ActivEngage Inc. is a premier provider of managed live chat, text messaging, and digital communication solutions specifically tailored for the automotive industry. They empower car dealerships to connect with online shoppers in real-time, 24/7, converting website visitors into qualified leads and enhancing the overall customer experience. Their services often include highly trained chat agents, AI-powered tools, and seamless integration with dealership CRM systems, aiming to boost sales, improve customer service, and increase operational efficiency for their clients. ActivEngage focuses on delivering personalized and effective digital conversations that drive tangible results for automotive businesses.
The Maitland headquarters serves as the central hub for ActivEngage's operations, including product development, sales and marketing strategy, customer support management, and corporate administration.
Likely a modern office space designed to foster collaboration and innovation, equipped with advanced technology infrastructure to support their 24/7 communication services and software development.
The work culture at ActivEngage HQ is expected to be dynamic, customer-focused, and results-driven, with an emphasis on teamwork, technological proficiency, and continuous improvement in delivering exceptional service to automotive clients.
The headquarters is pivotal for strategic decision-making, product innovation, and coordinating the company's nationwide service delivery, ensuring consistent quality and support for dealerships across the country.
While ActivEngage Inc. is headquartered and primarily operates within the United States, its services are utilized by automotive dealerships that may have an international customer base. Their digital platform inherently supports interactions globally, though their direct operational focus and managed services are predominantly concentrated in North America. They provide solutions that help dealerships engage with customers wherever they are online.
101 S. Hall Lane, Suite 201
Maitland
FL
USA
Address: N/A (Distributed Workforce)
To ensure continuous, round-the-clock live chat and messaging support for dealerships nationwide, adapting to different time zones and maintaining high service levels.
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As of April 2025, ActivEngage' leadership includes:
ActivEngage has been backed by several prominent investors over the years, including:
Based on publicly available information, there have been no major high-profile executive hires or departures announced by ActivEngage Inc. in the last 12 months. The leadership team appears to be stable.
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ActivEngage Inc. likely uses common corporate email formats. The most probable formats are first initial followed by last name, or first name separated by a dot from the last name, at their company domain.
[first_initial][last]@activengage.com (e.g., jsmith@activengage.com) or [first].[last]@activengage.com (e.g., todd.smith@activengage.com)
Format
tsmith@activengage.com
Example
80%
Success rate
ActivEngage Blog • November 15, 2023
ActivEngage published an insightful blog post detailing the pivotal role of live chat in shaping the future of automotive customer service. The article highlights benefits such as immediate customer support, enhanced lead generation capabilities, and significant improvements in overall customer satisfaction, positioning live chat as an essential tool for modern dealerships....more
ActivEngage Blog • August 2, 2023
ActivEngage Inc. released a comprehensive guide for automotive dealerships on best practices for responding to negative online reviews. The piece emphasizes strategic communication to convert potentially damaging feedback into opportunities for positive customer engagement and brand reputation management....more
ActivEngage Website (Product Update) • February 1, 2023
ActivEngage highlights its ActivPRO platform, a sophisticated tool for dealerships to manage all digital conversations. It offers features like real-time translation, managed text, and integrations, aimed at increasing sales and service appointments by optimizing digital interactions....more
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