HQ Function

The headquarters serves as the central administrative hub for all Access Services operations, including program management, customer service, eligibility determination, financial administration, IT, and coordination with contracted transportation providers across Los Angeles County.

Notable Features:

The facility is a functional, modern office space designed for operational efficiency. It likely includes administrative offices, meeting rooms, and potentially a call center infrastructure to handle customer inquiries and service coordination.

Work Culture:

The work culture at Access Services is mission-driven, focusing on public service, accessibility, and community support. Employees are dedicated to providing reliable and compassionate transportation solutions for individuals with disabilities, fostering an environment of collaboration and accountability.

HQ Significance:

The headquarters is the nerve center for the largest paratransit program in the United States, critical for coordinating transportation for thousands of daily riders across a vast and complex urban area. Its efficient operation directly impacts the mobility and quality of life for its users.

Values Reflected in HQ: The headquarters' operations reflect values of accessibility, efficiency, reliability, customer focus, and public accountability in serving the diverse needs of Los Angeles County residents requiring paratransit services.

Location:

Access Services is a regional agency whose operations are concentrated within Los Angeles County, California, USA. It does not have a global presence or international offices; its mandate is to serve eligible residents within its specific geographic jurisdiction.

Street Address:

3449 Santa Anita Ave, Suite 100

City:

El Monte

State/Province:

CA

Country:

USA