Act-On Software is a leading marketing automation platform designed to help businesses of all sizes acquire, engage, and retain customers. Their adaptive platform offers a comprehensive suite of tools for email marketing, lead management, social media management, analytics, and reporting. Act-On focuses on providing powerful yet user-friendly solutions that enable marketers to create personalized customer journeys, optimize campaigns for better ROI, and align sales and marketing efforts. Acquired by Exterro in early 2024, Act-On continues to innovate within the broader legal GRC and data management landscape, enhancing its capabilities for data-driven marketing.
Serves as the primary hub for executive leadership, product development, engineering, marketing, sales, and customer support operations.
Modern office facilities designed to foster collaboration and innovation, located within a professional business park with amenities.
A dynamic and collaborative environment that encourages innovation, customer-centricity, and teamwork. Employees often describe it as supportive with a focus on work-life balance, typical of many Pacific Northwest tech companies.
The Portland headquarters is central to Act-On's strategic direction, product innovation, and corporate culture, anchoring its presence in the U.S. tech scene.
Act-On Software supports a global customer base with its marketing automation platform. While its primary operations are centered in North America (USA), it maintains a significant presence in EMEA (Europe, Middle East, and Africa) through its UK office and leverages global talent for engineering and support, particularly through its integration with Exterro's international offices. This allows Act-On to provide sales, customer support, and localized services to marketers worldwide, ensuring they can effectively reach their respective target audiences across different regions.
7880 SW Kruse Ave
Portland
Oregon
USA
Address: Specific street address not publicly listed, located in Roseville, CA
Provides regional support and sales presence in California, a key market for technology and various other industries.
Address: Specific street address not publicly listed, located in Reading, UK
Strengthens Act-On's presence in the European market, providing localized support and services to international customers.
Address: Specific street address not publicly listed, integrated with Exterro's India operations
Enhances global service delivery, R&D, and operational efficiency as part of Exterro's larger global footprint.
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As of April 2025, ACT-ON GROUP' leadership includes:
ACT-ON GROUP has been backed by several prominent investors over the years, including:
Following its acquisition by Zapproved in mid-2023 and subsequently by Exterro (deal completed January 2024), Act-On Software's executive team has been focused on integration with the new parent company. Public information on specific new hires or departures solely for the Act-On unit in the past 12 months (May 2023 - May 2024) is limited, as changes would typically be part of broader Exterro organizational announcements. The core leadership, including CEO Kate Johnson, has generally remained consistent in guiding Act-On's mission within Exterro.
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Act-On Software primarily utilizes the email format combining the employee's first name and last name, separated by a dot. Other formats may exist but this is the most common.
[first].[last]@act-on.com
Format
jane.doe@act-on.com
Example
85%
Success rate
Exterro • January 10, 2024
Exterro announced the completion of its acquisition of Zapproved, a leader in e-discovery software. This acquisition also includes Act-On Software, which Zapproved had acquired previously. The combination aims to create a comprehensive Legal GRC (Governance, Risk, and Compliance) platform....more
PR Newswire • July 12, 2023
Zapproved, the leader in Ediscovery software, announced its acquisition of Act-On Software, a leading provider of marketing automation solutions. This strategic move was aimed at integrating Act-On's capabilities to enhance customer engagement and data utilization....more
Act-On Software Blog • April 18, 2023
Act-On Software announced its recognition as a Leader in multiple G2 Spring 2023 Grid Reports for Marketing Automation, highlighting its strong customer satisfaction and market presence based on user reviews....more
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