerships on Effectively Managing Negative Online Reviews

ActivEngage Inc. released a comprehensive guide for automotive dealerships on best practices for responding to negative online reviews. The piece emphasizes strategic communication to convert potentially damaging feedback into opportunities for positive customer engagement and brand reputation management....more

ActivEngage Website (Product Update)February 1, 2023

ActivEngage Inc. Continues to Enhance its ActivPRO Platform for Dealerships

ActivEngage highlights its ActivPRO platform, a sophisticated tool for dealerships to manage all digital conversations. It offers features like real-time translation, managed text, and integrations, aimed at increasing sales and service appointments by optimizing digital interactions....more

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