ACS
ACS's Overview
Affiliated Computer Services (ACS) was a prominent global provider of business process outsourcing (BPO) and information technology (IT) services. Founded in 1988 by Darwin Deason, ACS grew rapidly through numerous acquisitions to become a Fortune 500 company. It offered a diverse portfolio of services, including transaction processing, IT outsourcing, customer care, and HR solutions to commercial and government clients. In 2010, Xerox Corporation acquired ACS for approximately $6.4 billion, integrating it as 'ACS, A Xerox Company.' Subsequently, in January 2017, Xerox completed the separation of its business process services segment, largely comprising the former ACS operations, into a new, independent publicly traded company named Conduent Incorporated (NASDAQ: CNDT). ACS was known for its extensive service offerings and significant presence in sectors like healthcare, finance, and government.
Where is ACS's Headquarters?
HQ Function
The Dallas headquarters served as the nerve center for ACS's global operations, housing executive leadership, corporate strategy, finance, legal, and administrative functions that oversaw its expansive BPO and IT service delivery network.
Notable Features:
While specific architectural details are not widely publicized, the headquarters complex would have been a significant corporate facility, designed to accommodate a large corporate staff and reflect its status as a Fortune 500 company. It likely featured modern office spaces and technology infrastructure.
Work Culture:
ACS was known for a dynamic, results-driven, and often demanding work culture, characteristic of a rapidly growing company in the competitive BPO industry. There was a strong emphasis on operational efficiency, client service delivery, and integration of acquired companies.
HQ Significance:
The Dallas headquarters was central to ACS's rise as a major player in the BPO and IT services industry. It was from here that the company managed its aggressive growth strategy, numerous acquisitions, and global expansion before its acquisition by Xerox.
Values Reflected in HQ: The headquarters likely aimed to reflect values such as professionalism, technological capability, operational excellence, and the global scale of ACS's business.
Location:
Before its acquisition by Xerox and the subsequent spin-off into Conduent, ACS operated a vast global network. It provided a comprehensive suite of BPO and IT services with delivery centers and offices across North America (USA, Canada, Mexico), Europe (UK, France, Germany, Netherlands, etc.), Asia-Pacific (India, Philippines, China), and South America. Key global functions included customer relationship management, finance and accounting outsourcing, human resources outsourcing, IT infrastructure management, application development, and industry-specific processing for sectors like healthcare, government, transportation, and financial services.
Street Address:
2828 N. Haskell Avenue
City:
Dallas
State/Province:
Texas
Country:
USA
ACS's Global Presence
Lexington, Kentucky, USA
Address: Various facilities in Lexington, a key one historically being around 101 Prosperous Pl, Lexington, KY. (Specific addresses for large operations evolve).
Served as a critical delivery hub for BPO services to state and local government clients throughout the United States, leveraging a skilled local workforce for complex, high-volume processing tasks.
Montego Bay, Jamaica
Address: ACS Business Park, Montego Bay Free Zone, St. James, Jamaica (Representative address for BPO operations).
Provided call center, technical support, and back-office processing services, primarily for US-based clients, taking advantage of the skilled labor pool and favorable business environment in the region.
Bangalore, India
Address: Multiple locations in major IT parks in Bangalore (e.g., A C S India Private Ltd, Divyashree Technopolis, Yemlur Post, Off HAL Airport Road, Bangalore).
Leveraged India's vast IT talent pool to offer cost-effective and scalable solutions to global clients, supporting 24/7 operations and complex technological projects.
Buying Intent Signals for ACS
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Executive Team of ACS
As of April 2025, ACS' leadership includes:
Investors of ACS
ACS has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
Conduent, the company formed from Xerox's BPO division (largely the former ACS), has seen notable executive team changes in the past 12-18 months as it continues its transformation and strategic initiatives.
Departures
New Appointments:
Technology (Tech Stack) used by ACS
Discover the tools ACS uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
ACS Email Formats and Examples
Email addresses at Conduent, the successor to ACS's core business, generally follow common corporate patterns. These formats are based on typical structures used by large organizations and are not officially confirmed for every employee.
Common patterns are [first].[last]@conduent.com or [first_initial][last]@conduent.com
Format
jane.doe@conduent.com or jdoe@conduent.com
Example
80%
Success rate
News and media
Conduent Press Release • February 14, 2024
Conduent Reports Fourth Quarter & Full-Year 2023 Financial Results
Conduent announced its financial results for the fourth quarter and full year ended December 31, 2023. The company highlighted progress in its portfolio rationalization and client service delivery....more
Conduent Press Release • February 15, 2024
Conduent Announces New $50 Million Share Repurchase Program
Conduent's Board of Directors authorized a new share repurchase program of up to $50 million of its common stock, underscoring confidence in the company's financial health and strategic direction....more
Conduent Press Release • November 28, 2023
Conduent Selected by the State of Maryland for Child Support System Modernization
Conduent was chosen by the Maryland Department of Human Services to modernize the state's Child Support System, leveraging its technology solutions to improve efficiency and services for Maryland families....more
Conduent Press Release • October 2, 2023
Conduent Appoints Raj Munuswamy as Chief Technology Officer
Conduent named Raj Munuswamy as its new Chief Technology Officer to lead the company's technology strategy, innovation, and product development, aiming to enhance service delivery and client solutions....more
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