ActiveCampaign is a cloud software platform specializing in customer experience automation (CXA). It helps over 185,000 businesses in 170+ countries meaningfully connect and engage with their customers. The platform provides businesses of all sizes access to 900+ pre-built automations that combine email marketing, marketing automation, sales automation, and CRM for powerful segmentation and personalization across social, email, messaging, chat, and text. ActiveCampaign empowers businesses to grow by optimizing their customer lifecycle, from acquisition to retention.
The Chicago headquarters serves as the primary hub for executive leadership, core product development, global marketing strategy, sales operations, and corporate functions, driving the company's worldwide initiatives.
Situated in a prominent Chicago building, the office space is designed as a modern, collaborative environment with open-plan work areas, technologically advanced meeting rooms, and amenities focused on employee well-being and productivity.
ActiveCampaign fosters a dynamic, customer-obsessed, and innovative work culture. It emphasizes teamwork, continuous learning, employee empowerment, and a growth mindset, encouraging individuals to contribute to the company's mission of helping businesses create exceptional customer experiences.
The Chicago headquarters is central to ActiveCampaign's strategic decision-making, product innovation, and global expansion. Its location in a vibrant tech ecosystem allows for talent acquisition and industry collaboration.
ActiveCampaign supports its extensive global customer base through a distributed workforce and strategically located international offices in North America, Europe, Asia-Pacific, and Latin America. Key functions supported globally include 24/7 customer support, localized sales and marketing operations, distributed engineering and product development teams, and regional partnership management. This global infrastructure enables ActiveCampaign to cater to diverse market needs and provide a consistent, high-quality customer experience worldwide.
1 N Dearborn St, 5th Floor
Chicago
IL
USA
Address: Iveagh Court, Block D, Harcourt Rd, Dublin 2, Ireland
To expand ActiveCampaign's footprint in the EMEA region, provide localized support and solutions, and engage with regional customers and partners effectively.
Address: Exchange House, 10 Bridge St, Sydney NSW 2000, Australia
To strengthen ActiveCampaign's presence in APAC, understand and address local business requirements, and deliver dedicated services to customers across Asia and Oceania.
Address: Rodovia José Carlos Daux, 4150, Bloco Oficce, Sala 201. Saco Grande. Florianópolis, SC. CEP 88032-005, Brazil
To tap into the rapidly growing Latin American market, foster innovation with local engineering talent, and provide tailored customer experience automation solutions to businesses in the region.
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As of April 2025, Activechat' leadership includes:
Activechat has been backed by several prominent investors over the years, including:
In the last 12 months, ActiveCampaign significantly strengthened its executive leadership with the appointment of Sameer Kazi as President. This key hire is aimed at driving the company's next phase of growth and operational scale. Other routine team adjustments may have occurred but were not as prominently announced.
Discover the tools Activechat uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
ActiveCampaign typically uses standard professional email formats for its employees, often combining parts of their first and last names with the company domain. The most common patterns allow for straightforward communication.
[first].[last]@activecampaign.com
Format
jane.doe@activecampaign.com
Example
85%
Success rate
ActiveCampaign Blog • February 27, 2024
ActiveCampaign introduced new AI-powered Automation Recipes designed to help businesses of all sizes create more personalized and effective customer experiences with greater ease and efficiency, leveraging AI to suggest and build automations....more
PR Newswire • January 9, 2024
ActiveCampaign announced the appointment of Sameer Kazi as its new President. Kazi, with a strong background from Adobe and Marketo, will focus on scaling the company and enhancing its market leadership in customer experience automation....more
ActiveCampaign Blog • November 14, 2023
A report released by ActiveCampaign indicated that businesses incorporating artificial intelligence into their customer experience strategies are observing significantly higher growth rates compared to those not utilizing AI tools....more
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