ActewAGL is an Australian multi-utility company responsible for providing electricity, natural gas, water, and wastewater services in the Australian Capital Territory (ACT) and surrounding parts of New South Wales. It is a joint venture between Icon Water Limited (owned by the ACT Government) and Jemena Limited. ActewAGL is committed to delivering safe, reliable, and sustainable essential services to its residential and business customers, playing a vital role in the infrastructure and daily life of the communities it serves. The company focuses on customer service, network reliability, and investing in future-ready energy and water solutions.
Serves as the primary administrative and operational hub for ActewAGL, housing corporate functions, customer service leadership, strategic planning, and management for its electricity, gas, and water services in the ACT region.
Modern office building located in Canberra's CBD, designed with energy efficiency principles. Features contemporary workspaces and facilities to support its diverse workforce.
A professional and customer-centric environment focused on safety, reliability, and community engagement. Encourages collaboration and innovation in providing essential services to the ACT community.
Central to ActewAGL's operations, enabling the provision and management of critical utility infrastructure for the Australian Capital Territory and surrounding areas. Symbolises its commitment to the region as a key essential service provider and employer.
ActewAGL's operations are primarily focused on the Australian Capital Territory (ACT) and the surrounding region of New South Wales, Australia. It does not have a significant operational global presence outside of this service area. Its international connections stem from its ownership structure, with Jemena (co-owner) being partly owned by international entities (State Grid Corporation of China and Singapore Power).
ActewAGL House, 40 Bunda Street
Canberra
ACT
Australia
Address: 1 Gladstone Street, Mitchell, ACT 2911, Australia
Serves as a key operational hub for network maintenance, emergency response, and infrastructure projects across the ACT and surrounding service territory, ensuring the reliability and safety of energy distribution.
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As of April 2025, ActewAGL' leadership includes:
ActewAGL has been backed by several prominent investors over the years, including:
ActewAGL appointed a new General Manager Customers in late 2023 to further strengthen its customer engagement and service delivery functions. No other major public announcements of executive hires or departures have been noted in the last 12 months.
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ActewAGL likely uses common corporate email formats. The most probable patterns are [first].[last]@actewagl.com.au or [first_initial][last]@actewagl.com.au. These are standard in many Australian corporations.
[first].[last]@actewagl.com.au or [first_initial][last]@actewagl.com.au
Format
john.smith@actewagl.com.au
Example
80%
Success rate
The Riotact • May 7, 2024
ActewAGL announced it will absorb the costs for replacing or reconfiguring smart meters for solar customers in the ACT, addressing concerns about unexpected expenses for households adopting renewable energy....more
The Canberra Times • May 2, 2024
Natural gas prices for Canberra consumers are set for a minor decrease following a determination involving ActewAGL and regulatory review, offering slight relief on energy bills....more
ActewAGL Media Releases • February 26, 2024
A feasibility study conducted by ActewAGL has highlighted bioenergy as a promising avenue for producing renewable gas within the ACT, supporting the region's transition towards a lower-emission energy landscape....more
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